[This review was collected as part of a promotion.] 1) Water/Ice dispenser is poorly engineered as both water and ice are dispersed all over the aperture when filling a glass and clean-up is required after each usage 2) Drawers are constructed of low standard materials and pose a likely risk of damage or functionality

[This review was collected as part of a promotion.] I love my new refrigerator, however, it was a lot of extra trouble getting it up and running and cost us extra dollars. Once it was set up, the store gave us a generous credit for our troubles, which was nice. The LG fridge is everything I wanted, the only problem being that the upper door does not shut automatically, we have to make sure we push it closed.

[This review was collected as part of a promotion.] This model--LRFS28XBS--was delivered in December. I am delighted with most features, except the screeching alarm open alarm. I have worked in the music business for 60 years, and my ears are sensitive to this kind of intrusive noise. I also am a test cook and spend time cleaning out and rearranging my fridge, all the while with that annoying alarm screeching in my ears. I find it highly distressing and intrusive. Surely there is some way to turn it off. The thought that I paid to be tormented with this unwelcome racket adds to the annoyance. A totally useless and unwanted feature. I would welcome any guidance for turning this alarm off.

I purchased this refigerator not even 18 months ago. While I like the fridge itself, I'm getting an error message that the freezer fan isn't operating properly. I've done the basic trouble shooting of unplugging it for a few minutes to reboot and reset the error. The error comes back. I also tried thawing the freezer and fridge for 3 days in the event that ice buildup was causing the issue. That didn't work either. So my best guess is the fan motor is no longer working, which is ridiculous for a fridge that isn't even 18 months old. Very disappointing. Other than that, it was exactly what I needed as someone who lives alone. Not too fancy or complicated.

[This review was collected as part of a promotion.] One STAR due to deign flaw. I wanted to replace the LG refrigerator that I bought 10 years ago which was a very high quality unit. I sought out the one that closely matched the appearance of that last model. Got it installed, and I discover this is a very cheap product. The worst part is the design flaw where the right side door requires extra force to get it to close. I'd say 3 to 5 lbs although I do not have a way to measure this. I am returning this refrigerator. I'm shocked LG would think anyone would be happy with this design. Were it not of ratios design, I'd have lived with the overall cheapness but this "flaw" kills the purchase for me. See the video. (WELL SO FAR I SEE NOW WAY TO ADD THE VIDEO UNLES IS WILL HAFE HTAT OPTION AFTER I HIT SUBMIT) The question is will I get another LG to go to a different brand. I now question LG given the low quality I see on this unit.

I'm comparing this model to the previous one I've owned (LFX31925ST). My previous model's compressor went out and the price to replace was almost as much as a new one so we had to upgrade - very disappointed in that given our previous model still looks in showroom condition. I'm disappointed to share that after comparing both models, LG has sacrificed functionality as a cost cutting measure. Being in the product development space for almost 15 years, function should never be sacrificed to achieve a set profit margin. There are other areas to leverage your scale to decrease material costs without the consumer being inconvenienced. Pros: -Very aesthetically pleasing. Looks great in the kitchen. Materials are better at resisting fingerprints. -Overall internal space very comparable to my previous 30.7 model -Continues to be priced well for the function you receive compared to the other models Cons: (comparing to my 10 year old LFX31925ST) -Noise a few decibels greater than previous model (enough to hear the difference in a quiet room - wont notice if tv's on or people talking. -Previous model had LED's on side walls of fridge which gave a grander presence and lighted up fridge better -Shelves have decreased in quality and function. Previous model had nice stainless steal accents on the front of the shelves and this model has basic white plastic. Previous top shelf has a feature to push back half the shelf (hide below )to allow for taller objects on second shelf. This model does not have it. You have the adjust/remove the whole shelf if you want to store taller bottles on the middle shelf. -Previous model had a closed cover top door shelf, this one is open requiring you to purchase additional storage bins for smaller items such as ketchup packets, sauces, or butter. -Previous model had door shelf separators that allowed for you to have larger bottles in the back and small water bottles in the front. This helped keep the refrigerator door objects from falling over and allowed for more bottled water storage. -Previous model's water dispenser was much quieter. This one is very loud when filling ice or dispensing water. -Previous model had a small storage slot on the inside of the freezer door that allowed for you to store small items such as ice cream, popsicles, etc. New model does not have that - not a huge loss, but a loss in functionality non-the-less. -Previous model had 3 drawers in the freezer - this one only has 2. Again, not a huge issue, but the previous model did allow for a bit more customization and functionality that was eliminated. -Previous model had 3 drawers in the refrigerator allowing for more customization, this one only has 2. Drawers feel a bit sloppy when using. Seems like there is a bit more play in the drawers than before. To summarize - A decent at best refrigerator that will support your daily needs for a single individual or a family. Plenty of storage for your needs, however quality has decreased over the years. Will look great in your kitchen, but only time will tell if the quality of the Linear Compressor will be sufficient to last you many years to come.

Overall liking the fridge so far. Considerations for consumers and opportunities for improvement for LG include: 1. Too much temperature variation throughout cavernous refrigerator section, confirmed using thermometers. Needs better distribution of cold air throughout 2. Cold air escapes fast - need to get in and get out. Discovered the need to set both refrigerator and freezer sections down as low they will go to maintain temperatures. 3. One of the refrigerator doors could use a more thoughtful storage compartment/space for small items. Prior fridge had a "junk drawer" in a door higher shelf that was perfect. 4. Ice compartment on the small size considering the overall size of this fridge. Also an annoying thing we have discovered is the right size of the ice storage compartment must get a little warmer, and the ice there tends melt a little then clump together and won't drop when distributing ice cubes from the external door. Requires going into the ice compartment door every few days if we think about it and break up the ice, which commonly causes us to scrape our hand knuckles on the tight space in the process.

[This review was collected as part of a promotion.] Fridge is working good so far, ice maker is not necessarily at super freezing temp since it's technically inside the door fridge. So it melts quickly when dispense in the water. I feel like the right door doesn't shut as tight even with the adjusted pegs. The temperature stays between 37-40 degrees even if you set it to the lowest 33 degree for the fridge. Freezer works pretty good at 0 degree already. Overall, not a bad fridge as of this writing.

[This review was collected as part of a promotion.] Bought this in Jan. 2024 and the freezer fan stopped working before the end of May 2024. Been out of service for 3 weeks now and still don't have a firm date on when it will be back up and running. Worked well and ran quietly until fan went out.

[This review was collected as part of a promotion.] We purchased our new LG refrigerator a month ago and no problems whatsoever. We love the Fingerprint Proof - Front door surfaces pristine even with 3 dogs. Love the storage space, the interior illumination, the quiet operation and overall style. The ice maker works perfectly and we love the cubes. The Wi-Fi connected effortlessly and the app is user friendly and helpful. The water/ice port is large and easily accommodates our largest containers. We would recommend the LG to anyone in the market for a new refrigerator.