The live experts were good but getting through to them with your AI answering operator was was the pits!

TurboTax is thorough and very user friendly, with the option to toggle seamlessly back and forth between step-by-step and the actual forms.

i did not order the audit defense. and yet i found an "audit defense order confirmation" sheet hidden in my federal return.

Turbo Tax is a clunky, dated product, Makes simple tax filing unnecesssarily complicated. A horror to use.

I've been using Turbo Tax for over a decade... Great software and easy to use. Plenty of help if needed.

so tedious to enter donation and the screens are not very friendly. Why did you take its deductible

I like Turbo Tax but I don't like that you have to have a account now that part I do not like I think that sucks

when I try to print W-2 forms for my employees it shows up as 2024 instead of 2025 and I just purchased turbo tax!

The Fed Tax calculation , tax owed, was incorrect. Amended form was correct Convoluted to access any form one wants

Did not rate a five, only because it seemed the default usage was via "on-line" where as my preference is local. This default created confusion.