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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
237 ratings237 reviews
  1. 5 stars53% (125)
  2. 4 stars23% (55)
  3. 3 stars9% (22)
  4. 2 stars5% (12)
  5. 1 star10% (23)

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Showing 51-60 of 237 reviews
Jun 27, 2023
Reviewer name: Jackie 76
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very happy

[This review was collected as part of a promotion.] This fridge is everything I hoped it would be. Very easy to organize because of all the in the door storage. My previous fridge was a side by side which had a lot of unusable space, and things fell out all the time. The freezer drawer on this fridge is big enough for a large turkey which I couldn’t do with my side by side.

Review from lg.com
Helpful?5FOD6908DOCI18212660376
Nov 13, 2023
Reviewer name: Oomm
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Water taste odd

I replaced an LG refrigerator that was a great product, we had for 18 years. This model had several issues: 1) Doors do not close by itself. Unless manually pushed to close, doors swing open. 2) MAJOR ISSUE: Water dispensed taste like plastic/chemicals. I ensured we used PEX waterline and my plumbing do not have any issues. I believe water that stays in some container in refrigerator picks up something from the materials used is my suspicion. 3) Model also do not dispense ice in freezer. (I didn't know this till refrigerator was delivered)

Review from lg.com
Helpful?5FOD6908DOCI18212660376
reply from Customer Care

Hi there. We appreciate you taking the time to post your review and would like to look into the issues that you've mentioned. First, please flush the system by pressing and releasing the dispenser pad at intervals of 30 seconds on and 60 seconds off until you dispense 2.5 gallons of water. This should take about 5 minutes. Should you still have this issue after performing this step, the issue may be due to a filter that needs replacement. When was the last time you replaced the water filter? A bad water taste can be an indication that the water filter needs to be replaced. If the water filter has not been replaced in the past 4 months, water or ice may develop an unpleasant taste or odor. Please note that once the filter is replaced, be sure to dispense 2.5 gallons of water and discard the first 2 bins of ice. Should you have taken these steps and still be experiencing this issue, please reach out to our team by sending us a private message on our social media platforms. Please include your phone number and refrigerator information (model and serial numbers) in your PM so that we can be ready to assist! Our handle is @LGUSSupport. It would be our pleasure to assist with this issue as well as the door issue you've mentioned. We look forward to helping resolve them! ^Chris

Aug 8, 2023
Reviewer name: JimPatty
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice Fridge If It Lasts

I have to say that I do like this fridge, but we only purchased it because the LG side-by-side that we purchased less than 5 years ago died. (Model LSXS26366S). Needless to say we aren't too happy. This is your last shot LG. We had to have the ice maker replaced in the side-by-side less than a year after we purchased it. So far this fridge is working fine. Only time will tell. We feel a refrigerator should last longer than 4 years. Don't you???

Review from lg.com
Helpful?5FOD6908DOCI18212660376
reply from Customer Care

Hi, Patty! We're happy to hear that you're enjoying your replacement refrigerator, and we're here to assure you that our goal is to provide appliances that stand the test of time! If anything ever does go wrong with your new unit, please be sure to reach out with the link below, and it'll be our pleasure to help. http://spr.ly/6425PgdxN ^Ian

Mar 20, 2024
Reviewer name: BocchieriJ
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice room on the inside

We just bought the fridge about a month ago, so far all working as it should. Nice looking, love how big it is on the inside. Only thing hung would be nice is to have a light on the outside when filling up with water and ice so you can see what buttons your pressing.

Review from lg.com
Helpful?5FOD6908DOCI18212660376
Mar 10, 2024
Reviewer name: LA S
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Decent refrigerator so far (2 weeks)

I purchased the refrigerator (LRFS28XBS) a couple of weeks ago. Decent basic frig. Keeping everything cold. Fairly quiet. Petty annoyances - right crisper requires both frig doors to be opened, left crisper you can open with just one frig door open. The cubed ice dispenser has already clogged. There is periodic light frost covering the shelves in the freezer section. The door with the ice mechanism is heavy. If you keep glass jars on that side and release the door it slams and makes a racket. If you keep butter etc on that door, it is fine.

Review from lg.com
Helpful?5FOD6908DOCI18212660376
Oct 1, 2023
Reviewer name: Inspector 12
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great refrigerator, lots of space

We've had the refrigerator for a few weeks and are very pleased with it. The only thing we would have done different with this purchase is buy one without a door ice maker if we could have. We are the exception in that we do not use the ice makers in our refrigerators as we have an older house and it is not convenient to connect water to the refrigerator.

Review from lg.com
Helpful?5FOD6908DOCI18212660376
May 12, 2024
Reviewer name: Kim W72
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this fridge

Love the product! Ice maker and water function are great and the spare ice storage in the freezer compliments the smaller ice maker tray. Lots of storage inside and freezer is very roomy. The app is a nice touch for monitoring water filter status.

Review from lg.com
Helpful?5FOD6908DOCI18212660376
Feb 6, 2026
Reviewer name: COURTNEY
5 out of 5 stars
5 out of 5 stars review

Best refrigerator EVER

We've had this refrigerator for 2 years and we LOVE it! 🙌 It holds so much—I'm always shocked at how much fits. That top right section alone has an entire case of Sam's Club butter, Kerrygold, and chicken stock. 😅 We had a much “nicer” (aka more expensive) fridge in our old house, and honestly… this one blows it away. And it was about 1/3 the price! Highly recommend. Definitely get this one!

Helpful?5FOD6908DOCI18212660376
Dec 30, 2025
Reviewer name: Harold S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Refrigerator ever

To top of the product, the service is bar none. Would highly recommend

Review from lg.com/ca
Helpful?5FOD6908DOCI18212660376
reply from LG CareQ

Thank you for your kind feedback! We’re thrilled to hear you’re happy with both your LG LRFS28XBS and our service. We truly appreciate your recommendation!

Jan 22, 2026
Reviewer name: Kat W
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent choice - very happy with purchase.

This fridge has been excellent so far and quite spacious inside.

Review from lg.com/ca
Helpful?5FOD6908DOCI18212660376
reply from LG CareQ

Happy to hear you’re enjoying your fridge and its spacious design—thanks for sharing! Should you ever need help, please call 1-888-542-2623