I bought the desktop version and began filing, but had some hiccups and tried refiling through the website and got different numbers. This was confusing to me, however, after reviewing both, I realized the issue and synced everything together and was able get my taxes filed.

On my first attempt doing my 2025 tax return, when I wanted to go back and add another W2 that I received, it wasn't letting me. I was clicking "update" on the personal income section and it was taking me back to h whole list with all the items. I clicked on Forms couldn't do anything still. I updated the software, even though it was asking me to update it once I was opening the program to continue my tax return, didn't help. I chatgpt and nothing helped. So, I had to create a new tax return and start all over. Please fix that.

Have used it for many years with confidence. This year used it for a 529 plan for the first time. Extremely disappointed in calculations. It kept trying to tax me for QUALIFIED distributions and a 10% penalty in the federal return. Ran though it multiple times end to end and pulled somebody in as well to review. Bad interface and calculation for that esp. given 529 has been around for many years.

My experience was good it may have been better as for turbo tax mixes things around in occasions trying to move me out of the program, also the save button needs to be added also needs more self guidance and simplicity also the price for e file and adding states should be lower considering the cost of the program selected

I've used turbo tax for many years. This years was not friendly. e.g. It printed Form 2210 page 3 twice, the first time with data and the second time without data; I had issues when doing itemized deductions, we have SSA 1099, and when doing itemized deductions it included the health insurance twice.

The were a couple of bugs in the program that bothered me. First of all, I rent a farm, but that is not my mail buisness. I only had on 1099-MISC, but it asked me to fill one out 3 different times. It also wanted the farm info in my Schedule C, which was fine, but it conflicted with some of the other stuff pertaining to my primary buisness. i had to create a second Schedule C. Also, I had to pay in, and it is the 15th so my check was due in the Post Office today. But, by the time I got everything done, they were closed. So, for the first time, I chose to e-file so they would get my "check" in time. I normally will take everything to the post office and send it certified mail. That way I have a receipt showing the date I dropped it off. So, since I e-filed this time with the auto-debit, I was going to print out the screen showing the date and time I sent it. But, when I went to try to print it, the program's screen switched and said it may take up o 48 hours before the IRS processes. That is fine as long as there is a record of me sending it on time. And, of the time I am typing this (4-15 at 10::05 p.m.) I still havn't found how to get back to the original data screen I was wanting to print out.

I am disappointed that this version of Turbo Tax did not import my information from my 2024 return. I have been using TT since 1985. It always imported personal information before. Also, when I imported Mutual Fund data from Quicken, it imported all the funds transactions, leading me to believe I owed $83,000+ in federal taxes. I had to delete forms and start over

I have used TurboTax for over 20yrs now. This year's version is the worst I've ever encountered. Multiple coding issues. Nothing that affected accuracy. Just causing more work than needed. For instance, after entering in a 1099-R (retirement) form, although I had answered NO to a Canadian Pension, it still opened the form and insisted on required fields. I had to back out and delete the form to proceed. (I know it wasn't a mistype on my part, as it occurred twice, once when I did a joint return and again when checking to see if MFS would make our tax situation better.) I also live in a RITA local city, thus required to file a local tax form. Prior to this year, TurboTax did not automatically fill in the form, which is perfectly fine, as you can enter your tax information directly on the RITA site for e-filing. But since many documents do not populate local tax information, TurboTax had issues with those empty fields. Again, lots of unnecessary work on my part. Please, Intuit… get better coders (and better-quality control). Maybe ones not overly reliant on AI for their work.

You buy the initial product and then they charge you for state tax return and charge for audit defense and charge and charge and charge if they can. Typical offer a basic product at a low?? price and keep tacking on fees after the purchaser has committed time and resources. Typical stunt

Not sure what changed or went wrong with Turbo Tax but this years filing experience was absolutely HORRIBLE! I have been a faithful user of this software for years now without any problems until this year. Something has changed with the features, There was some type of bug that prevented me from e-filing my State Tax return. Numerous other people reported the same issue. I will NOT be using Turbo Tax again next year.