Accuracy is, of course, a most critical need in tax preparation and filing. Having been a Pharmacist for a half-century, it is my nature to triple-check and quadruple-check for accuracy. I have never found any problems with TurboTax in that regard. When I started doing my own taxes 6 decades ago, I needed 4 pages of forms -- a Form 1040 and Schedules A & B; now, dozens of forms are necessary. Without TurboTax and my reliance on its accuracy, I think it might be difficult to keep my 60-year streak going.

THE FACT THAT BUSINESS IS NOT SUPPORTED FOR MAC--A SHAME. THE FEATURES AND INTERFACES ARE WORSE THAN I HAVE EVER EXPERIENCED WITH TURBOTAX. FOR YEARS I WAS A WINDOWS USER BUT THIS YEAR SWITCHED ALL TO MAC AND THE TURBOTAX ARE JUST HORRIBLE. THE DEFAULTS AND TRANSFER OF DATA IS NOT FUNCTIONALLY WELL. IN ADDITION IT DEFAULTS TO PAY FOR A STATE RETURN WHEN ITS NOT APPLICABLE FOR MOST FILINGS.

I still like this program, but have the same "complaint" each year... While I know that the math is correct, I never seem to be able to feel confident that I'm covering ALL my bases in terms of my business expenses, etc.! TT used to offer an external review of the return; now they offer "live advice", but I can't see anything that tells me that they actually review my form! It's the little thing like that which keeps me from max-ing out the review.

Turbotax is more difficult to use every year...... I suspect this is intentional giving Intuit the opportunity to SELL advice to end users. In fact, Turbotax has become a giant sales promotion from opening to closing. I'm also highly suspicious of the online version and the "offer" of a free state Efile. The software axiom always holds true..... if your not paying for a service, you're (your information) become part of the service.

I have been suing TurboTax for 25 years plus. It is a great product. The 2025 desktop return was a little glitchy, I did an update and all my data disappeared! Monique with tech support was great and was able to retrieve my data, roughly 10 hours worth of input. Also, the State return got into an endless loop, I was able to download software fro that removed all state returns and then proceed.m Turbotax

I did not engage an expert. I thought I did not need one given 30+ years using the program. Annual changes to the program can be a pain. Even then, I was able to find everything I needed. Being an ancient one, the nonuse of menus, navigating by icon or swipe drives me nuts. Do not eliminate menus please. Reporting is good.

TurboTax used to be very easy to use, but this time I experienced significant challenges with e-filing my tax return, due to the bug of Energy Efficient Commercial Buildings Deduction with a "0" entry by default. It blocked my e-filing for Federal filing and wasted almost my entire day to search online and finally got it resolved. Not sure how you guys can provide this kind of service to your loyal customers. Shame on you guys and I will consider finding an alternative for my future returns!

Since I knew I didn't have enough expenses to itemize, I skipped that section. When it came to listing Long Term Care and medical insurance under Business Expenses, there was no way I could do it. I finally realized that I had to enter them under itemized deductions first. This just created extra work on my part.

I didn't care for the new layout as I was constantly having to scroll up/down or look for things. When inputting dividends and interest I discovered duplicate files. The process was less friendly than what I've been used to and we've used turbo tax for years. I also had a difficult time transferring last years data but found the import of some information easy and effective.

There were sections, like our vehicle information, which ask for the same information that we had to fill out several times. You could save that information and have the repeating fields auto-fill. Also some forms that were imported from external companies still had to be filled out manually. You did not explain that an IRA to ROTH conversion is different (and tax beneficial) from a characterization. You did not explain that rental property should be a schedule E and not a schedule C.