Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TurboTax Desktop Business 2025 Email Delivery, Federal Return Only + Federal E-file + $10 In-Product Credit (Win 11) for
TurboTax Desktop Business 2025 Email Delivery, Federal Return Only + Federal E-file + $10 In-Product Credit (Win 11)
3.9 out of 5 stars
stars
3,183 ratings3,155 reviews
  1. 5 stars48% (1,520)
  2. 4 stars23% (730)
  3. 3 stars14% (435)
  4. 2 stars7% (228)
  5. 1 star8% (270)
Sort by |
Showing 1,291-1,300 of 3,155 reviews
Mar 28, 2026
WyatteB
4 out of 5 stars review

Great Product - Hard to Get Software

The product is very good but getting it becomes more difficult every year. Intuit's security and download procedures have are very cumbersome and unfriendly.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 4, 2026
NaiveUser
4 out of 5 stars review

Still great, but they are slipping

The interface for entering 1099s has gotten more confusing with lots of screen switching and what looks like loops. It's pretty easy once you figure it out, but it used to be a lot more straightforward.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 22, 2026
CowtownJim
5 out of 5 stars review

Helpful TurboTax Staff

TurboTax representative Debra, a CPA, gave me excellent advice for declaring this year's taxes with a major change to my income. She also advised me to submit quarterly withholdings to make things easier for me next year.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thank you for the shout-out to our team. We know every tax situation is unique, and we’re happy our tax experts were able to provide the specific guidance you were looking for.

Mar 25, 2026
Richard 26
4 out of 5 stars review

TurboTax is not as user friendly as in the past

When I ran the check of the tax returns and some errors were listed, I had difficulty finding where to correct some of them. The reference was to the IRS forms but it wasn't easy to find the corrections in Turbotax.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 26, 2026
Technical Writer
4 out of 5 stars review

Honest Assessment

I have used TurboTax for many years, and have offered my services as a technical writer to improve your product a number of times. Unfortunately, I have not received any responses.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 2, 2026
Tammera25
5 out of 5 stars review

I USE TURBOTAX EVERY YEAR! ITS AWESOME

Turbotax allows me to take my time and make sure eveything I need is included when doing my taxes. I can see the numbers and understand what and why I am putting certain numbers in.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.

Mar 15, 2026
Gene N
3 out of 5 stars review

Import feature did not work as advertised

Had a huge problem trying to import last year's tax return on my MacBook. I finally got it to work by opening the 2024 return using the 2025 version of TurboTax. Then it asked me if ii would like to do the import.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Feb 14, 2026
biglou75
5 out of 5 stars review

Turbo Tax personal and business

This was the first year I didn't load the program with a cd disc. It was easier to do it that way. I called for assistance and it took over 90 minutes to get the program to respond. Do me a favor and go back to using the cd discs.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 22, 2026
Dave75402
4 out of 5 stars review

Mostly terrific

Actually 4 1/2 stars. The drawbacks were with investments. The limit of 2500 transactions meant I had to print out a 235 page 1099 and mail it in. Also, details from K-1 forms don't transfer well

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 17, 2026
Russel in FL
5 out of 5 stars review

2025 return completed

excellent overall experience, prior year carryovers and data needed to complete were easily populated, only had a few questions that were not clear and figured those out, always have to upgrade to a high level to cover all topics well

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We appreciate the positive review! While we understand that pricing is a major factor, we’re committed to delivering a quick, accurate, top-tier tax filing experience that justifies the cost. Your feedback helps us keep a pulse on that balance.