Easy to use, good to get at least some savings on expensive flights. Beware that Southwest only allows 3 total payment types which has to cover the entire amount of the purchase. Each gift card is one payment type. If gift cards and any other credits you have don’t cover the entire amount, then you need a credit card to cover the balance, which is also counted as one payment type against the 3 allowed per transaction

Starting this off with I have absolutely no qualms with Sam's Club, their processing of these gift cards, etc. Just here to gripe about using these gift cards on southwest. First off, Southwest does not treat their gift cards like cash. You can ONLY use them for the purchase of the airfare. They cannot be used for baggage, seat purchases, inflight purchases, pet fares, or unaccompanied minor fees. If you're not able to take your booked flight, the refund does not get put back onto the gift card for future use. It goes back onto a flight credit which expires. Last, I've run into multiple issues with Southwest not honoring their "max 3 SW gift cards per passenger per reservation". When booking my family of 4, it always caps off as two gift cards and one credit card to cover the remaining. I always end up having to book our tickets separately.

I never received the gift cards and after 4 hours I contacted support via chat who then made me call support and on the phone the rep argued with me about the listing, insisting that it did not say that the gift cards are typically delivered in one hour, which it does [see image]. I then told her I was buying airline tickets for a funeral and needed them immediately, so if it was going to take two days, I would need to cancel. The rep then told me I could not cancel my order, so I asked to speak to a supervisor, which she was rude about and said she would transfer me and I waited on the line for 20 minutes before the call disconnected. Terrible support.

very expensive lesson. Dont trust this purchase I paid 500.00 to be cheated by Sams and Southwestern Airlines. when I finally received the Email it disappeared taking me verification code. I was told this happens all this time, from Southwestern. Sounds like its time for a class action. shame on this time of crooks!

I’ve tried purchasing this gift card 3 times now on two separate Sam’s accounts and both of them let me purchase, then send me an email that the order has been canceled. Spoke with customer service who was unable to assist. When I was told they would escalate the matter and get back to me I was left without a call back now for over 24hrs.

They do NOT send a gift card. They just immediately cancel your order. I tried a couple times with a debit card and a credit card... Neither work. Very disappointing!

Worst experience EVER! Takes forever to receive a digit gift card. Customer service is not helpful at all. I will never purchase another digital gift card from Sam’s.

It took months to receive after purchasing online gift card. They had escalated and kept updating me that they were "investigating". I had to select alternatives to travel because of this. Imagine if this was my only option!

Just a heads-up for anyone booking Southwest flights with gift cards. If you cancel your reservation within 24 hours, the refund does NOT go back to the gift card. Instead, they issue a travel credit, which expires after one year. To make things worse, if you book for multiple people using points, those points get refunded to each traveler’s individual account—not to the person who made the purchase. Definitely something to be aware of before using gift cards or points for group bookings.

DO NOT BUY THESE! I purchased $2500 worth of Southwest Gift Cards online. When I went to use them, every single one said "No Balance". I contacted Southwest who confirmed that someone else had accessed them and used the funds. They could see who it was and that it wasn't me but then said they could not help beyond that and that I needed to contact Sam's Club. I contacted Sam's Club who said they couldn't do anything and I needed to contact Southwest. Very disappointed in both companies. How can you sell these but not stand behind them when their system allows tampering and fraud?