I wish I would've listened to the reviews. The gift card took longer than 48 hrs to arrive and I had to call to retrieve the gift card from Sam's Club. This is not great when you are watching fares and trying to book lowest fares which change daily. Once I finally received the gift card it had a balance of $5.07 instead of $500. Currently in the process of trying to resolve with Sam's Club. Buyer beware. UPDATE: After 4 hrs on the phone with Sam's Club telling me there is absolutely nothing they can do I am now out $500 while the card was fradulently used (per Southwest). The card was sent to me 3/29 while someone booked a flight with the gift card on 3/27. They advised me to dispute with my bank and were unwilling to do anything to resolve this issue. This has been an absolute nightmare and not worth the savings or risk.

I purchased two gift cards to book flights out of the country for my fiance and me for our Bach trips. The e-gift card arrived in my email in 45 minutes. It was easy to use and had zero issues. I paid less for the gift cards than I would've paid Southwest directly. We also have extra credit left over on the gift card for future use.

Stop filtering out the bad reviews and let people know the truth. I posted over a month ago this didn’t work and it was never published. The customer service for my claim Is terrible and I have never gotten the follow call or email I was told would be coming.

Sam's cancelled my order twice. When I contacted customer 'service' they said the reason for cancelation was 'unclear' and the matter needed to be "elevated to specialist department" and I would hear from them in 3-5 days. I'm not hopeful since I'm still waiting to hear from the last time something needed to be elevated and that was 3 years ago

I purchased these and was able to use them just fine. I did get a call from a 1800 number asking me to confirm my purchase about an hour after I placed my order. He said they’ve had a lot of fraud with gift cards so they just call to ensure it was actually me who purchased. Their call center is in the Philippines, so the guy did have a bit of an accent. About 15 minutes after that call my gift card showed up in my inbox. I’ve used it and had no problem with It.

I purchased three cards last night. Sam's called to verify the purchase was legitimate before charging my card. Once verified, the email with the codes arrived 20-30 minutes later. I had no issue using the codes to book flights right away directly on Southwest's website. Saving $150 was worth the extra effort. When you're planning a vacation for 5, every little bit helps! I would definitely use these again if planning to fly Southwest.

Hi! I have bought and used several of these gift cards and they worked great! For some reason my computer didn't let me open them, but my phone did. They were delivered around 10-15 minutes each time. I was able to book my flights quickly after I found them!

These gift cards are good for the initial purchase of your flight only.. they are good on NOTHING else. If you do order more than 1 .. wait until you recieve all of them in your email and get the card and pin numbers of all you need before you book...1 might be delivered via email in 30 seconds and the other 12 hrs later.

I read reviews and people were receiving their digital card with in minutes to an hour. 24 hours and still no card. Just know that the up to 48 hours is a real thing. I had to cancel because i needed to purchase my ticket in less than 48 hours. 1 star for my purpose.

I cannot locate my gift card number value $500. Its not in my email . Niether Southwestern or Sams club will assist you. Also from my conversation with the Southwestern customer service person. This happens all the time. I can see the purchase on my Sam Club credit card and so can they but with this gift card number nothing can be done.