I encountered an error based on a depreciated asset (vehicle) that was traded-in. I attempted to use the help with no success. I turned to ChatGPT to analyze captured images with the error referenced. There were several corrections / multiple attempts required to get the AMT and Depreciation to balance.

I've been using TurboTax since the days of floppy disks. I've never had problem. My wife has her own business and the appropriate version allows me to include her income with reasonable effort. Basically, I find TurboTax straightforward to use and I trust it's doing my taxes correctly.

I could not import a W2 because the box d info was too long and on two lines. Never found an acceptable way to type it in and had to restart TurboTax for it to recover sufficiently so that I could enter the W2 by hand. Screen kept blanking and returning. TurboTax was REALLY upset.

(1) After entering a 1099-NEC the Deluxe version recommended upgrading to Home & Business, but allowed me to continue. While still entering on Income screens after every 'Continue' selection a message would pop-up to go back and correct an error. I went all the way back, no errors found. I exited and deleted the tax form. When I started a new return, when I received the upgrade notice on the 1099-NEC I upgraded. After upgrade the problem never reappeared. (2) I only completed 4 returns, but the software is indicating I submitted 5. I'm guessing it is counting the return I couldn't complete and deleted.

I've used the PC version for many years. Now you are trying to sell the online subscription, but it does not include the ability to create more returns for different members of my household. So, the lower cost offered on the online version did not make sense for me.

I've used TurboTax for years, but this year I had several problems. 1) The software would not transfer last year's return. 2) The software crashed during the deductions section and there was no auto-save, so I lost all my work. 3) The 1099 income was included in the total but was not shown in one of the intermediate summary pages.

I'd give it 2-stars (or less), but I was able to complete taxes using the "Forms" option; which is slower and more complicated than Easy Step. From one of the updates on (because you're forced to keep updating), it would randomly "hit a snag." I've relied on TurboTax for many, many years and this is the first time I'm not confident that everything is correct.

There were changes made to the investment income download/entry into TurboTax this year that were confusing with comparison to prior year information. This added considerable time to the entry and review of the income downloads. This affected my rating considerably. Also, I am a long time user of TurboTax. There should be some financial benefit in terms of cost for us users.

I have used Turbo Tax for years. It works fine. My only issue is that when I go back to a section I have to walk through all this steps in the beginning and end such as when I enter rental income and expenses. So this is annoying. Seems that Turbo tax programmers think that you a gong to get all the nubs right the first time. Which would be great in a perfect world. So if I were to suggest a change would be to allow a way to bypass that beyond clicking ot another subject then start the previous subject again. Reduce the clicks.

I am disappointed in this year's updates and changes. The step by step interview is less straight forward and leaves out items like HSA contribution questions. The deletion of It's Deductible is unacceptable and was one of the reasons I used TurboTax. The business section is difficult to navigate and not as good as years past. I am not sure I will continue to use TurboTax.