#1 Sometimes I get into a loop where trying to correct the issues discovered during your review, #2 This year the NYS return did not ask me for the Star credit for property taxes. I eventually found where to enter the credit, but I had to search the Forms view and look through a bunch of potential entries before finding it. Also would have been great if, during the review, I was asked if I had entered the Star credit. #3 Your help site lacks detail. I suspect because you want folks to purchase additional help.

I don't understand why TurboTax doesn't provide much assistance in determining some federal and state differences, for example different amounts for CA capital loss carryover. This subject is a big mystery to me, but I would assume TT designers know how to ask for pertinent data to determine the correct entry.

Quickly becoming obsolete. Needs massive update in the age of AI. Way too many redundant questions and not filling in stuff it already knows about. Also doing product updates a few days before you file? What about those that already filed? Do better.

The program was difficult to go back to specific subset of individual business (schedule C) deductions. I had to go back to the beginning of the program and work forward through all subjects to get to the correct one to address and change. Also, using google, the cursor would not work well. I needed to utilize my touch screen capability

Is it me, or is Turbotax getting more complicated and controlling? Didn't like the fact that the software added my residence state as a required default for my state return, which doesn't require residents to file a return. I file a non-resident return for another state, and I had to keep toggling from the window that says "see amount" to see the real status of my state return. That was irritating.

I had to spend that $60.00 fee to talk to an agent. Two hours of waiting for help, I was finally contacted by Nathan. The problem was that I was at the finish line and the Federal could not be accepted. Nathan worked with me for over an hour. He successfully solved the problem by upgrading my software. It was very complicated but he knew just what to do all the while calming me that it just takes time. He saved me. Honestly, he saved me. Thank you again Nathan for everything, Lou Anne

My only issue this year was selecting the environment. I have always downloaded your program, this year I was prompted to use the online version. I said OK. Next time I worked on taxes, I was prompted to download the program, so I said OK. The next time I went back, I was again prompted to use the online version. Please make up your mind.

I was talked into trying the online version for free. IT SUCKS! I got completely done with my returns and the online version had a glitch in programming for the State return. Since there is no way to go to forms to edit, I had to RE-DO my return in the desktop version. It also does not save so you can alternate or switch back to desktop if something is right in the online program. VERY DISAPPOINTED in the online version and I will be VERY UPSET if Turbotax does not improve the online programming before forcing us al to transition ove.

It is very annoying to me that Turbo Tax does not provide modifications for 19.for the pick up contribution for State Taxes. It similarly did not provide a 502 SU this year so I have to do the filing myself. I feel if you cannot serve Maryland taxpayers fully for filing their state return, you should provide a discount.

There is no federal or state tax law that prevents withholding income taxes in excess of 50% of wages. Form IRS W-4, Employee's Withholding Certificate, Step 4: Other Adjustments (C), Extra withholding. Enter any additional tax you want withheld each pay period, allows for withholding up to 100% of your wages. For "supplemental wages" (like bonuses) exceeding $1 million in a calendar year, the IRS mandates a flat withholding rate of 37%. When combined with FICA (7.65%) and potentially state/local taxes, the total withholding can easily exceed 50%. The IRS does not penalize you for overpaying your taxes. Any amount withheld that exceeds your actual tax liability for the year will be returned to you as a tax refund after you file your return. Unfortunately, TurboTax software assumes the information on the W-2 is incorrect if withholding exceeds 50% of wages and therefore will not electronically file federal and state tax returns. Why your software doesn't asked the taxpayer to confirm the W-2 information rather than preclude electronic filing is unconscionable. Is there anything you can do short of forcing me to physically mailing income tax returns?