We have used TurboTax Home and Business for many years. We trust it and find Turbo Tax easy to use, accurate and extremely reliable. TurboTax is a great product!

I think you need to incorporate more AI. I think rather than importing information from a financial institution, for the most part I should be able to drop a pdf of a statement from the financial institution and use AI to complete my taxes.

I don't like doing taxes; nobody does. But TurboTax gets me through it each year -- and has for at lest 15 years. It never makes mistakes. Sometimes I do, but it catches it for me. I wouldn't use any other tax preparation software.

Very confusing when you've completed a section, then you request verification of documents we should have been aware of BEFORE the time was spent in the completion mode.

Night before the filing on 14th, i was stuck at one point and can't proceed. I took the option of live support. I ( we0 don't know how obstacle was removed. But any way it works. This is the first time I got live help, it works nicely. Thanks.

I've been using Turbo Tax since 1988 and its good tax software. If something was unclear, all I had to do was call and ask or message the community; always got expert answers.

It was a detailed and somewhat tedious process but all was pretty self explanatory although I did not understand one section of the return but a quick phone call you the help desk got me right back on track.

I've used TurboTax for many years and I plan to continue. It's easy and intuitive to use. I'm confident that it assists me to find the maximum allowable refund.

suggest that reporting accrued interest be a more direct question at places that amount onto the appropriate line and deducts it from payable non-taxable interest.

SOME WORKSHEETS DON'T TRANSFER PROPERLY TO SCHEDULES AND FORMS. MUST KNOW WHAT YOU'RE DOING TO SELF CHECK ON GLICHES, which are sometimes not updated even after reporting it.