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Customer reviews for Nexgrill Oakford 875 PRO Pellet Smoker Grill w/ Cover for
Nexgrill Oakford 875 PRO Pellet Smoker Grill w/ Cover
4.4 out of 5 stars
stars
244 ratings240 reviews
  1. 5 stars69% (169)
  2. 4 stars15% (37)
  3. 3 stars10% (24)
  4. 2 stars2% (6)
  5. 1 star3% (8)

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Showing 1-10 of 240 reviews
May 28, 2026
Dean B
5 out of 5 stars review

Verified Purchase

Oakford 875 smoker

Easy to assemble. Easy setup to season and get started cooking. Temperature control is stable and first cook was pork steaks that were cooked just great.

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reply from HappyGrilling

Dean B, thank you! Easy assembly, a smooth seasoning process, stable temperatures, and perfectly cooked pork steaks on the very first cook is an outstanding debut for a pellet smoker. We are so glad it delivered right out of the gate. Please call us at 1-800-913-8999 to register your warranty. Here is to many more great smokes!

Jun 12, 2026
KD
5 out of 5 stars review

Verified Purchase

Awesome Smoker

We gave this to my husband as an early Father's Day gift and he loves it. Very pleased with the quality and very easy to put together.

Helpful?3JEAA1VR2D4L18201822128
reply from HappyGrilling

KD, what a wonderful early Father's Day gift! We are so glad he loves it and that the quality and assembly made a great impression right out of the box. Please make sure to register the warranty by calling us at 1-800-913-8999. Here is to many great smokes ahead!

Jun 16, 2026
JaimeDP
5 out of 5 stars review

Great Grill

Awesome Product. If you love smoked meats and outdoor cooking, the Oakford 875 Pro is a solid investment. Its generous capacity, reliable temperature control, and authentic wood-fired taste make it a grill that can elevate any backyard barbecue experience.

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Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
Jun 27, 2026
Luis R
4 out of 5 stars review

Looks good!

I give it 4 stars just because is mandatory to complete the registration and haven't really used it yet. But overall, it looks good and was easy to set up! Some details on the process for the “before first use” are a little confusing and contradictory to some YT videos I've watched, but for now… It was a great buy for a first smoker.

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
Jun 15, 2026
Hurley
4 out of 5 stars review

Am Excellent, Reliable Smoker!

​I recently purchased the NexGrill Oakford 875 Pro, and after putting it through its paces, I am incredibly happy with this grill/smoker. My family is going to enjoy a lot of great food from this in the future! ​Assembly %26 Setup ​Clear Instructions: The manual was very easy to follow, which made the setup process seamless. ​Solo Assembly: It took me about 45 minutes to assemble the entire unit completely by myself. ​Performance %26 Cooking ​Fast %26 Stable Heat: The grill heats up very quickly and maintains my selected temperature exceptionally well. ​First Cook Success: The day after assembly, I smoked some baby back ribs and hot dogs, and everything came out fantastic. ​Massive Pellet Hopper: I absolutely love the huge pellet hopper capacity. You don't have to constantly worry about refilling it during long cooks. ​Note on Probes: I didn't use the included meat probe, but only because I prefer using my own wireless probes. ​Cleaning %26 Maintenance ​Clean-up was incredibly easy, which is a massive plus for a pellet grill of this size. ​⚠️ One Minor Critique ​Lid Clearance: Keep an eye on your forearms when operating the lid. If you aren't careful, it's easy to accidentally burn your wrist while opening and shutting it. ​The Verdict ​If you are looking for a reliable, steady smoker that feeds a crowd and doesn't require a headache to assemble, the Oakford 875 Pro is a great choice. Highly recommended!

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Helpful?3JEAA1VR2D4L18201822128
reply from HappyGrilling

Hurley, thank you for this incredibly thorough and well-organized review! Clear instructions, a smooth solo assembly, fast and stable heat, and a pellet hopper big enough for long cooks without constant refilling are all things we are genuinely proud of. Your note about lid clearance near the forearms is a great safety tip we will make sure reaches our team. We are thrilled the baby back ribs were a hit on the very first cook. Please call us at 1-800-913-8999 to register your warranty. Here is to many more great smokes for your family!

