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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars222 ratings222 reviews
  1. 5 stars56% (124)
  2. 4 stars23% (51)
  3. 3 stars8% (18)
  4. 2 stars4% (9)
  5. 1 star9% (20)

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Showing 21-30 of 222 reviews
Sep 1, 2023
FJB2020
2 out of 5 stars review

Verified Purchase

No up to expecations

Not what we expected from a brand new fridge that the Appliance store raved about. We were under the impression when we purchased the fridge that there was a ice maker in the freezer. There is not. The ice machine on the door has had issues (which we are having fixed) since the first day. Inside of the fridge is nice and spacious, but the crisper draw feels a little cheap

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
reply from Customer Care

Hey there. We appreciate your time in leaving us a review regarding your refrigerator. A refrigerator is an essential part of your every life, and we want to ensure that we preserve that asset to have you living your life to the fullest! Sadly, this doesn't sound to be the case, and we'd be more than happy to investigate as to why. Please send us a private message through our social media platforms such as Facebook or Twitter using @LGUSSupport, and provide your serial number and contact details. Thank you. ^Anthony

Nov 12, 2023
carolgood4u
5 out of 5 stars review

Verified Purchase

Very Roomy Fridge

[This review was collected as part of a promotion.] This is a great, big refrigerator. After several bad experiences with other refrigerators that we returned, this one is quite good. We thought we had a problem with the water/ice dispenser, but realize that the glass has to be held firmly under the ice dispenser. Now, we are happy!

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
Oct 4, 2023
Painless1
5 out of 5 stars review

Verified Purchase

Refrigerator Heaven

We love this refrigerator! It’s so quiet we don’t even know it is on. It’s well designed with the ice maker in the door, which leaves much more interior room. The stainless steel finish is quite adept at not revealing a lot of finger/hand prints. The interior is also well lit.

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
Dec 24, 2023
Kathmon
4 out of 5 stars review

Verified Purchase

Love it

[This review was collected as part of a promotion.] I have had it for about 2 months it’s great. Beautiful, spacious, I love the display. Water and is maker perfect. The only thing it we have an open concern house and it makes these grinding noises throughout the day at time. I am not sure if it is normal

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
Oct 14, 2023
Mjsco
4 out of 5 stars review

Verified Purchase

Very roomy

I’m enjoying my new refrigerator/freezer. There is plenty of room for storage in the refrigerator as well as in the freezer. However, I would have liked the ice and water dispensers to be able to dispense even when the right side refrigerator door is open. Also, the opening for the dispenser needs to be about 2-3 inches taller to accommodate the drink bottles we use frequently. The finish is indeed fingerprint proof which is a great feature.

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
Jan 23, 2024
TimB10
5 out of 5 stars review

Verified Purchase

Great Product!

I love this product. My old refrigerator/freezer was over 30 years old. I can't believe all of the new features this product has over my old one. I found the bottom freezer to be more than enough space for all of our frozen products. I like that the ice maker makes a smaller ice cube than my older unit. The shelves in the refrigerator are set just at the right height for the different size products we buy, and they are able to be moved around to different heights if necessary. There is plenty of space on the shelves of each of the doors. I like the feature of being able to see at what temperature the refrigerator and freezer are set at. I also like that if the door is not completely shut you receive a musical tone that gets your attention. This product takes up about the same amount of floor space as my old unit but the refrigerator and freezer has more inside space for my grocery needs. This is a great product!

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
Dec 5, 2023
Kathy Pa
4 out of 5 stars review

Verified Purchase

LG Refrigetator

Love the new refrigerator but the ice maker in the door could be better. If you don't use the ice regularly the ice will freeze and stick and you will have a hard time getting the box out of the refrigerator to empty it. You have to dispense some in a glass to loosen it before you can take and empty the ice ou.

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
Mar 10, 2024
LA S
4 out of 5 stars review

Verified Purchase

Decent refrigerator so far (2 weeks)

I purchased the refrigerator (LRFS28XBS) a couple of weeks ago. Decent basic frig. Keeping everything cold. Fairly quiet. Petty annoyances - right crisper requires both frig doors to be opened, left crisper you can open with just one frig door open. The cubed ice dispenser has already clogged. There is periodic light frost covering the shelves in the freezer section. The door with the ice mechanism is heavy. If you keep glass jars on that side and release the door it slams and makes a racket. If you keep butter etc on that door, it is fine.

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
Jun 9, 2023
HinesV
4 out of 5 stars review

Verified Purchase

Great fridge with lots of space

The fridge has been great and really increases the space we have now. The ice maker is a bit small in terms of how much ice it can store at a time but if has not been an issue yet. The fridge also looks very nice but the metal covering the front scratches pretty easily and tends to show dirt and messy hands pretty easily. We already had the door scratched due to fridge magnets and have not figured out a good way to repair it yet (but still hoping to find a solution). Overall I really like the fridge and would recommend getting one with a few caveats.

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
Mar 29, 2024
Jack J61
5 out of 5 stars review

Verified Purchase

Great features and performance!

[This review was collected as part of a promotion.] Having bought this refrigerator several weeks ago, it has exceeded my expectations. The door ice maker also has a unique feature called "Smart Ice Plus" that can be enabled through the LG ThinQ app. When enabled, it increases ice production. Having a family 6, this comes in very handy. Overall, this LG purchase has been a very positive experience.

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
reply from LG Digital Care Team

Hi Jack, thank you for sharing your experience with your 28 cu. ft. 3‑Door French Door Refrigerator LRFS28XBS. It’s great to hear it’s exceeded your expectations. The Smart Ice Plus feature is a real bonus for busy households, and we’re glad it’s keeping up with your family of six. We’re happy your LG experience has been such a positive one. If you need anything, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich