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Customer reviews for Nexgrill Oakford 875 PRO Pellet Smoker Grill w/ Cover for
Nexgrill Oakford 875 PRO Pellet Smoker Grill w/ Cover
4.4 out of 5 stars
stars
244 ratings240 reviews
  1. 5 stars69% (169)
  2. 4 stars15% (37)
  3. 3 stars10% (24)
  4. 2 stars2% (6)
  5. 1 star3% (8)

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Showing 71-80 of 240 reviews
May 23, 2026
Joseph O
2 out of 5 stars review

Control dial unresponsive

Control dial is unresponsive, continuous beeping won't allow to select anything under settings button. This makes thing as simple as loading pellets difficult. Seriously thinking about sending it back.

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
reply from Product Support

We are so sorry the control dial is unresponsive and the continuous beeping is making even basic tasks like loading pellets impossible. That is an incredibly frustrating experience and we sincerely apologize. Please give us a call at 1-800-913-8999 before you send it back and we will get the right replacement parts on their way to you right away. We genuinely want to make this right for you!

May 2, 2026
Thomas Y
5 out of 5 stars review

Sweet Smoker

This Nexgrill smoker is sweet! Very easy to use and setup. Assembly was a bit difficult given there are no instructions included but a quick youtube search solved the problem. I still think this is a great product for the money!!

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
Apr 30, 2026
Wadia H
1 out of 5 stars review

Big problem

When I used the paint around the chimney part lit on fire. It was the first time we used it and the paint and metal started burning as you can see in the picture.

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
reply from Product Support

We are very alarmed to hear that paint and metal around the chimney caught fire on your very first use. Your safety is our absolute top priority and we are so sorry this happened. Please stop using the smoker immediately and give us a call right away at 1-800-913-8999 so we can get the right replacement parts on their way to you and make sure you are fully taken care of.

May 3, 2026
Noah S
4 out of 5 stars review

Front tray thread

During the assembly process, while I was putting on the front tray, one of the threads for the bolt was not drilled properly and could not fully secure the bolt to the tray

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
May 6, 2026
Michael W
5 out of 5 stars review

Assembly insrtuctions in Manual

I've seen multiple reviews stating there are no assembly instructions. They're at the back of the manual after the French language section starting on page 66 of the manual.

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
May 3, 2026
Dakotah B
1 out of 5 stars review

Unsure

I've had my oakford 875 pro for about a week now and it claims to have three different modes, a grill mode, a smoke mode, and a keep warm mode and it will not switch between modes I kind of feel like I wasted my money on this product

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
reply from Product Support

We are sorry your Oakford 875 Pro is not switching between modes the way it should. We completely understand how disappointing that is after just one week, and we do not want you feeling like your money was wasted. Please give us a call at 1-800-913-8999 and we will work through this with you and get the right replacement parts on their way to you.

Apr 26, 2026
Douglas R
4 out of 5 stars review

1st time pellet grill owner

Went together relatively easy. Had some minor issues with 1st burn, but mostly my issues. It fired right up. Waiting for 1st burn to complete then clean up. Can't wait for the 1st meal.

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
Jun 14, 2026
Matthew E
5 out of 5 stars review

Nice Smoker!

Easy to setup and get going. Took less than an hour to start the first burn after setup! Good build quality too!

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
May 24, 2026
Arthur R
5 out of 5 stars review

Brand new to pellet smokers

Very well fabricated and constructed. Workmanship and excellent material for an excellent finished product. Can't wait to get her fired up.

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
Jun 5, 2026
Bryant T
5 out of 5 stars review

Smoker

Great product from a great company. I have the griddle grill and smoker. Love being part of the Nexgrill family ..

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128