transferring from previous returns and downloading from brokerage did make things a lot easier. however, it was difficult to find an answer to a question about changing something in the return. I had to go outside of the application, and outside of turbotax help to get the answer. Your AI bot has limited understanding of questions

I've used TurboTax for so many years. At least 20 or more and it has always been my go-to when doing my taxes whether for personal or business. I remember back in the day, the little videos that were in the software to assist you along the way. And that little audio jingle. But with all that aside, I would highly recommend TurboTax to any and all who desire to do their own taxes and want to learn about the savings and deductions that are available to all working and retired people.

We've used TurboTax for many years (started in the 1980's). Over the last four years, it has started to degrade in terms of features. Bugs and crashes are way too frequent. On the other hand, we do not trust using cloud-based tax filing at all. So, we will continue to use the desktop approach as long as we can. If it becomes unusable, we will go back to using Excel spreadsheets (what we did prior to this).

This year was challenging for the download of the app with all of your request for add on services. it makes me want to shop other options for business and home tax filing. I just want to download the software and do my taxes.Please make next year easier.

The accuracy of the computations is most helpful and the compatibility of the Program from year to year assists enormously. I did not enter any questions as I prefer speaking to an individual versus typing questions due to the fact that "speech" provides better communication and prevents misunderstanding of inquiries' & answers' detail besides saving time. Additionally, I would like for Turbo Tax to re-institute the use of "Tutorials" as was utilized in earlier versions as I have been using the Turbo Tax Program since 2000.

I was talked into trying the online version for free. IT SUCKS! I got completely done with my returns and the online version had a glitch in programming for the State return. Since there is no way to go to forms to edit, I had to RE-DO my return in the desktop version. It also does not save so you can alternate or switch back to desktop if something is right in the online program. VERY DISAPPOINTED in the online version and I will be VERY UPSET if Turbotax does not improve the online programming before forcing us al to transition ove.

Lots of bugs this year. It tells me I have not yet filed but I am being asked to review. I already shut it down and rebooted twice today. I will need to print and snail mail. This stupid AI keeps creating spelling errors. I can't even review you guys.

When my CPA informed me that they couldn't get my return done by the deadline, I downloaded TurboTax and flowed the "guided tour" through every section. I learned more about personal and business deductions and categories than all my years with a CPA. The guiding questions made me trust that we wouldn't miss any possible deductions. I still had to do research items regarding Schedule K-1 items for my husband's business but in the end, I feel confident with my entries. Entering my business expenses was straight-forward. I appreciate the double-checking feature at the end. Saving and printing was easy. Thank you Turbo Tax!

The program was difficult to go back to specific subset of individual business (schedule C) deductions. I had to go back to the beginning of the program and work forward through all subjects to get to the correct one to address and change. Also, using google, the cursor would not work well. I needed to utilize my touch screen capability

The interface for entering solo-401k contributions changed this year, and it was for the worse. This caused significant extra time in figuring out what data to enter. TT needs to clean up this interface and make it more straightforward for users to know what to enter and how to maximize contributions.