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Customer reviews for Southwest Airlines $500 Email Delivery Gift Card for
Southwest Airlines $500 Email Delivery Gift Card
4 out of 5 stars
stars
162 ratings113 reviews
  1. 5 stars69% (112)
  2. 4 stars6% (9)
  3. 3 stars3% (5)
  4. 2 stars4% (6)
  5. 1 star19% (30)

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Showing 1-10 of 113 reviews
Feb 1, 2022
Reviewer name: Deanna
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Every little bit helps!

Delivery was quick. If I remember correctly, it took 60-90 minutes and I saved $50 on my flight. Used it immediately for a booking. All good!

Helpful?13R2HCUIX7PL18290854069
Jan 21, 2023
Reviewer name: marieeisabel
5 out of 5 stars
5 out of 5 stars review

works great

I purchased these and was able to use them just fine. I did get a call from a 1800 number asking me to confirm my purchase about an hour after I placed my order. He said they’ve had a lot of fraud with gift cards so they just call to ensure it was actually me who purchased. Their call center is in the Philippines, so the guy did have a bit of an accent. About 15 minutes after that call my gift card showed up in my inbox. I’ve used it and had no problem with It.

Helpful?13R2HCUIX7PL18290854069
Feb 1, 2024
Reviewer name: Mara
5 out of 5 stars
5 out of 5 stars review

Arrived quickly, easy to use

I purchased three cards last night. Sam's called to verify the purchase was legitimate before charging my card. Once verified, the email with the codes arrived 20-30 minutes later. I had no issue using the codes to book flights right away directly on Southwest's website. Saving $150 was worth the extra effort. When you're planning a vacation for 5, every little bit helps! I would definitely use these again if planning to fly Southwest.

Helpful?13R2HCUIX7PL18290854069
Jun 29, 2026
Reviewer name: anonymous
4 out of 5 stars
4 out of 5 stars review

Easy to use but limit of 3 payment types on SW

Easy to use, good to get at least some savings on expensive flights. Beware that Southwest only allows 3 total payment types which has to cover the entire amount of the purchase. Each gift card is one payment type. If gift cards and any other credits you have don't cover the entire amount, then you need a credit card to cover the balance, which is also counted as one payment type against the 3 allowed per transaction

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Feb 27, 2025
Reviewer name: Greg
3 out of 5 stars
3 out of 5 stars review

Southwest gift card FLIGHT ONLY

These gift cards are good for the initial purchase of your flight only.. they are good on NOTHING else. If you do order more than 1 .. wait until you recieve all of them in your email and get the card and pin numbers of all you need before you book...1 might be delivered via email in 30 seconds and the other 12 hrs later.

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Aug 1, 2026
Reviewer name: ER
1 out of 5 stars
1 out of 5 stars review

BEWARE! Buy at your own risk

DO NOT BUY THESE! I purchased $2500 worth of Southwest Gift Cards online. When I went to use them, every single one said "No Balance". I contacted Southwest who confirmed that someone else had accessed them and used the funds. They could see who it was and that it wasn't me but then said they could not help beyond that and that I needed to contact Sam's Club. I contacted Sam's Club who said they couldn't do anything and I needed to contact Southwest. Very disappointed in both companies. How can you sell these but not stand behind them when their system allows tampering and fraud?

Helpful?13R2HCUIX7PL18290854069
May 9, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Unable to purchase

I’ve tried purchasing this gift card 3 times now on two separate Sam’s accounts and both of them let me purchase, then send me an email that the order has been canceled. Spoke with customer service who was unable to assist. When I was told they would escalate the matter and get back to me I was left without a call back now for over 24hrs.

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Jan 14, 2026
Reviewer name: DAWN
1 out of 5 stars
1 out of 5 stars review

very expensive lesson. Dont trust this purchase I paid 500.00 to be cheated by Sams and Southwestern Airlines. when I finally received the Email it disappeared taking me verification code. I was told this happens all this time, from Southwestern. Sounds like its time for a class action. shame on this time of crooks!

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May 7, 2025
Reviewer name: Dont Buy
1 out of 5 stars
1 out of 5 stars review

$450. Wasted

I cannot locate my gift card number value $500. Its not in my email . Niether Southwestern or Sams club will assist you. Also from my conversation with the Southwestern customer service person. This happens all the time. I can see the purchase on my Sam Club credit card and so can they but with this gift card number nothing can be done.

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Mar 29, 2025
Reviewer name: Erica
1 out of 5 stars
1 out of 5 stars review

Do not purchase!!!

I wish I would've listened to the reviews. The gift card took longer than 48 hrs to arrive and I had to call to retrieve the gift card from Sam's Club. This is not great when you are watching fares and trying to book lowest fares which change daily. Once I finally received the gift card it had a balance of $5.07 instead of $500. Currently in the process of trying to resolve with Sam's Club. Buyer beware. UPDATE: After 4 hrs on the phone with Sam's Club telling me there is absolutely nothing they can do I am now out $500 while the card was fradulently used (per Southwest). The card was sent to me 3/29 while someone booked a flight with the gift card on 3/27. They advised me to dispute with my bank and were unwilling to do anything to resolve this issue. This has been an absolute nightmare and not worth the savings or risk.

Helpful?13R2HCUIX7PL18290854069