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Customer reviews for TurboTax Desktop Business 2025 Email Delivery, Federal Return Only + Federal E-file + $10 In-Product Credit (Win 11) for
TurboTax Desktop Business 2025 Email Delivery, Federal Return Only + Federal E-file + $10 In-Product Credit (Win 11)
3.9 out of 5 stars
stars
3,224 ratings3,196 reviews
  1. 5 stars48% (1,534)
  2. 4 stars23% (745)
  3. 3 stars14% (439)
  4. 2 stars7% (229)
  5. 1 star9% (277)
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Showing 1,001-1,010 of 3,196 reviews
Mar 14, 2026
Reviewer name: Donnaclair
5 out of 5 stars
5 out of 5 stars review

A huge improvement over pencil and paper!

TT prompts and instructions are pretty straightforward and easy enough to follow. However, I saw no prompts to enter the six digit Federal i Pin, if the filer applied for and received one.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.

Apr 8, 2026
Reviewer name: HerrMichl
4 out of 5 stars
4 out of 5 stars review

Easy to navigate but pricey

Turbotax is easy to use and navigate and addresses all the features that I need and covers areas I wasn't aware of (like the Senior Deduction). I wish it were a bit more affordable.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thank you for the high rating and the candid feedback. We know our fees are an investment, so we work hard to ensure the speed and stress saved are worth every cent. We're glad our professional tax preparation could provide the peace of mind you needed this year!

Mar 2, 2026
Reviewer name: Raym 17
4 out of 5 stars
4 out of 5 stars review

import did not work

For some reason my ETrade Tax Documents would not import into my tax return. Not sure why, I went through the process, and your program said it was successfully completed but it didn't show up in the return. I had to manually enter the information.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 21, 2026
Reviewer name: Wee Wee One
1 out of 5 stars
1 out of 5 stars review

Online file is not mature and not user friendly

Not user friendly, jump to online filing all the time. and this on line filing is not advance. It start with W2 form, and both of us do not have W2 form.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 14, 2026
Reviewer name: Lou38
5 out of 5 stars
5 out of 5 stars review

Special thanks to Tina for finding an error in the

As it has been over the last 20 years your tax program is wonderful and this year Tina wa very helpful finding an error in the way my Fidelity 199-R was prepared.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We appreciate the feedback on your experience with our tax experts. Our goal is to ensure you never feel like you're filing alone, and we’re glad we could support you this year.

Mar 4, 2026
Reviewer name: RJ1320
3 out of 5 stars
3 out of 5 stars review

Turbo Tax- Love it or Hate IT?

I have been using your product for over twenty years- it's great in some ways but it is very difficult to double check your entries (once you have entered the information) so that it takes a long time to track down a number if you wish to edit it.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Apr 10, 2026
Reviewer name: MJCA2026
5 out of 5 stars
5 out of 5 stars review

Great product

Used for years. Very user friendly, easy to follow, lots of helps along the way and of course can always get professional tax help within the program.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Apr 13, 2026
Reviewer name: BatCat99
5 out of 5 stars
5 out of 5 stars review

TurboTax on Target

We have used TurboTax every year since it was first introduced and have been very satisfied with the product. Prefer the desktop version for ease of handling, without worry over internet issues.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Feb 22, 2026
Reviewer name: SteveC222
4 out of 5 stars
4 out of 5 stars review

Donation Guidance and Fees

The donation help - what and suggested deduction, is not available this year. Also, there is no are for which I can find what fees I ultimately paid to efile both Fed and State.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 17, 2026
Reviewer name: Maine 100
5 out of 5 stars
5 out of 5 stars review

Desktop is very easy to use

The desktop is very easy to use and understand what is going on when you want to search out a dollar amount and how Turbo tax came up with the amount. Very easy to access tax form the study what is going on when you have a question about something.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.