The import feature to transfer data from 2024 to 2025 made several errors when using the import from PDF. Primarily use TurboTax because of this feature to carry previous year's data. Was not reliable and disappointed because of these errors. Had to jump through hoops due to the incompatibility of 2025 version with Win10.

The application was a large step backwards this year - Less information an explanation on the entry pages throughout the program - explanations were less complete than previous years - the application kept skipping sections when hitting continue - I did not want toI did not want to change to the online version this year because I assumed the desktop because I assumed the desktop app would have gotten better and I did not want to deal with new foibles being online... - more difficulty finding the proper pages for input when going back to enter or correct data

Turbotax used to be much easier to use and navigate but isn't anymore. I called for assistance because I had separately purchased two state returns several days ago but didn't file right then and saved my progress. I came back and the system would not recognize the downloads for the two state returns and forced me to purchase them a SECOND time in order to file. So -- I was charged nearly double (the purchase price the second time was for slightly less than the first time). I contacted support and they helped me to get to the Intuit purchase area to find the downloads, but did not understand why Turbotax wouldn't recognize the downloads. One screen showed the state returns were there and directed me to click on them so I wouldn't be charged, but then forced me in the next screen to pay for them again to proceed. It seems to be a glitch in the system. I'm extremely unhappy with the product at this point!

I have always had good experiences filing my taxes through TTAX. I hope your excellent software continues to live up to this high bar set during previous experiences. I would like it to be easier to safe my tax return on my local drive and be able to open these nor access these files easier. TTAX has appeared to get more complicated over the years. This may be the fault of the tax laws and government processes, but it seems to get more confusing each year.

I've used TurboTax since, decades ago, it was MacInTax. It's still good, but I resent the increasing number of solicitations and upsale attempts. And some of the explanations could be a whole lot simpler. That said, TurboTax is comprehensive, runs reliably and gets me all the tax info I need.

I have one suggestion that may make Turbo Tax more user friendly for some of us. I had imported a consolidated 1099 from a brokerage involving original Issue Discounts, where turbo tax brings up blank lines that can be utilized to provide the additional needed information. However, the lines are not numbered so as you try to compare the data to the 1099 it is necessary to count down line by line each time, and where there are a lot of those entries needed it is exasperating. A simple solution is just add numbers to each line so that as one line is completed you know the next line to proceed to.

When using the credit card for payment, I could not scroll past the 10th. Month expiration date on my credit card. Had to pick another one that had earlier date than 10th month. Idiotic, however, the turbo tax did a good job I suppose. Will find out soon.

TurboTax said that I had to paper file my federal return because of signatures needed on form 8283, but also that, because of the Massachusetts state Schedule 4% Surtax, I had to eFile my state tax. This is impossible to do in TurboTax. I had a PDF version of form 8283 with signatures that I could have inserted into the federal forms, but TurboTax does not let me do this.

Some features are not visible unless I run the program as administrator. Depreciation is difficult for me which is part of the reason why I use Turbo Tax, I had to pull the data myself from 2024 taxes which TT has done for me in the past, I also had to figure my own calculations - TT did not do that for me either. Also had to force the American Opportunity credit - TT would not add it even though I qualified for it.

Turbo Tax did not catch the IP Pin error, then will not file the amended return through Turbo Tax even though the file was e-filed through turbo tax earlier today. AND I was charged 50 or 60 $ for the pleasure of taking ti to the printer and standing in line at the post office. Yes I am upset!