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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars223 ratings223 reviews
  1. 5 stars56% (124)
  2. 4 stars23% (51)
  3. 3 stars8% (18)
  4. 2 stars4% (9)
  5. 1 star9% (21)

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Showing 71-80 of 223 reviews
Jun 2, 2026
Senior Lady
1 out of 5 stars review

Big Disappointment

Not had it 10 days and getting error codes pertaining to ice maker on ThinQ app. On the phone 6 hours in 2 days with LG. Had to trouble shoot and was advised someone would call me -no one did. Considering not buying LG anymore.

Review from lg.com/ca
Helpful?1GTZKAOMGB6718212660376
reply from LG CareQ

Thank you for taking the time to share your experience with your LRFS28XBD. We’re very sorry to hear about the challenges you’ve been facing, especially so soon after purchase and after the time invested in trying to get assistance. We can certainly understand how upsetting this situation must be, particularly when expectations for reliability and support were not met. We truly appreciate you bringing this to our attention. While it’s good to know you made multiple attempts to seek support, we also regret the frustration caused by the lack of follow-up. Feedback like yours is important and helps us identify where we need to strengthen both our product experience and service process. Your case will be noted and shared internally for further review. We genuinely appreciate you taking the time to highlight your experience, as it helps us improve moving forward. Please contact our LG Care team at 1-888-542-2623 or via email/chat at https://www.lg.com/ca_en/support/contact-us/ for further assistance, and kindly reference CNN260603825256 when reaching out

Oct 5, 2023
LG no discount
5 out of 5 stars review

Verified Purchase

No fingerprints love it

[This review was collected as part of a promotion.] Love the product, except for the shells don’t retract should’ve saved. The old ones from the old federator service was outstanding put it together put it in no issues very knowledgeable sharp.

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
Jan 14, 2024
Bk509
5 out of 5 stars review

Verified Purchase

Great service and communication

[This review was collected as part of a promotion.] Fantastic service. Great communication. We received emails or texts consistently about parts and service dates. The technician was excellent

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
Aug 26, 2023
JohnEmo
5 out of 5 stars review

Verified Purchase

Love it!!

[This review was collected as part of a promotion.] I bought this refrigerator over a week ago and it's so spacious my garage refrigerator looks empty

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
Dec 17, 2023
Earl27
5 out of 5 stars review

Verified Purchase

New LG refrigerator

I bought the refrigerator about a month ago and I’m enjoying the features. The only area I don’t like is the bottom tray because it can only be accessed by opening both French doors at the same time.

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
May 28, 2024
Carole81
5 out of 5 stars review

Verified Purchase

Always great products

Redoing my kitchen so all new appliances. Purchased same models as previously owned. Am very happy with the performance of range, dishwasher, microwave and refrigerator

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
Apr 20, 2024
Tommyboy21
4 out of 5 stars review

Verified Purchase

Nice fridge

[This review was collected as part of a promotion.] Bough almost 8 months ago, as first I was not impressed but the flexibility of the shelving and the freezer layout has changed my mind.

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
Feb 13, 2024
sh2024
5 out of 5 stars review

Verified Purchase

Large, easy access freezer!

[This review was collected as part of a promotion.] I have had my new refrigerator for almost 2 months. I'm very pleased with the overall quality and performance of this product. I love the roomy and easy access freezer.

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
Jun 18, 2023
Johnnie Lee
5 out of 5 stars review

Verified Purchase

Our Third LG Refrigerator

This is our third LG fridge. We have moved several times, and the house buyers always write in the contract that they want the Fridge to stay! The Ice Maker built into the door taking up less room is a great feature.

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
reply from Social/LG

We appreciate you for being a continuous part of the LG Family, and feedback from you is icing on the cake! We value your opinions in order to continue to provide innovative technology and services that makes every day a bit more convenient for you. Should you need us for any future issues or concerns, reach out to us via Facebook or Twitter by private or direct message using the handle @LGUSSupport. We are here for you! ~Rita

Aug 29, 2023
GB17
5 out of 5 stars review

Verified Purchase

nice storage

[This review was collected as part of a promotion.] We have been using the fridge for a few weeks. We like the ice maker on the door gives us more shelf room.

Review from lg.com
Helpful?1GTZKAOMGB6718212660376