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Customer reviews for TurboTax Desktop Business 2025 Email Delivery, Federal Return Only + Federal E-file + $10 In-Product Credit (Win 11) for
TurboTax Desktop Business 2025 Email Delivery, Federal Return Only + Federal E-file + $10 In-Product Credit (Win 11)
3.9 out of 5 stars
stars
3,224 ratings3,196 reviews
  1. 5 stars48% (1,534)
  2. 4 stars23% (745)
  3. 3 stars14% (439)
  4. 2 stars7% (229)
  5. 1 star9% (277)
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Showing 1,291-1,300 of 3,196 reviews
Mar 16, 2026
Reviewer name: JDoubleUUUUU
3 out of 5 stars
3 out of 5 stars review

Long Time for a Live Body

Takes wayyyyyyy toooo long to get a live person on the phone as I COULD NOT MANAGE my question with a text communication. This was a general access question which is so annoying that it takes 45mins

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 15, 2026
Reviewer name: Gene N
3 out of 5 stars
3 out of 5 stars review

Import feature did not work as advertised

Had a huge problem trying to import last year's tax return on my MacBook. I finally got it to work by opening the 2024 return using the 2025 version of TurboTax. Then it asked me if ii would like to do the import.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 12, 2026
Reviewer name: Jazzman0096
5 out of 5 stars
5 out of 5 stars review

Turbo Tax 2025 Didn't Let Me Down!

I have used Turbo Tax for many years, over 30. It does get better each year. I would like see better explanations on amended forms with instructions.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 21, 2026
Reviewer name: Fast Eddie 17
4 out of 5 stars
4 out of 5 stars review

Watch Out for Sneaky $45 Fee to Pay From Refund

The software is excellent, easy to use and accurate. But the $45 fee to pay federal taxes from a state refund feels like a hidden charge and undermines an otherwise great experience.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.

Apr 8, 2026
Reviewer name: Sandy1214
3 out of 5 stars
3 out of 5 stars review

Difficulty Navigating

Navigating is somewhat difficult on Turbox Tax. The option to file an extension takes a little bit more effort - instead of putting it under final steps - you have to sign on and then use the chat

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 20, 2026
Reviewer name: CADMAN1941
5 out of 5 stars
5 out of 5 stars review

Turbo Tax since the 1980's (thats 46 years)+-

Well all i have to say i believe this program is one of the best written, i used to use Turbo Pascal for programing back in 1980's that's when i heard about turbo Tax back when PC's used MS-DOS 3.0< so i started using back then somewhere in 1990's.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Apr 3, 2026
Reviewer name: Chuck4950
2 out of 5 stars
2 out of 5 stars review

Oregon State mail submission missing this year

All was very good until there was no instructions for mailing Oregon Tax return. Only addressed electronic submission. Went back to last years instructions. Hope that address and instructions are also applicable to this year.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 22, 2026
Reviewer name: Dave75402
4 out of 5 stars
4 out of 5 stars review

Mostly terrific

Actually 4 1/2 stars. The drawbacks were with investments. The limit of 2500 transactions meant I had to print out a 235 page 1099 and mail it in. Also, details from K-1 forms don't transfer well

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 4, 2026
Reviewer name: TCR43
5 out of 5 stars
5 out of 5 stars review

Love TurboTax!

First year using TurboTax for home+business. Have used H&R Block for over 2 decades. Very easy to use! I am permanently switching to TurboTax after trying it out this year!

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thank you for choosing TurboTax this year—we’re committed to making sure you feel confident in filing your taxes.

Feb 28, 2026
Reviewer name: Royal Flush
4 out of 5 stars
4 out of 5 stars review

TurboTax

This is a great product and have used it since the 1st year TurboTax became available. Great features for IRS Pub lookup, easy filing, accurate, and compatible with Quicken - I miss "It's Deducible" for Qualified Charitable Donations (QCD)

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.