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Customer reviews for Shark CryoGlow Under-Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask for
Shark CryoGlow Under-Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask
4.5 out of 5 stars
stars
212 ratings202 reviews
  1. 5 stars75% (158)
  2. 4 stars12% (26)
  3. 3 stars7% (14)
  4. 2 stars5% (10)
  5. 1 star2% (4)

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Showing 11-20 of 202 reviews
May 31, 2026
MinaK
5 out of 5 stars review

So worth it!

I am completely obsessed with Shark's CryoGlow LED Face Mask.It has upgraded my skincare routine. I started out very skeptical of how good it may actually be. After using it regularly for several weeks, my skin looks radiant, firmer, and more even. I love that my under-eye bags look like I've been getting 8 hours of Sleep every night. What I love about Shark's CryoGlow Face Mask: - Lightweight and comfortable - FDA cleared - Fast sessions (4-8 minutes!) fits within my busy schedule - Remote control allows for seamless mode-switching with just a few clicks - Uses cryo technology to reduce puffiness and feel amazing against skin What I've experienced so far: - Brighter and more radiant skin - Fewer visible fine lines after a few weeks - Calmed down breakouts and reduced redness - Depuffed And revitalized area under my eyes - Increased in skin's collagen If you are looking for a LED mask that is powerful and will deliver amazing results, then Shark's CryoGlow LED Face Mask is for you!

Review from influenster.com
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May 31, 2026
OliviaM
4 out of 5 stars review

I've been using the Shark CryoGlow for 9 months and it has become a non-negotiable part of my routine.

I use this mask 3-5 times a week and the results genuinely surprised me. I bought it primarily for anti-aging and brightness, but the bonus has been how much clearer my skin is - I'm far less prone to breakouts than before. The biggest win for me has been my sun spots, which have drastically faded. My overall skin tone is noticeably brighter and more even. The mask itself is really well designed. The fit is comfortable and secure, it's incredibly easy to use, and the under eye cooling is a feature I didn't know o needed - it feels like a mini spa treatment every time. The remote control makes switching modes effortless. My only two cons: the under-eye cooling loses some of its effectiveness when you use the added eye pads, which is a bit of a trade off. And unlike some competitors, this mask isn't flexible enough to use on your neck and chest - I would love to see that in a future version. Overall, this is one of the best skincare investments I've made. If you're on the fence, the 9-month consistency I've maintained says everything.

Review from influenster.com
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Jun 10, 2026
KarenO
5 out of 5 stars review

An easy to use light therapy mask

This mask has been pretty interesting to use over the past 30 days. It's a bit bulky and large but the straps on the sides and top of head help so it doesn't feel so heavy. I will say, if you sit in certain positions with it on the mask does kind of tug down on your face so I would say the best thing is to stay still while you have it on. You can definitely move around with it but I personally don't like to. It super easy to use and it's become an easy part of my nighttime routine. The cooling eye pads are really nice and being able to choose the level of cooling is definitely appreciated. I will say, the battery is pretty good for the amount of power the lights must use. I have to charge mine every 4-5 uses. I am currently doing the acne routine as I've been suffering from some pretty bad hormonal breakouts. After this I'll be moving over to the anti aging one. I can't claim that my breakouts have gotten much better but my skin itself hasn't been negatively affected and it does appear a bit more glowy. Definitely put a thick moisturizer on after this if you suffer from dryer skin. Otherwise, easy to use and if you're willing to invest I think it could be helpful to someone suffering from more breakouts.

Review from influenster.com
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Jun 12, 2026
Worthy
5 out of 5 stars review

Results

Is it bulky, yes, however I will say this i have both the omnilux and Shark. I used the shark for a month, and I've been using the omnilux for 2 wks so far Ive noticed my results with the shark were apparent on day 5. I rate the shark a full solid 10, rhe Omnilux not so much.

Review from sharkninja.com
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Jun 23, 2026
DianaS
5 out of 5 stars review

Good led mask

This led mask is very well made. It is lightweight and is easy to wear on the go since it is not plug in. I used it for a month now and I already see results. My redness is less visible. I recommend this mask!

