I find Turbo Tax easy to use. I like the options to walk through everything or choose what to work on, which is easy if you just want to double-check something you've entered. The explanation of categories with samples of what is allowable is very helpful. Although I gave a 5-star rating, I found the requests for information on the state portion to be a bit confusing than last or previous years. I'm not sure if that is something requested by the state or something TurboTax changed. The filing of the returns was fast and efficient and the options of payment, etc., are convenient.

Horrible product that does not work well. You cannot import 1099-DA into their desktop software. Online Turbotax does not allow you to upload csvs or any other text format for importing those transactions. Their PDF processing of the transactions are horrible and misidentifies amounts.

Accuracy guarantee - they were wrong on calculations due to bug in their software, and I had to amend because of them this year. Paid over $100 for software, had to spend hours getting the software to work again, and only got a $30 check for my troubles

Overall easy to follow but there are still glitches mostly in relation to investment items in 1099-B uploaded from investment banks or companies and having to fill out the address of the recipient. In the Oklahoma state form, Turbotax should be al to furnish and now what companies are based in Oklahoma and to automatically exclude their income.

- You cannot automatically import business data from QuickBooks Online, Intuit's own SaaS accounting software! Same for TurboTax online. That is the most inexcusable thing for a premier software company that presents itself as focused on SMBs. - Interface with CHASE Bank for business loans does not split principal from interest, requiring complete manual re-entry. - Interface with eTrade missed one of two 1099-R records. Both records had to be entered manually.

This used to be a good product. Forcing people to buy a new computer, just to do their returns is ridiculous. There is no need to upgrade to Windows 11 for a tax return, if it can be done online with Windows 10. Not to mention, the instructions are a lot more confusing, than in the days past.

Turbo Tax is usually flawless but I found a few hitches this year: 1) First transfer of data from 2024 forms missed previous home office data. Second transfer to a new file worked. 2) The interface for reporting dividends, interest, etc. was jarringly different from the rest of the app and I had to spend some time figuring out what I was supposed to do. Why didn't you stick with reporting all 1099-INT or 1099-DIV separately? 3) First time I prepared to print, I was given the option of creating estimated payments and related forms for future State taxes. I stopped and saved the file at that point. When I re-opened the file, I could no longer see that option or find it.

When you do the FINAL Check for completion of the Federal and State Taxes, if there are areas which need to be corrected, please have a link where we can immediately jump to that area which needs to be corrected. I had to spend alot of time trying to find these areas by searching through the magnifying glass or a drop down list of the FULL Tax Summary!!

I have been using Turbo Tax for decades and have always relied on it for great information not only with regards to tax changes, but also just giving me extra information with the helpful question mark next to everything. This year I felt like there were gaps or missing pieces of that extra information. I use TT rather than using an outside person because I want to continue to be knowledgeable about what I am being taxed on, how it impacts our life, and potential topics that I could utilize to be more efficient with our money. I was disappointed that with all of the changes, a simple link here and there wasn't provided to either the IRS.gov publication, or more information on things such as the Big Beautiful Bill. TT was flawless in its tech and usage. Each page/topic flowed into the next, however somehow it skipped over the Federal Review and I had to go back to it manually. Overall still a fan. Just don't take away the education pieces

This has been my most frustrating experience in all the years I've used Turbo tax. I had to buy a new computer this year because my other one wouldn't run Windows 11. I thought with a new computer and we now have good high speed internet it would be smooth sailing. Downloaded product, ran updater, no problem. Loaded some information and signed off. Came back some days later to resume work, started Turbotax which prompted update. Ran update to 39% and it froze. Waited 30 minutes and no change. Tried to cancel update, wouldn't cancel. Tried to shut off computer, it wouldn't let me, had to force cancel. Tried again 2 more times, same thing, gave up. Started again next day, tried some suggestions found on Turbo tax site, still no success. Changed internet browser and tried again, said 6 minutes, ran very slowly for over 20 minutes, finally took off, said would 30000 some thousand minutes then went to 0 and FINALLY RAN UPDATE. After 2 days frustration finally finished taxes. Hope this update issue gets fixed. It worked fine when I initially installed the product and when I came back some days later to resume working it went loco. Nothing had changed on my end, same browser, same computer. What happened? Hope you figure it out, was feeling my money might be better spent getting a local tax professional.