Ease of use and extra resources, step by step walkthrough also helpful. Reporting of the Prior year for comparison is helpful. The accuracy and compatibility with platforms is great.

Super-fast and easy to use. You have scroll more than necessary to get to the next step but overall, a great experience. The instructions are clear and the help buttons are easy to find and read.

Turbo tax was easy to use but the only issue I had was I could not retrieve 2024 tax return to pull all personal data over as I've been able to do in the past.

Stop lobbying to make taxes complicated. I'm forced to use your stupid service because you are a corrupt organization that cares about profits over the American people and creating efficient systems.

It is confusing trying to switch from guided to form and back and forth between the two to make sure the amount entered is correct and in the correct box.

I have not been able to save information I have entered when operating TurboTax Desktop in themanual mode. VERY FRUSTRATING!!!!! Lots of time and keystrokes lost.

I have been using turbo tax for 10 years and has always been user friendly and helpful in providing guidance going through each step of the return process.

I have already reviewed my experience with Dawn, my Live Tax Advice Agent, who was extremely helpful in answering my questions and enabling me to complete my three returns--Federal, Arizona and North Dakota.

There needs to be an easy way to electronically file for an extension through the desktop version. As it sits now I need to either use the TurboTax website or manually file for an extension through the IRS website.

Missed the ability to put in details on some of the topics. The user interface was not as good as the previous versions. Poor descriptions of items and small fonts.