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Customer reviews for Shark CryoGlow Under-Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask for
Shark CryoGlow Under-Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask
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4.5 out of 5 stars
stars
212 ratings202 reviews
  1. 5 stars75% (158)
  2. 4 stars12% (26)
  3. 3 stars7% (14)
  4. 2 stars5% (10)
  5. 1 star2% (4)

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Showing 41-50 of 202 reviews
Oct 9, 2025
Loouu
5 out of 5 stars review

Worthwhile investment!

I’ve been using this mask every day for about 3.5 months. I use a combination of the anti-aging and the acne settings each day. I have noticed a huge improvement in my skin! Pimples will be gone within a day and my skin is firmer. I had an old “divot” if you will, on my face from an old acne scar and it has been significantly reduced. I recommend this mask to everyone!

Review from sharkninja.com
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Oct 11, 2025
Jcruzstyle77
5 out of 5 stars review

My 20s eyes are back !

I’m in LOVE with!! This is now part of my morning routine . Cold water wash, Eye treatment , coffee , shower, Better aging routine and skin care creams ! My eyes haven’t looked like this since I was in my 20s And I’m 48 ! My skin is glowing and smooth. On weekends I love to sit back and do routines back to back! 15 minute eyes , better aging and acne !

Review from sharkninja.com
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Jun 2, 2026
Hwee
3 out of 5 stars review

Loved this at first. My biggest issue is it turning off when I'm not even moving.

Review from sharkninja.com
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reply from SharkNinja

Hi there, Thank you for taking the time to leave a review. It’s great to hear you loved the product at first, though it’s certainly frustrating when it starts turning off unexpectedly, especially when it isn’t being moved. That’s not the experience we want for you, and your feedback will be shared with our internal teams. In the meantime, we recommend referring to our self-help guide below for troubleshooting steps related to the mask turning off during use: https://support.sharkninja.com/article/FW300-Series-Shark-CryoGlow-LED-Face-Mask-Troubleshooting-Guide If the issue continues after trying those suggestions, please follow the instructions at the end of the guide to connect with our support team for further assistance. Kind regards, Shark Beauty

Jan 15, 2026
MARY
5 out of 5 stars review

The Best

Pricey but has improved my skin. I havent had a break out and if I get a pimple it disappears right away! Worth every penny!

Helpful?0RVG4M1Q7LA618238411755
Aug 16, 2025
makeupbydreamer_2441
5 out of 5 stars review

Spa day at home

[This review was collected as part of a promotion.] The packaging was durable and the lighting is very effective it’s comfortable and do t have any scent I love this is line spa day at home I have been trying this for 3 months and absolutely love it

Review from sharkninja.com
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Aug 21, 2025
Erika H
5 out of 5 stars review

IT REALLY WORKS!!!

TBH ... this works!!!! I have used it once and I can already see a difference. This morning I used only the eye cooling mode, and holy moly did it make my undereyes look amazing. 1000/10. Cant wait to see what my skin looks like after 8 weeks ! :)

Review from sharkninja.com
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Oct 5, 2025
Xrebne
2 out of 5 stars review

What about our jawline and underneath our jaw?

It does not get under the Jaw or the jawline like I wanted. And what about our neck area? It would be wonderful if they would design a mask that targeted the lower face.

Review from sharkninja.com
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reply from SharkNinja

Hi there,\nThank you so much for your feedback. We really appreciate you taking the time to share your experience with the Cryo Glow Mask. We're sorry to hear it didn’t meet your expectations when it comes to targeting the jawline and neck area. That’s incredibly helpful insight, and we understand how important those areas are in a skincare routine.\nYour suggestion for a mask that better addresses the lower face and neck is a great one, and we’ve shared it with our product development team. We’re always looking for ways to improve and innovate based on real user experiences like yours.\nThanks again for your honesty and for being part of the Shark Beauty community. If you have any other thoughts or ideas, we’d love to hear them!\n\nWarmly,\nShark Beauty US

May 15, 2026
Alicia
5 out of 5 stars review

Great face mask. I have noticed smoother skin on my face within a week of using the mask.

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Apr 29, 2026
Bohochick
5 out of 5 stars review

Great features

So far so good. Love just laying down and relaxing when using my mask.

Review from sharkninja.com
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Jan 13, 2026
Harvey1217
5 out of 5 stars review

Wow

I love this mask! It is making my skin more luminous. My daughters acne is so much better!!

Review from sharkninja.com
Helpful?0RVG4M1Q7LA618238411755