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Customer reviews for Shark CryoGlow Under-Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask for
Shark CryoGlow Under-Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask
4.5 out of 5 stars
stars
222 ratings211 reviews
  1. 5 stars74% (165)
  2. 4 stars13% (28)
  3. 3 stars6% (14)
  4. 2 stars5% (10)
  5. 1 star2% (5)

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Showing 1-10 of 211 reviews
Aug 5, 2026
Reviewer name: Kasey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Shark CryoGlow

Love the spa like treatments that you can do at your convenience in your own home. And the “chill pads” for your eyes are fabulous. You can do 2 anti-aging treatments in 10 minutes. Perfect!

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Jun 7, 2026
Reviewer name: Lori
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

splurge on this!

so far its a great mask. love the eye cooling feature

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Aug 6, 2026
Reviewer name: JasminB
5 out of 5 stars
5 out of 5 stars review

Effective!

The Shark CryoGlow under-eye cooling + LED face mask is a must have! I had had this face mask now for 7 months and I just love it! I have noticed visible results, my skin is brighter, clearer and dark spots reduced. The under eye cooling is lovely and feels so nice, helps with puffy under eyes. It's easy to charge and the charge holds well. It comes with a lovely dust bag, to store the mask in, when not in use, so protects it well. I am so pleased with this mask, it's a staple in my skin care routine!

Review from influenster.com
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Aug 20, 2026
Reviewer name: haffleP
5 out of 5 stars
5 out of 5 stars review

6 months later, i'd buy it all over again

i bought the shark cryoglow in february after seeing how much my skin benefited from professional red light treatments. i stated using it daily and now consistently use it about 3x a week. after 6 months, ive noticed more controlled breakouts, smoother texture, a consistent glow and less under eye puffiness. the cooking feature is a standout, it visibly helps my under eyes and gives me and instantly refreshed and awake feeling. the light isn't as intense as medical spa grade ones but the design of the mask still does a great job blocking the light around the eye holes. it's comfortable enough for a full treatment and I would say the battery life last me about six full treatments which in my personal opinion is phenomenal because that's two full days worth of treatments for me and my mask stays on my nightstand so charging it is not any issue for me and it charges pretty fast too. cleaning it all is also pretty easy and I would say it's still quiet enough where I use it next to my sleeping baby and there's no issue for me. it is very relaxing and sometimes I will accidentally fall asleep with it on while laying down and it does leave some pressure marks that go away after a few minutes. my biggest complaint though? I wish it extended down the neck man. this isn't botox mask and results require some sort of consistency, but after six months of use, if mine broke tomorrow, you best bet I would go purchase another one.

Review from influenster.com
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Jul 5, 2026
Reviewer name: KatherineP
5 out of 5 stars
5 out of 5 stars review

A great product but just remember the cooling pads block the red light from getting under your eyes.

As a black woman im always looking for skincare that supports healthy glowing skin without irritation or hyperpigmentation. Consistency is key. I've incorporated this mask into my routine and have been using it since November. My skin looks brighter, feels smoother and my complexion looks more even. The only downside to the mask is a little heavy and the cooling pads block the light from getting to the undereye area. Other than that I was impressed by the mask. I love that it has different routines you can choose from skin sustain, anti-aging, skin clearing, and undereye cooling only. It also keeps track of how many sessions you've completed. Battery life is pretty good. I'm able to use it about 6 times on one charge. If you're looking for a device that will leave you skin looking healthy, radiant and cared for I definitely recommend the Shark Cryo Glow mask.

Review from influenster.com
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Jul 12, 2026
Reviewer name: IleanaG
5 out of 5 stars
5 out of 5 stars review

SO WORTH IT. BUY IT

I had this mask on my wish list for so long and finally decided to put it on a credit card and honestly, it has changed my skin for the better. I am obsessed. My skin is cleared. My skin is soft and I have the most beautiful clear skin it's so worth it and if you do it consistently, you will see results also before I get any acne or pimple I put it on bacteria mode and the pimple goes that way immediately. Also my boyfriend uses it because he has a lot of acne and since then his skin spin clear is truly the best mask ever, and the cyro glow feature is the best. 

Review from influenster.com
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Jul 1, 2026
Reviewer name: DianaA
5 out of 5 stars
5 out of 5 stars review

Self Care Staple

I've been using this mask consistently, and I really think consistency is key here to seeing results. It's not one of those products that works overnight, but if you stick with it, it's absolutely worth it. I've noticed my skin is looking brighter, smoother, and overall healthier. My favorite feature has to be the cooling under eye pads. They feel incredible and genuinely help de puff my eyes, especially in the morning. It's such a nice bonus that makes the mask feel more like a self care ritual instead of just another skincare step. I also love how lightweight it is and how it covers the entire face. This was important to me when narrowing down my decision. So many of these masks leave parts of the face uncovered, but this one gives great full face coverage. If I had to mention one small drawback, it's that the cooling function is a little louder than I expected but only while it's running. That said, it only lasts a few minutes, and it doesn't bother me nearly enough to take away a star because the results and overall experience make up for it. Overall, I've been really impressed with this mask. If you're willing to be consistent, I think it's an excellent investment in your self care routine!

Review from influenster.com
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Jul 24, 2026
Reviewer name: AnnaR
5 out of 5 stars
5 out of 5 stars review

Best beauty splurge

I have used this mask 100+ times since purchase and I absolutely love it. It's super sturdy and seems to hold up well despite daily use. The set up was easy and the mask stays on no what what position I'm in whether lying down or standing/sitting. My skin texture and acne look better too.

Review from influenster.com
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Jul 23, 2026
Reviewer name: CharlotteV
4 out of 5 stars
4 out of 5 stars review

Comfortable and promising

I've been using the mask for three months now and really like it. I think it has improved my breakouts. I use both the skin clearing and anti aging routines most days; each one takes only a few minutes and my whole routine is less than 15 minutes daily. I only rarely use the undereye cooling function. Without the undereye cooling and the fan running, the device makes no sound and the battery lasts several weeks on one charge. The cooling function activated the fan, which makes some noise although I can still watch TV, and considerably lowers the battery life. The cooling is really nice on hot days though! It is a slight concern that the cooling pads stop the LED light from reaching the undereye area. I can't confidently say that the mask has significant anti-aging effects, though I am hopeful. I am in my late thirties and have only beginning wrinkles, so I got the mask to help slow the process. I am sure any results would be very subtle and require consistent use over time.

Review from influenster.com
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Jan 18, 2026
Reviewer name: Kimberly
3 out of 5 stars
3 out of 5 stars review

Do not get is advertised!

January sales add shows it comes with 20.00 Sam’s cash and also comes with docking charging station but no docking station called customer service no help at all!!

Helpful?0RVG4M1Q7LA618238411755
reply from SharkNinja Product Expert

Hello Kimberly, thank you for sharing your feedback. We’re very sorry to hear about the confusion regarding the January sale promotion and the missing docking/charging station. That’s definitely not the experience we want you to have. Since you didn’t receive the support you needed when contacting customer service, we’d love the opportunity to make this right. Please reach out with your order details so we can look into the promotion and ensure you receive everything that was promised. Feel free to contact us at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind regards, Shark Beauty