This year is the first year that I have had any problems with TT. I wanted to buy Audit Defence and pay for a state efile. Done this for years. This year, though, when I wanted to pay by credit card, I couldn't. Drop down field for months would only go to 10.

When my CPA informed me that they couldn't get my return done by the deadline, I downloaded TurboTax and flowed the "guided tour" through every section. I learned more about personal and business deductions and categories than all my years with a CPA. The guiding questions made me trust that we wouldn't miss any possible deductions. I still had to do research items regarding Schedule K-1 items for my husband's business but in the end, I feel confident with my entries. Entering my business expenses was straight-forward. I appreciate the double-checking feature at the end. Saving and printing was easy. Thank you Turbo Tax!

Everything worked well for us. We e-filed both the federal and state returns. It was easy. We did have to look up a few things on google to understand a question. Also, it is not intuitive to know where to enter state estimated tax payments (actually part of the federal form).

The TurboTax desktop version now has a very poor user interface. I have used TurboTax for 20 years, and its quality assurance has noticeably deteriorated. Fortunately, ChatGPT has been far more helpful in identifying errors than TurboTax's own support tools. The Help section is particularly bad.

Asks a lot of stupid questions about last year's taxes even after I provided last year's data file for import. What exactly am I paying for when I have to do a bunch of legwork manually getting answers out of last year's forms? After 20 years of TurboTax, I've had enough.

I had a very....difficult time to figure out my CA state itemized deduction. I took me 2 days and finally I found a Itemized Deduction Worksheet in CA's website. After filling out all the information as instructed, I found the result that matched Turbotax provided. Shouldn't you provide this worksheet in the software? The amount is there but without the worksheet, no way to tell where the amount came from. After finding out, my head-ach is gone right away!!!

If could give a zero i would. Trying to force people to use the online that you neglected the desktop version. Been using Turbo Tax for 20 years now. I think this is my last year! Spent hours trying to figure out this maze of crazy! Your help is 0 help, your search is 0 help. Trying to find the 540 ES anywhere was a joke! The only help was ChatGTP.

The one glitch is in not driving us to the 1099K earlier in the process. By the time you ask, it makes it look like it adds to our gross income. The last two years I've had to remember to adjust our none 1099 business income down by the amount we receive on the 1099K. You used to ignore it so it was reported correctly.

I've used Turbo Tax for over 20 years, the Home and Business version as I'm a small business owner. I find it easy to use especially now that I'm familiar with the way it works. However, it is very, very frustrating that I can't file the state tax form for free. I'm owed $40 refund from Iowa but would have to pay $20 to receive that refund. That reduces my refund to $20. If I file by mail, it would be over 30 pages of forms, both federal and state forms. Ridiculous. It does make me rethink using Turbo Tax. But I'm tied to your program with how it gathers my info from previous years which is easy.

When I went to e-file my state return the dropdown menu for expiration month of my credit card would only show 01-08. I tried various settings on my computer didn't help. Tried Turbo Tax help and could not find any support without paying a fee. An IT problem like this should always be free. I ended up using a different credit card with an expiration in the allowed range.