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Customer reviews for TurboTax Desktop Business 2025 Email Delivery, Federal Return Only + Federal E-file + $10 In-Product Credit (Win 11) for
TurboTax Desktop Business 2025 Email Delivery, Federal Return Only + Federal E-file + $10 In-Product Credit (Win 11)
3.9 out of 5 stars
stars
3,222 ratings3,194 reviews
  1. 5 stars48% (1,534)
  2. 4 stars23% (743)
  3. 3 stars14% (439)
  4. 2 stars7% (229)
  5. 1 star9% (277)
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Showing 161-170 of 3,194 reviews
Apr 5, 2026
Reviewer name: llllll234456e567756
1 out of 5 stars
1 out of 5 stars review

getting worse each year

very buggy, got into strange lop if you went back and fixed something. Also it always generate extra forms even though you went back and cancelled the entry. make you wonder what other excess info it is generating. feeling less and less trust as I use the product.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Feb 7, 2026
Reviewer name: MomFerg
3 out of 5 stars
3 out of 5 stars review

Need to make sure State tax programs are working

I have been using Turbo Tax since it was first offered (1980's). There have been hiccups at times, but overall I found it a great tool. However, this year somehow the MA NR/PY return showed that I had made estimated payments to the state. I tried everything I could to fix that, and had to talk to an expert (Quatrella). She did her best, but the final result was that I have to file my MA NR/PY return for 2025 either by mailing it in or using the Mass TaxConnect software. I'll be shopping around for something else. Worked well for Federal.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 6, 2026
Reviewer name: Jim 31416
3 out of 5 stars
3 out of 5 stars review

Some Aggravation

As I'm winding down my business, my Schedule F doesn't use as many of the lines as I had in prior years. Turbo wouldn't let me leave those categories blank, and I had to put in zeroes for each one I was no longer using. Even then, it wouldn't always "take" all the zero entries I input on the first try. Aggravating. The biggest issue isn't with you, but the constant escalation of the tax laws. Grrrr.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 30, 2026
Reviewer name: PJenki
4 out of 5 stars
4 out of 5 stars review

Rental Property LLC deemed partnership by CA FTB

My wife and I are members, and I am the manager of our rental property LLC as the trustees of our Family Trust. Even though we file jointly, California considers the LLC as a partnership. It would be nice if turbo tax had the appropriate forms and instructions for this situation for California residents / taxpayers.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 28, 2026
Reviewer name: Disappointedasallgetout
2 out of 5 stars
2 out of 5 stars review

Not what it used to be.

This year was the worst for locking out, software freezing, etc. We've been using this software for years and by far, this is the most disappointing. Our internet is not to blame, We're considering an accountant or alternate software for next year. And when using the same computer with access to tax years prior, one still has to dig for information from previous year forms. This should be an automatic feature. Hope Turbo Tax get their bugs out. You've been in the business awhile now and should have these glitches fixed.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Feb 21, 2026
Reviewer name: NT12345
3 out of 5 stars
3 out of 5 stars review

TurboTax 2025 Not As Good As 2024

I've used turbotax for years and was a little disappointed this year. The download from my financial institution was glitchy and it took 3 attempts to get it downloaded correctly. Also, when I ran error check, several errors were flagged but I had to search for the individual forms to make the corrections. I should be able to do that from the input pages if it is input that I need to make rather than have to find the correct form to make the correction.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Feb 12, 2026
Reviewer name: Bessyya
4 out of 5 stars
4 out of 5 stars review

Good

My experience was good it may have been better as for turbo tax mixes things around in occasions trying to move me out of the program, also the save button needs to be added also needs more self guidance and simplicity also the price for e file and adding states should be lower considering the cost of the program selected

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.

Mar 2, 2026
Reviewer name: Leon123456
4 out of 5 stars
4 out of 5 stars review

TRUBOTAX HAS PROBLEM

When I want to go back and re-enter some information, I can't find some of the options from the first entry. For example, if I want to go back to reenter 1099-B, the interface is different from the first time. Also, 1099-int and 1099-B are separate in the various items, but when I click on them, they're together, which is confusing.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 1, 2026
Reviewer name: VCGallo
5 out of 5 stars
5 out of 5 stars review

Easy to use and e-file.

Everything worked well for us. We e-filed both the federal and state returns. It was easy. We did have to look up a few things on google to understand a question. Also, it is not intuitive to know where to enter state estimated tax payments (actually part of the federal form).

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 23, 2026
Reviewer name: 6Larry9
5 out of 5 stars
5 out of 5 stars review

Turbo tax is easy to use

I had a problem with an up date that was taken care of promptly. The rest of the tax return was easy to do. With the standard deduction as high as it is, it would be nice to have an option to do the standard deduction without entering all of the deductible items.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.