Overall, 5 stars. My tax time is soooo much easier since I started using TurboTax years ago! However, I was frustrated by the need to cycle through the download option every time I wanted to enter 1099-DIV, INT, B form information manually There should be an option to bypass all download in favor of all manual entry. Additionally, I think there should have been a warning about Executive Order14247 - an e-filed return was rejected because the option for a physical mailed check was chosen.

Turbo Tax was fairly easy to use. Some of the features were difficult to access, including how to print. Would also like to have the ability to print individual screens, especially through the final stages of payment, refund, and successful filing notification.

When my CPA informed me that they couldn't get my return done by the deadline, I downloaded TurboTax and flowed the "guided tour" through every section. I learned more about personal and business deductions and categories than all my years with a CPA. The guiding questions made me trust that we wouldn't miss any possible deductions. I still had to do research items regarding Schedule K-1 items for my husband's business but in the end, I feel confident with my entries. Entering my business expenses was straight-forward. I appreciate the double-checking feature at the end. Saving and printing was easy. Thank you Turbo Tax!

I have used turbo tax for years. It is becoming more and more a pain in the butt to just get the return to print. I still have not got it to print but have saved it as pdf. Also, why am I paying for a state filing fee when you package says that one state return is free????

I think the product is not as useful as it has been in the past, early years. I strongly dislike the help function as it never leads me to anything useful. I hate that you try to lock in the sale of live help on many of the final pages. I hate that you charge to efile a state return. And you don't make it easy to print and file instead of efile for a charge by burying that option. The only reason I still use it is the ease of uploading prior year records into a new year tax return.

The process (box window opened) to make payment for e-file has bug. The credit card expiration months only show/allow months 1 to 8 or 9. (I can not move to month 9, 10, 11, 12) In the end, I have to use a credit card that has expiration month 1 ~ 9 to make payment.

TOO MANY PROBLEMS TO LIST TO IT COMPLETLY CRASHING AND CORRUPTING THE DATA. CHECK BOXES BEING CHECKED AND CAN NOT UN CHECK BOX . UPDATES CHANGE THE WAY THE DOCUMENT LOOKS IT LOOKS LIKE IT WAS PASTED TOGETHER LIKE A 3 YEAR OLD NO FLOW OR CONTINUITY WORST WAS THE INTREST INCOME, STOCK, DIVIDENDS, ETC COULD NOT BYPASS THE ELETRONIC "GET MY FILES FOR ME " CONSTANT , ON TOP OF THAT I COULD NOT SEE MY INTREST ON ONE PAGE ! HAD TO SCROLL UP AND DOWN IT WAS THE WORST CHANGE THIS YEAR!

I have been using Turbo Tax for decades and have always relied on it for great information not only with regards to tax changes, but also just giving me extra information with the helpful question mark next to everything. This year I felt like there were gaps or missing pieces of that extra information. I use TT rather than using an outside person because I want to continue to be knowledgeable about what I am being taxed on, how it impacts our life, and potential topics that I could utilize to be more efficient with our money. I was disappointed that with all of the changes, a simple link here and there wasn't provided to either the IRS.gov publication, or more information on things such as the Big Beautiful Bill. TT was flawless in its tech and usage. Each page/topic flowed into the next, however somehow it skipped over the Federal Review and I had to go back to it manually. Overall still a fan. Just don't take away the education pieces

This year has bugs with the Education Credits. I called to report. I had to waste time going through Turbo Tax if this, then check this. We did that. The issue was the flow of answered questions. "Yes", pursuing degree on the required page flowed through as "no" on the page that mattered to the calculation. After all that, I get the response that, yes, this issue has been reported. Then I get a closed ticket and request for my opinion. I go back in, and it is not fixed. Urgh! No. Ticket should not be closed. I call a few days later to ask if same issue is showing on Deluxe as the Home and Business. Again, some runaround... may I see your screen. yes, on so on. Issue, not resolved. Finally a week later, I think, maybe if I use step by step instead of forms input. mmm I removed the 1098-T links, deleted the people and student worksheets and used the step by step method instead of forms. It worked. I still haven't heard if Turbo tax has resolved the questionnaire flow issue. And then, I just filed my return (the 3rd), after my mom and daughter's, and it tells me that I have used all 5 of my federal filings which is not true. I have 2 more to file. I hope that will not be another time sucker to fix, but I'm not holding my breath! Ok, it's filed, but it wouldn't let me print without telling them why I don't add their live audit/audit function....mmmmmm See above.

TT failed to add a needed form to my return for Business Auto Expense. Had to add manually. Also, TT has no provision for recording an IRA RMD for account that didn't have a distribution, but it's value must be included in my overall RMD for the year. Tried to add a substitute 1099, but it wouldn't accept a zero distribution.