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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars
228 ratings228 reviews
  1. 5 stars54% (124)
  2. 4 stars23% (52)
  3. 3 stars8% (19)
  4. 2 stars4% (10)
  5. 1 star10% (23)

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Showing 151-160 of 228 reviews
Nov 16, 2024
LQ147
4 out of 5 stars
4 out of 5 stars review

Well built/great value

Well built stylish appliance. Water and ice through the door is a nice feature and it works without dripping. Two small issues, one the doors close very firmly and causes the unit to slip backwards the other is that both doors have to be opened to access the cold cut/eggs draw.

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
Oct 13, 2024
Panteratime
4 out of 5 stars
4 out of 5 stars review

Awesome features! Beautiful and elegant

[This review was collected as part of a promotion.] I bought this 9/10/24. It is beautiful but the ice situation is not good for us. It is a very small container. So we upgraded to the dual ice maker and craft ice with the middle drawer that can be used as a fridge or freezer! We received the new fridge and we absolutely LOVE IT! The ice box is still the same size but the craft ice comes out in balls a they last super long! We are extremely happy with the upgraded refrigerator that also has a door in door!

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
Jul 21, 2025
Steph711
1 out of 5 stars
1 out of 5 stars review

Do NOT fall for the craft ice

This fridge has been nothing but problems. The craft ice maker broke 2x within the first 2 years. The standard ice maker broke once immediately after the 2 year warranty. Once replaced we then had to lower the water pressure to where it would take forever to get water. Lastly, the right door has never remained closed unless you push hard on it so not ideal when you have children. It has been extremely frustrating to experience all of these problems in the 3 yrs that we have owned it, especially at this price point. I would advise that you thoroughly conduct your research before making a big purchase like this.

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
reply from LG Digital Team

Hey Steph. Thank you for taking the time to share your experience with your LG fridge. We understand how important it is for your fridge to perform reliably, especially in a busy household. We want to look into your account and help resolve all this for you. Please private message us on social media @LGUSSupport with your contact details. We'll be waiting for your message so we can help you through this. ^David

Oct 8, 2023
RaySan
5 out of 5 stars
5 out of 5 stars review

Love our new LG refrigerator!!

[This review was collected as part of a promotion.] We purchased our new LG refrigerator a month ago and no problems whatsoever. We love the Fingerprint Proof - Front door surfaces pristine even with 3 dogs. Love the storage space, the interior illumination, the quiet operation and overall style. The ice maker works perfectly and we love the cubes. The Wi-Fi connected effortlessly and the app is user friendly and helpful. The water/ice port is large and easily accommodates our largest containers. We would recommend the LG to anyone in the market for a new refrigerator.

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
Sep 7, 2024
Mae64
5 out of 5 stars
5 out of 5 stars review

Beautiful Refrigerator!

I purchased but have not yet received this refrigerator. My previous LG refrigerator (LFX3195ST) had a folding shelf which was very convenient for tall bottles and 2L milk cartons. I will truly miss this option. I am wondering if it is possible to purchase a folding shelf for my new model LRFS28XBS. Any information, part# etc., you can provide would be very much appreciated.

Review from lg.com/ca
Helpful?1GTZKAOMGB6718212660376
reply from LG CareQ

Dear Customer, Thank you for sharing your feedback on the LG Fridge. We understand how important it is to have reliable appliances that function properly. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations.If there's anything else we can do to assist you, plesae reach out to us at 1-88-542-2623.

Sep 28, 2024
DnDK
5 out of 5 stars
5 out of 5 stars review

Cool And Reliable

[This review was collected as part of a promotion.] We've had this for 3 weeks and the French door style is very cool and spacious compared to our old side-by-by side. It too a little time to figure out the right temperatures, but the food is at the temperatures we like them now. The new ice maker is a nice feature and makes perfect size cubes reliably

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
reply from LG Digital Care Team

Hi there, thanks for sharing your experience. It’s great to hear that your LG 28 cu ft 3‑Door French Door Refrigerator model LRFS28XBD has been keeping things cool and reliable. The spacious French‑door design, steady temperatures, and dependable ice maker are exactly what we aim for, and it sounds like it’s been a smooth upgrade from your previous fridge. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Oct 6, 2023
Dustin l
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I love the fridge

This ridge has been amazing. I have used it for a month and everything good so far

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
Aug 3, 2023
dwc2018
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

I bought this refrigerator since my other refrigerator die.

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
reply from LG Social Media

Thank you for choosing LG and sharing your recent purchase of the LRFS28XBS 28 cu.ft 3 Door French Door refrigerator with us! We're thrilled to have you as a customer. If you have any questions or need assistance with your new refrigerator, please feel free to reach out to us privately on Facebook or Twitter by mentioning @LGUSSupport. Our team is here to help with any inquiries you may have. Enjoy your new appliance! ^Luisa

Jul 9, 2023
74Brian
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great fridge!

Purchased a few weeks ago. Great features and design.

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
Jun 10, 2023
Zebra32
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beautiful refridgerator! LG rocks!

Tons of room inside! It can accommodate any family size with ease!

Review from lg.com
Helpful?1GTZKAOMGB6718212660376
reply from LG Social.

Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. `Jai