Jun 22, 2026
Tom
4 out of 5 stars review

Better Than Expected For The Price

I recently purchased the Oakford 875 as a second pellet grill. Yesterday, my daughter and I assembled it without too much difficulty. I would strongly urge for two to tackle it since some of the connections require a lot of gymnastics. Earlier today, I burned it in and then smoked two racks of ribs. I must say it did a better job than expected for its price point. The only issue with assembly was my own making. We attached the bottom shelf backwards and did not notice it until it was completed. The mistake does not impact function so it will remain as attached. The biggest challenge was connecting the folding front shelf. Others have noted the same issue. It's control scheme is rather straight forward but I have not yet attempted to use the app. Time will tell.

Helpful?3JEAA1VR2D4L18201822128
reply from HappyGrilling

Tom, thank you for this wonderfully detailed and honest review! We love that you and your daughter tackled this together, and your tip about needing two people for some of the connections is genuinely helpful for other buyers. We are glad the ribs turned out great despite the bottom shelf mix-up, and your note about the folding front shelf connection echoing other reviews is feedback we will make sure reaches our team. Please call us at 1-800-913-8999 to register your warranty. We hope the app adds even more value once you try it!

May 31, 2026
Jonathan M
4 out of 5 stars review

Looks great

Bizarrely, I cannot activate my warranty without leaving a review. I obviously haven't gotten to use it yet, but they insist. I think I'll love the grill, but I don't love practices used to fill a website with high reviews especially like this where I likely haven't used it yet. Assembly went well anyway.

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
Jun 3, 2026
Paul H
3 out of 5 stars review

Grill is nice but…

This is our second grill the first one something was wrong with the touchscreen on the front. We're gonna see how this one works and hopefully it works out. Don't get me wrong all the food that we have cooked on. It is been awesome. I'm looking much more family night barbecues

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
reply from Product Support

We are so glad the food has been awesome and that you are looking forward to more family nights around the smoker! We are sorry about the touchscreen issue on your first unit and we completely understand why you are approaching this one with cautious optimism. We are committed to making sure this experience is a much better one. If anything comes up at all, please give us a call at 1-800-913-8999 and we will take great care of you.

Jul 12, 2026
LAURA
1 out of 5 stars review

git it for my husband as his first pellet grill. went to use it and the controller doesnt work. called nex grill and they dont have replacements for the controller. so now i have to return as sams doesnt have replacement grills... the grill is too new for the company to have replacement controllers.. totally sucks..

Helpful?3JEAA1VR2D4L18201822128
May 27, 2026
Pamela
1 out of 5 stars review

Frustrated

So, I ordered the Oakford 875 on 05/10/2026 after looking at one in the store. My nearest Sams Club is 65 miles away, so when I got home, I decided to have it shipped instead of driving 130 miles to pick it up. I was hoping to have it before Memorial Day Weekend, but it delivered 05/26/2026. It was the last thing to come off the truck after 8pm so I'm sure it spent hundreds of miles being beat up on the windy country roads to my residence. I did notice some damage to the box and the driver agreed to note this on his paperwork. What I did not expect was what happened when we lifted the top off the box. Parts went everywhere to the point of actually falling and bruising my wife's toe. I am including a picture of what the packaging looked like. The thing was pretty beat up as you can imagine a few dozen parts loose in a big heavy box. I contacted Sams Customer Service, and the lady was nice enough and attempted to display empathy from whatever country she was located in. I was offered a refund or replacement and would have taken the refund but there was $100 off when I ordered it. I requested to pick up the replacement at my local store 65 miles away so I could check it out first and she stated this was not an option. So now I guess I have to wait another two weeks plus and hope the next one is in better shape. I'm not blaming anyone however; it is frustrating to have the pile in the photo on my porch for the next few weeks. There is no way this thing is going back without being completely destroyed. I hope I can give a review on the grill soon.

Helpful?3JEAA1VR2D4L18201822128
reply from HappyGrilling

Pamela, we are so sorry, and we hope your wife's toe is okay. That is genuinely not how anyone's new smoker experience should begin, and the entire situation from the late delivery to parts flying out of the box to the customer service limitations you hit afterward is deeply frustrating. You handled all of it with more patience than most people would. We would love to reach out personally once your replacement arrives to make sure everything is right and that you can finally get to the review we are hoping to read from you. Please call us at 1-800-913-8999 anytime, and please also make sure to register your warranty as soon as the new one is in your hands. We are genuinely sorry, Pamela.