This was a horrific experience. The UI is an abomination. It seemed to just unilaterally change my totals even when I hadn't made any changes. I had to start over and redo my returns several times and I never got the same final number twice.

I had trouble with my donation entries. Last year's entrees appeared but would not allow me to edit. I had to retype over a dozen organizations. Wasted time.

Well, I didn't like the fact that I had to buy a new computer in order to use the software for 2025. Other than that, everything was still the same process for TurboTax. I would prefer the desktop version over the online version.

This was my 2nd time filing my taxes thru Turbo Tax and it was my first time filing joint with my husband. I was so nervous because I thought that I wasn't going to understand how to do it, but it was SO user friendly. I appreciate you

tried to use online version but would not allow me to file without generating a different account. went back to desktop and had to do some things over.

form doesn't save within the program. When I changed my job description it COMPLETELY WIPED OUT numbers i entered from my 1099. I have to DO MY TAXES ALL OVER AGAIN! unacceptable

I have used turbotax for many years. I appreciate the software so I can accurately submit my forms to the IRS. The UI is great and all latest tax changes are asked upfront so I do not need to worry about issues in my return. I highly recommend!

It does not download multiple individual and joint account data or handle self-employment retirement contributions correctly. These must be looked up and entered manually. Big hassle.

2025 version dropped Windows 10 compatibility. When it is restored for 2025 and future versions I will raise the score to 7. If Windows 10 compatibility had been maintained without interruption my score would be 9.

Very user friendly and well recognized by banks and brokerage houses which enables easy electronic downloads. I have been using it for over 15 years. To date, I have never been audited.