It gets the job done, but the interface is wonky: 1) The AI assistant did not work at all. I couldn't type anything. 2) The search feature is AWFUL, you can't even search on a page of text. 3) What should be local and on my desktop machine requires web login. That's horrible.

the worst release of TurboTax ever! I have been using it for many years, but this year I had nothing but trouble. It seems that the release for windows 11 and all the new tax changes totally overwhelmed the programmers. Lots of little glitches, and a pain in the neck to use. Offering advice and charging $60 to do so is not the way to retain my business. Please get it together!

Interface is clunky and not user friendly. Content writers assume the reader understands aspects too readily. Not being able to view the forms during data entry is a poor decision. Intentional, but not ethical. incomplete guidance. online help is weak.

1) Created duplicate forms that I needed to delete one. 2) My 1099-R State Distribution was blank on document. Turbo Tax complains : "withholdings can not be greater than or equal to gross distribution or state distribution." I had to manually enter the box 1 gross distribution amount 3) Asks to re-enter data it could easily get from my last year's TurboTax info.

Long time user and first time any problem w/ uploading turbotax and saving the in progress return. Directions, if any, for doing so were unclear. I now have two TT on my computer and had to doublecheck that the return that is being e-filed was the complete one. On other words, more of a hassle this year.

Double clicking an existing 2025 return failed to load screen. Had to instead quit TurboTax, then launch just the app. Once app loaded, open file of tax return. Bad. Have an Arm/M1 based mac. Was forced to install Rosetta to get TurboTax running. This is NOT good. Rosetta does not "uninstall" and I was keeping this mac "clean" for work reasons. You guys lazy.

Turbotax H&B is not working as well as it has in the past. Importing from my brokerage failed this year, which was a first in the decades that I've used Turbotax (I had to take the manual entry route). That alone is making me consider alternatives for next year. Also, I had to go into the manual form mode in order to get around a 1099 bug - again, an all-time first. Finally, the state e-fing fee of $25 is bogus.

This was my first year using the live agent advice and the two ladies that helped me were AMAZING! I was getting frustrated but they knew exactly what the tool was asking and how I should enter my information. Thank you so much for this feature and the ability to call back several times!

Excellent help from Brandy in Oklahoma who helped with payment glitch. Same trouble I had last year. Spent several hours having to upgrade my OS, downloading Chrome and restarting computer. Last year I had to mail my return even though I paid for efiling. Feel like I should qualify for refund.

Extremely frustrating. Forms that pull from other forms that you didn't start, impossible to figure out how to fix links. Impossible to get the IRS to accept the efiling because the AGI didn't match. I pulled my tax reports directly from the IRS, using those numbers, and it STILL wouldn't confirm identity. Checked all drivers license info 3 time. After trying to e-file 6 times I'm just mailing it in like I did in 1987.