Form 4684 is non-compliant. After about 6 hours and at least that many different calls, I was told that E-Filling isn't available if using that form if loss is due to Ponzi. This will be my last year with TurboTax. If you can't support better than that, I'll go elsewhere

Turbo Tax did not catch the IP Pin error, then will not file the amended return through Turbo Tax even though the file was e-filed through turbo tax earlier today. AND I was charged 50 or 60 $ for the pleasure of taking ti to the printer and standing in line at the post office. Yes I am upset!

I don't need 'tax experts.' I've been filling out the same topics for 20 years using turbotax. What I DO need is Windos10 support. I refuse to use Windows 11 for security and privacy concerns. Instead, by using Turbotax, I have now exposed my information in ways I can't get back. Many of my fellow IT specialists agree which is why we have refused to 'upgrade' to that worthless product. If Windows 10 isn't supported, I wouldn't expect that many of us will continue to use Turbotax. With what I've done for the last 20 years, it's easy enough to fill out the forms directly, it's just 'easier' to use the UI and not need to 'search' for changes. Having to only use 1 windows 11 machine (my wife's) and only being able to use it when it's not in use (scheduling is a thing) instead of the other 20 computers here is extremely difficult.

This has been my most frustrating experience in all the years I've used Turbo tax. I had to buy a new computer this year because my other one wouldn't run Windows 11. I thought with a new computer and we now have good high speed internet it would be smooth sailing. Downloaded product, ran updater, no problem. Loaded some information and signed off. Came back some days later to resume work, started Turbotax which prompted update. Ran update to 39% and it froze. Waited 30 minutes and no change. Tried to cancel update, wouldn't cancel. Tried to shut off computer, it wouldn't let me, had to force cancel. Tried again 2 more times, same thing, gave up. Started again next day, tried some suggestions found on Turbo tax site, still no success. Changed internet browser and tried again, said 6 minutes, ran very slowly for over 20 minutes, finally took off, said would 30000 some thousand minutes then went to 0 and FINALLY RAN UPDATE. After 2 days frustration finally finished taxes. Hope this update issue gets fixed. It worked fine when I initially installed the product and when I came back some days later to resume working it went loco. Nothing had changed on my end, same browser, same computer. What happened? Hope you figure it out, was feeling my money might be better spent getting a local tax professional.

The Turbo Tax desktop app direct debit feature is just broken for Bank of America accounts. My account was opened in CA and I have lived in WA for 4 years, BofA does not change your routing number after you move, yet TurboTax would not allow me to use the direct debit feature despite all of my bank info being correct. This is a blatant oversight by Intuit & TurboTax and is not acceptable when the fee to use Turbotax is $175, while Intuit lobbies the IRS to reduce e-filling options.

The easy-step process is confusing and has become more so over time. You took out the donated goods interface where one could add a list of goods in a single entry and instead no force each item to be added as a separate entry. You also do not include necessary forms in the Easy-Step which will come up in the Check. These forms must be filled in manually or the check will ask for entries one at a time with no explanations. Very confusing. You also consciously make it very difficult to split filing between e-file and mailing (i.e.: e-file federal because it's free and mail file state because it's cheaper than the $25 charge.) You make it purposely confusing and difficult requiring going back after e-filing the federal returns and then manually changing selections to mail so that the State return may be mailed. Shame on you!

Turbo Tax is usually flawless but I found a few hitches this year: 1) First transfer of data from 2024 forms missed previous home office data. Second transfer to a new file worked. 2) The interface for reporting dividends, interest, etc. was jarringly different from the rest of the app and I had to spend some time figuring out what I was supposed to do. Why didn't you stick with reporting all 1099-INT or 1099-DIV separately? 3) First time I prepared to print, I was given the option of creating estimated payments and related forms for future State taxes. I stopped and saved the file at that point. When I re-opened the file, I could no longer see that option or find it.

One issue I had is that the return for my daughter indicated that she could deduct $8,000 to her IRA. We did that, then TurboTax said she was not eligible for the deduction. I called and talked to a Turbo Tax expert and she looked it up and found that the $8,000 can not reduce self employment taxes.

When I purchased the 2025 Turbotax Home & business I tried to pull in my 2024 filing from may computer and it wouldn't work. Then I couldn't get it to pull in my W2 or pull in my Fidelity investment information. I ended up having do put all my investments in by hand. Then when I completed my taxes, it told me I had a $110 State of Michigan under payment from 2024. I used your software. How is this possible?

There were changes made to the investment income download/entry into TurboTax this year that were confusing with comparison to prior year information. This added considerable time to the entry and review of the income downloads. This affected my rating considerably. Also, I am a long time user of TurboTax. There should be some financial benefit in terms of cost for us users.