I had multiple foreign taxes on dividends. T.Tax would not take multiple countries to which tax was paid. I filed with incorrect information as it was a deduction that probably would not have made a difference. Is slow to load and takes way to long to update. Makes me think you're collecting data from my computer

Easy to use program, I prefer to keep my data on my computer and I'm glad I have that choice, the price is a bit on the high end at $95.00 other then that rock solid product as always for last 10years I've been using it...oh wow that is about $950.00 I should get a large discount for repeat user/buyer of this product.

Low rating because: 1) It did not import information from the previous year on the downloaded Home and Business Edition. 2) It was not easy to generate a Schedule C 3) It flagged an error that I could not clear because it would not take me back to the part that was entered in error.

It appears that the program prepares taxes accurately based on the information provided by the taxpayer. However, for engaging the program for the updating, I wish the product would block the request to update if there is already a request for Turbotax to engage. When an error was made with a double click on the icon, the program locked up the computer and is only able to disengage by shutting down the entire computer. I appreciate that the taxpayer can choose how to input information, check the data on the forms, and review what is entered, and it has always had any forms that I need.

The process to submit is ridiculous, with far more checks and approvals than seems necessary. Then after I hit submit finally, I get bombarded about every 1099 transaction, on whether it is a digital asset, and then looking for name and home addresses on every single transaction from my Chase account. That really sucks. What is up with that?

Data entry is, seemingly, designed to force people to use Import. Manual entry requires several extra steps, each time, just to start entering the data. Data capture is inconsistent. Almost every "error" I had to correct was based on the program not carrying the data from one form to another. I don't want to pay to e-file my state return. TT made pay a price to eventually get to Print State; it wanted to default to e-file.

Worst tax software I have ever used. Very hard to move around in. The chat bot is absolutely useless. The fact that you charge for more help is awful. Input screens are not in the best locations. Very hard to find what I needed. What a hassle to get to look at a draft after making changes. Last night the wait time for a phone call was 1 hour, 15 minutes yet it said I was "next in line".

This was the worst Turbo Tax experience I've ever had - 1) the desktop app CRASHED upon reaching the State Download page and I had to start over from scratch - it should have been auto-saving many many steps before that point - I lost an hour+ of work! 2) my deduction dropped down to almost zero upon reaching the Audit Defense page. It apparently cleared the filing status (single) checkbox on hitting that page, after a few cycles of fixing the error and it happening over and over, I had to manually skip over the Audit Defense page to avoid it corrupting my return. Intuit really dropped the ball this year, given that I'm doing my taxes on 12 April, stupid issues like this should have been caught in the last couple month, and I'm not sure I'll ever consider using Turbo Tax again.

TurboTax gets the job done. I have some complexities like K-1s that raise topics that aren't fully covered in the TT Home & Business product but it gets me close enough to find other answers myself. It also makes it easy to cover my wife's small business. I have used the product for years and am comfortable with the user interface and process for completing my return. I will continue using this product in the future.

I've been using TurboTax for years and I really enjoy it. Some things I have to be careful with and make sure I bounce back and forth between the forms and the walk-through guide but in general I am always satisfied. A really good comprehensive platform. I plan to use in perpetuity!