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Customer reviews for Shark CryoGlow Under-Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask for
Shark CryoGlow Under-Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask
4.5 out of 5 stars
stars
262 ratings246 reviews
  1. 5 stars76% (199)
  2. 4 stars11% (29)
  3. 3 stars6% (16)
  4. 2 stars4% (11)
  5. 1 star3% (7)

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Showing 1-10 of 246 reviews
Jun 7, 2026
Reviewer name: Lori
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

splurge on this!

so far its a great mask. love the eye cooling feature

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Aug 5, 2026
Reviewer name: Kasey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Shark CryoGlow

Love the spa like treatments that you can do at your convenience in your own home. And the “chill pads” for your eyes are fabulous. You can do 2 anti-aging treatments in 10 minutes. Perfect!

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Sep 25, 2026
Reviewer name: Kriz10
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Clearer skin

I have only been using the mask for 2 weeks and can already see a reduction in the redness and number of new pimples.

Review from sharkninja.com
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Oct 23, 2026
Reviewer name: DoniaS
5 out of 5 stars
5 out of 5 stars review

Real results!!

Ive been using this mask for the past 4 months and I can already see a difference. My fine lines became less and my skin is more glowy. I use it every night before bed when am on my phone or watching TV. It's very easy to use. I love the under-eye cooling feature because it helps with the puffiness, especially when I wake up.

Review from influenster.com
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Oct 12, 2026
Reviewer name: aysenieur
5 out of 5 stars
5 out of 5 stars review

Great Mask

[This review was collected as part of a promotion.] at first i was like: is it really that good? but after testing it: DEFINETLY WORTH IT! The Mask is comfortable to wear. I love the cooling eye patches. Furthermore you got different sessions depending on that your goal is - love the variety.

Review from sharkninja.com
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Oct 12, 2026
Reviewer name: Karinax3
5 out of 5 stars
5 out of 5 stars review

A Game Changer for My Skincare Routine

[This review was collected as part of a promotion.] The Shark CryoGlow LED Mask really impressed me from the moment I unpacked it. The packaging looks premium, and the beautiful colours and modern design make the device feel high-quality. I especially love the combination of LED light therapy and cooling technology, which makes my skincare routine feel more complete. The mask is comfortable to use, allowing me to relax while enjoying my treatment at home. The cooling function around the eyes is a great feature, and being able to choose between different cooling levels makes the experience even more comfortable. I mainly use the blue light therapy, and I genuinely feel like I have been getting fewer new breakouts since I started using it. I also like how the LED treatment helps me focus on my overall skin appearance and luminosity. While I am still observing the long-term results, I am excited to see how my skin develops with consistent use. The treatment programmes are easy to follow, and the remote control charges quickly, making it simple to incorporate the mask into my regular routine. I also appreciate that the device is designed for convenient use at home, so I can maintain consistency without having to book appointments. The combination of comfort, cooling, different light settings and a straightforward routine makes the experience enjoyable and practical. Overall, I am very happy with the design and ease of use, and I look forward to continuing my treatments. If you are interested in skincare technology and want to make your routine more consistent, the Shark CryoGlow is definitely worth considering.

Review from sharkninja.com
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Oct 12, 2026
Reviewer name: KendricC
5 out of 5 stars
5 out of 5 stars review

Skincare isn't just for women! A futuristic LED mask that brings cooling, convenience, and a little luxury to my daily routine.

As a man who take who takes skin care seriously, I really like the shark cry, LED face mask. The LED therapy options and cooling feature around the eyes, make it relaxing addition to my routine. It's easy to use, comfortable and has a sleep design. It's a little pricey, but I like to convenience and technology it offers.

Review from influenster.com
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Oct 12, 2026
Reviewer name: elowmcl
4 out of 5 stars
4 out of 5 stars review

Enjoyable Spa Moment at home

[This review was collected as part of a promotion.] This product is really enjoyable every day with the cooling pads and you can relax during the treatment but you can also tackle tasks because it's well designed on the face, the remote is also attachable to your clothes. I did the multi colored light therapy supposed to make the appearance of the skin better. To be honest, I didn't really see an improvement but I have mainly hormonal problems for my skin so of course the light wouldn't help much. I still enjoyed the cryotherapy a LOT, it really helped me depuff my face in the morning. I will try the light therapy to help with aging on the skin later.

Review from sharkninja.com
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Jan 18, 2026
Reviewer name: Kimberly
3 out of 5 stars
3 out of 5 stars review

Do not get is advertised!

January sales add shows it comes with 20.00 Sam’s cash and also comes with docking charging station but no docking station called customer service no help at all!!

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reply from SharkNinja Product Expert

Hello Kimberly, thank you for sharing your feedback. We’re very sorry to hear about the confusion regarding the January sale promotion and the missing docking/charging station. That’s definitely not the experience we want you to have. Since you didn’t receive the support you needed when contacting customer service, we’d love the opportunity to make this right. Please reach out with your order details so we can look into the promotion and ensure you receive everything that was promised. Feel free to contact us at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind regards, Shark Beauty

Oct 19, 2026
Reviewer name: SugarSugs
3 out of 5 stars
3 out of 5 stars review

Cooling Pad Clip-Ons Adds to Weight / Pressure

I was using a different LED mask that had served its purpose and now upgrading! Please keep in mind, I'm only 16 days in and expecting results later on. I love this mask. Pros: 6 minutes for my regimen; keeps a count of days; has programs. Cons: very heavy!; the optional clip-on eye cooling pads makes it unusable to use comfortably. 14 days in I remembered the clip-on eye cooling pads. They add a ton of bulk and thickness. I haven't been able to figure out an adjustment to make the mask fit without the pain. I tried laying down, vs my multitasking w the mask on, and it's painful. I tried walking around but couldn't get a good fit even with adjusting the straps. What finally worked was me, sitting, leaning back at a SLIGHT angle while HOLDING the mask slightly to relieve the pressure. Literally unbearable for my face. Not sure if I'll be returning it. I got this mask mainly because of the eye cooling pads in addition to the benefits and regime programs. The eye pads installed don't reach the inner eye which is where my puffiness is. My suggestion is they make a clip-on that is not as thick. See pic . Great concept, great mask….sans the clip-ons. I had to stop in the middle of my treatment due to the painful weight on my face. If the cooling pads weren't so bad, I would give a 5 star rating after 12 weeks. Just not sure I can make it 12 weeks with these pads! :-(

Review from sharkninja.com
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