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Customer reviews for Shark CryoGlow Under-Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask for
Shark CryoGlow Under-Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask
4.5 out of 5 stars
stars
232 ratings220 reviews
  1. 5 stars74% (172)
  2. 4 stars12% (28)
  3. 3 stars6% (15)
  4. 2 stars5% (11)
  5. 1 star3% (6)

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Showing 1-10 of 220 reviews
Jun 7, 2026
Reviewer name: Lori
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

splurge on this!

so far its a great mask. love the eye cooling feature

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Aug 5, 2026
Reviewer name: Kasey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Shark CryoGlow

Love the spa like treatments that you can do at your convenience in your own home. And the “chill pads” for your eyes are fabulous. You can do 2 anti-aging treatments in 10 minutes. Perfect!

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Sep 25, 2026
Reviewer name: Kriz10
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Clearer skin

I have only been using the mask for 2 weeks and can already see a reduction in the redness and number of new pimples.

Review from sharkninja.com
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Sep 12, 2026
Reviewer name: LouisaC
5 out of 5 stars
5 out of 5 stars review

Great tool for fighting aging

This mask is making a difference to the appearance of fine lines and wrinkles on my face. I have been using the better aging setting. I like how it tells you how many sessions have been completed, it helps to keep up with using it daily. The blemish control setting is not good for my skin and brings me out in rashes sometimes. The eye cooling feature that's built in is great for helping with puffy eyes however I can only tolerate it on the first setting. Anything higher and I get freeze burns under my eyes. Overall it's a great tool in fighting aging and feels like a treat for the 6 minutes I wear it daily.

Review from influenster.com
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Sep 29, 2026
Reviewer name: MayaJ
5 out of 5 stars
5 out of 5 stars review

Portable and easy to do other tasks

[This review was collected as part of a promotion.] I actually really liked this product. It was easy to use and get tasks done bc the remote clips to clothes. It has a variety of settings that make it multi use. I've used it when I'm tired for my eyes and for a few weeks for acne flares. I would recommend for anyone interested in red light therapy.

Review from sharkninja.com
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Sep 29, 2026
Reviewer name: TerriR
5 out of 5 stars
5 out of 5 stars review

Bouncy and glowy skin in just a few sessions

Great mask with under eye cooling to reduce inflammation and puffiness under the eyes and improves skin healing and collagen production. Used this multiple times and can already see a difference in the bounciness in my skin and a noticeable glow. Really great product with so many fantastic benefits and a great addition to any skincare routines without requiring chemical products. Highly recommend.

Review from influenster.com
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Sep 22, 2026
Reviewer name: ChelseaC
5 out of 5 stars
5 out of 5 stars review

Worth every penny

Red light therapy has changed my skin for the better. I love how easy this mask is to use as well. I have used mine 4-5 times a week for the last year and have noticed a huge improvement in my face texture. Would recommend to anyone looking to get in to red light therapy.

Review from influenster.com
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Aug 20, 2026
Reviewer name: haffleP
5 out of 5 stars
5 out of 5 stars review

6 months later, i'd buy it all over again

i bought the shark cryoglow in february after seeing how much my skin benefited from professional red light treatments. i stated using it daily and now consistently use it about 3x a week. after 6 months, ive noticed more controlled breakouts, smoother texture, a consistent glow and less under eye puffiness. the cooking feature is a standout, it visibly helps my under eyes and gives me and instantly refreshed and awake feeling. the light isn't as intense as medical spa grade ones but the design of the mask still does a great job blocking the light around the eye holes. it's comfortable enough for a full treatment and I would say the battery life last me about six full treatments which in my personal opinion is phenomenal because that's two full days worth of treatments for me and my mask stays on my nightstand so charging it is not any issue for me and it charges pretty fast too. cleaning it all is also pretty easy and I would say it's still quiet enough where I use it next to my sleeping baby and there's no issue for me. it is very relaxing and sometimes I will accidentally fall asleep with it on while laying down and it does leave some pressure marks that go away after a few minutes. my biggest complaint though? I wish it extended down the neck man. this isn't botox mask and results require some sort of consistency, but after six months of use, if mine broke tomorrow, you best bet I would go purchase another one.

Review from influenster.com
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Jan 18, 2026
Reviewer name: Kimberly
3 out of 5 stars
3 out of 5 stars review

Do not get is advertised!

January sales add shows it comes with 20.00 Sam’s cash and also comes with docking charging station but no docking station called customer service no help at all!!

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reply from SharkNinja Product Expert

Hello Kimberly, thank you for sharing your feedback. We’re very sorry to hear about the confusion regarding the January sale promotion and the missing docking/charging station. That’s definitely not the experience we want you to have. Since you didn’t receive the support you needed when contacting customer service, we’d love the opportunity to make this right. Please reach out with your order details so we can look into the promotion and ensure you receive everything that was promised. Feel free to contact us at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind regards, Shark Beauty

Oct 1, 2026
Reviewer name: LilyW
3 out of 5 stars
3 out of 5 stars review

Too heavy and not good for people with sun spots

I love trying out new products, especially at home beauty tools. This is sufficient to help with my scars but somehow made my hyperpigmentations like sun spots more prominent and darker which was a deal breaker for me. The mask was pretty heavy for that 8 minutes wait, which caused dents on my cheeks. The charging stand made it easy for me to plug in the remote and put the mask onto stand. There's also an extra storage pouch for you to put in the mask but it's alittle too flimsy because the remote would hit against the mask which caused some scratch marks on the mask. I think I used about 3 times before I have to recharge the remote. All in all, I think it helps with acne inflammations but bad for hyperpigmentation.

Review from influenster.com
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