Review from influenster.com
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Apr 25, 2026
Kevins mom
2 out of 5 stars review

Would not buy or recommend

The positives: the cooling pads feel really nice. I like that it came with a bag for storage. I really like that it only touches my face on the nose and is held up by the head straps. The negatives: 1) the fan is SO loud - the other reviews don’t talk about this enough 2) it’s heavy and for that reason it outweighs the positive of not actually sitting on your face. 3) the battery life sucks. I can probably get 5 uses then have to charge it. 4) my absolute biggest gripe is that the ref light setting is for 6 minutes max. Sometimes I’ll use it 2x in a row so I can get 12 min total but again it drains the battery faster.

Review from sharkninja.com
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reply from SharkNinja

Hi there, Thank you for taking the time to leave a review. We’re glad to hear you’ve enjoyed the cooling pads, the storage bag, and the fit, it’s great to know those design elements have worked well for you. That said, we’re really sorry to hear about the frustrations you’ve experienced with the noise level, weight, battery life, and the limited duration of the red light setting. We completely understand how these factors can impact the overall experience, especially when you’re trying to get the most out of each session. Your feedback is very helpful, and we appreciate you being so open about what hasn’t worked as expected. We’ve shared your comments with our product development team, as insights like yours are incredibly valuable in helping us improve future designs. We'd also like you to visit our support page via the link below, where you’ll find step-by-step guidance to troubleshoot. Our team is here to support. https://support.sharkninja.com/article/FW300-Series-Shark-CryoGlow-LED-Face-Mask-Troubleshooting-Guide?redirect=false Kind regards, Shark Beauty

Mar 26, 2026
WanderWoman
4 out of 5 stars review

Great mask!

Great item, however we returned the one as got at Sam's after discovering it didn't come with the charging stand as pictured. Ended up buying directly from Shark and got one with the stand and after a discount code, got it for cheaper with a stand than as had paid at Sam's for one without the stand.

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Apr 30, 2026
anonymous
1 out of 5 stars review

Not For Me

I am returning this after 6 days of trying it. While I think the light therapy is working well, the cryo portion of this model is a problem for me. The cryo pads are downright painful -- even with the cold setting turned OFF! So after a few days of feeling like the lowest coldness setting was too much, I went a few days with the setting off completely. So I figure, why get a model with a cryo feature if I'm never going to use that feature? Now I've gone a few days using it without the coldness turned on, but I'm realizing its the entire cryo pad portion of the mask that is the problem. It is painful to have on my face. It feels like an elephant is standing on my sinuses and delicate under eye area, whether I'm sitting upright or laying down. I even tried running the lights cycle while holding the mask just off my face with my hands, but this is where I'm ready to give up and return the entire thing. Something that costs this much money shouldn't require me to alter how i have to use it. This design is just NOT IT. It is too heavy, too bulky, the cryo pads cover half my cheeks and HURT, and even the lowest coldness setting is painful on my face and skin. Also, the cryo pads covering so much of my cheeks means that entire area is NOT getting the lights, which defeats the purpose of a light mask entirely. I'll go out and get a different brand from somewhere else.

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reply from SharkNinja Product Expert

Hi there,<br /><br />Thank you for your feedback. We’re truly disappointed to hear about your experience with the CryoGlow, especially the discomfort you described while using the cryo pads. This isn’t our usual standard, we understand how upsetting and frustrating this must have been, and we appreciate you taking the time to share such detailed feedback. If you still have the unit, we’d really like the opportunity to help and review this further with you. Please contact our Shark Beauty customer support team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, so we can provide additional support and discuss next steps.<br /><br />Kind Regards,<br />Shark Beauty

Apr 26, 2026
LizA
5 out of 5 stars review

Shark Cyro Glow LED mask

You don't need to go to an spa to help out your skin, when you have this magical mask, with three LED lights, to help with skin texture, acne, and skin routine maintenance. It's pretty easy to wear, few minutes a day and you get instant glow. It's recargable and comes with eye cooling pads.

Review from influenster.com
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May 11, 2026
KristenL
5 out of 5 stars review

Easy to use

Been using this mask for a week and loving it so far. It fits comfortably and is easy to adjust. The remote and controls are extremely user friendly, and so far the charge has lasted for an entire week's worth of use! I love the combo of red and blue light for both aging treatments as well as skin clearing.

Review from influenster.com
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