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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
237 ratings237 reviews
  1. 5 stars53% (125)
  2. 4 stars23% (55)
  3. 3 stars9% (22)
  4. 2 stars5% (12)
  5. 1 star10% (23)

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Showing 41-50 of 237 reviews
Jun 3, 2023
Reviewer name: Bob L MI
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Self Diagnostics

Like the ThinQ self diagnostic feature. Checked it yesterday and was informed of ice preventing the making of cubes. I don't use much ice and what was in the container had lumped together enough to stop it from making ice. Just emptied the container and was OK to go. This will probably be a regular routine for me. I just need to use ice on a regular basis. (More afternoon drinks?)

Review from lg.com
Helpful?5FOD6908DOCI18212660376
Oct 27, 2023
Reviewer name: Texasnexus
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good refrigerator and great customer service

In quite happy with the LG refrigerator we bought a few months ago. I bigger than other refrigerator I owned, yet doesn't take up too much space. When I had an issue on the refrigerator, the LG customer service was able to fix the issue within a hour.

Review from lg.com
Helpful?5FOD6908DOCI18212660376
Jun 9, 2023
Reviewer name: HinesV
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great fridge with lots of space

The fridge has been great and really increases the space we have now. The ice maker is a bit small in terms of how much ice it can store at a time but if has not been an issue yet. The fridge also looks very nice but the metal covering the front scratches pretty easily and tends to show dirt and messy hands pretty easily. We already had the door scratched due to fridge magnets and have not figured out a good way to repair it yet (but still hoping to find a solution). Overall I really like the fridge and would recommend getting one with a few caveats.

Review from lg.com
Helpful?5FOD6908DOCI18212660376
Feb 22, 2024
Reviewer name: rednfune
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great first LG product

[This review was collected as part of a promotion.] Bought this a little over a month ago. My first LG product, and I'm pretty satisfied. Kind of wish the tray below the crispers was split in two, though. There's times I 'd just like to grab something from there, but then have to open both doors.

Review from lg.com
Helpful?5FOD6908DOCI18212660376
reply from LG Digital Care Team

Hi there, we understand and appreciate you sharing your experience with your LG LRFS28XBS French Door Refrigerator. It’s great hearing that your first LG product has been a positive one so far. The spacious layout and convenient storage are designed to make everyday use easier, and your feedback reflects that well. We also appreciate your note about the full‑width drawer—insights like yours help us understand how customers use their appliances day‑to‑day. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Mar 10, 2024
Reviewer name: LA S
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Decent refrigerator so far (2 weeks)

I purchased the refrigerator (LRFS28XBS) a couple of weeks ago. Decent basic frig. Keeping everything cold. Fairly quiet. Petty annoyances - right crisper requires both frig doors to be opened, left crisper you can open with just one frig door open. The cubed ice dispenser has already clogged. There is periodic light frost covering the shelves in the freezer section. The door with the ice mechanism is heavy. If you keep glass jars on that side and release the door it slams and makes a racket. If you keep butter etc on that door, it is fine.

Review from lg.com
Helpful?5FOD6908DOCI18212660376
Dec 24, 2023
Reviewer name: Kathmon
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Love it

[This review was collected as part of a promotion.] I have had it for about 2 months it’s great. Beautiful, spacious, I love the display. Water and is maker perfect. The only thing it we have an open concern house and it makes these grinding noises throughout the day at time. I am not sure if it is normal

Review from lg.com
Helpful?5FOD6908DOCI18212660376
Dec 5, 2023
Reviewer name: Kathy Pa
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

LG Refrigetator

Love the new refrigerator but the ice maker in the door could be better. If you don't use the ice regularly the ice will freeze and stick and you will have a hard time getting the box out of the refrigerator to empty it. You have to dispense some in a glass to loosen it before you can take and empty the ice ou.

Review from lg.com
Helpful?5FOD6908DOCI18212660376
Jul 27, 2023
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great features / Undrinkable water

[This review was collected as part of a promotion.] I purchased the refrigerator on July 4th and am very please with the size and features of it. However the one thing that I am completely dissatisfied with is the water. I installed the water filter that came with the refrigerator and the water is undrinkable. I've been flushing it for about a month and still taste and smells nasty. I plan on buying a new filter to see if that helps.

Review from lg.com
Helpful?5FOD6908DOCI18212660376
Sep 1, 2023
Reviewer name: FJB2020
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

No up to expecations

Not what we expected from a brand new fridge that the Appliance store raved about. We were under the impression when we purchased the fridge that there was a ice maker in the freezer. There is not. The ice machine on the door has had issues (which we are having fixed) since the first day. Inside of the fridge is nice and spacious, but the crisper draw feels a little cheap

Review from lg.com
Helpful?5FOD6908DOCI18212660376
reply from Customer Care

Hey there. We appreciate your time in leaving us a review regarding your refrigerator. A refrigerator is an essential part of your every life, and we want to ensure that we preserve that asset to have you living your life to the fullest! Sadly, this doesn't sound to be the case, and we'd be more than happy to investigate as to why. Please send us a private message through our social media platforms such as Facebook or Twitter using @LGUSSupport, and provide your serial number and contact details. Thank you. ^Anthony

Nov 24, 2023
Reviewer name: KATHMON
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Love it, but LG

I have had this for about a month. It is beautiful. Lots of room. Love the display on the door. My problems are it makes a slight grounding noise periodically and I have tried many times to connect it to my Wi-Fi and it says not able to join. Don’t know what to do.

Review from lg.com
Helpful?5FOD6908DOCI18212660376