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Customer reviews for Nexgrill Oakford 875 PRO Pellet Smoker Grill w/ Cover for
Nexgrill Oakford 875 PRO Pellet Smoker Grill w/ Cover
4.4 out of 5 stars
stars
284 ratings280 reviews
  1. 5 stars68% (193)
  2. 4 stars16% (46)
  3. 3 stars9% (25)
  4. 2 stars3% (8)
  5. 1 star4% (12)

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Showing 31-40 of 280 reviews
Apr 26, 2026
Reviewer name: Douglas R
4 out of 5 stars
4 out of 5 stars review

1st time pellet grill owner

Went together relatively easy. Had some minor issues with 1st burn, but mostly my issues. It fired right up. Waiting for 1st burn to complete then clean up. Can't wait for the 1st meal.

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
May 28, 2026
Reviewer name: Daniel M
1 out of 5 stars
1 out of 5 stars review

Broke within the hr

Used the pellet smoker 1-hr 18-min and error code for the sensor hopefully the company will just send new sensor for it. With me only having one arm I surely don't want to have to put another one together any time soon!:(

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
reply from Product Support

We are so sorry your smoker threw a sensor error after just over an hour of use, and we have enormous respect for everything you take on with one arm. The last thing you should have to deal with is tearing down and rebuilding a smoker because of a faulty sensor. Please give us a call at 1-800-913-8999 and we will get that replacement sensor part on its way to you right away so you do not have to touch the build. We genuinely want to make this right for you!

Jun 27, 2026
Reviewer name: Randy W
5 out of 5 stars
5 out of 5 stars review

Assembly, Easy and Fast for One Person

I assembled the smoker in about an hour and a half, all by myself. Pretty easy! Will make another review after a few uses. Not my first pellet smoker though, so we'll see how it compares to other brands that I have owned.

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
Apr 11, 2026
Reviewer name: Francisco H
5 out of 5 stars
5 out of 5 stars review

Just bought pellet smoker

So far, assembling it was pretty easy, had to read instructions in the manual. The smoker has pretty good quality materials, it is very robust and seems that it'll last long. I'll need to do some cooking to have a final verdict.

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
Jun 27, 2026
Reviewer name: Albert W
3 out of 5 stars
3 out of 5 stars review

No assembly instructions

The grill seems excellent but I may never know because there isn't any detail assembly instructions, just a diagram with a thousand pieces and parts drawn on it!!!!!!! Wow

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
reply from Product Support

Hi Albert, we are sorry the assembly instructions were just a diagram with so many pieces and no detailed steps to guide you through it. Please call us at 1-800-913-8999 and we will make sure you get clearer assembly instructions for your smoker.

Apr 20, 2026
Reviewer name: Evan
5 out of 5 stars
5 out of 5 stars review

Youtube assembly instruction video.

Seems to be a large sized mid quality pellet grill for a cheap price. Assembly instructions were included but there is an assembly video here: https://youtu.be/10VAiAxpL4w

Helpful?3JEAA1VR2D4L18201822128
reply from HappyGrilling

Evan — thank you for your feedback! We’re glad to hear you found the assembly video helpful and that the grill is delivering good value for the price. If you ever have questions or need assistance, please feel free to call us at 1-800-913-8999. We’re here to help.

May 3, 2026
Reviewer name: Noah S
4 out of 5 stars
4 out of 5 stars review

Front tray thread

During the assembly process, while I was putting on the front tray, one of the threads for the bolt was not drilled properly and could not fully secure the bolt to the tray

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
Apr 30, 2026
Reviewer name: Wadia H
1 out of 5 stars
1 out of 5 stars review

Big problem

When I used the paint around the chimney part lit on fire. It was the first time we used it and the paint and metal started burning as you can see in the picture.

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
reply from Product Support

We are very alarmed to hear that paint and metal around the chimney caught fire on your very first use. Your safety is our absolute top priority and we are so sorry this happened. Please stop using the smoker immediately and give us a call right away at 1-800-913-8999 so we can get the right replacement parts on their way to you and make sure you are fully taken care of.

Mar 22, 2026
Reviewer name: Doug C
2 out of 5 stars
2 out of 5 stars review

App is Crap

Can't create an account because the email is in all caps, so an email with the confirmation code never arrives, because the email doesn't exist. Can't connect my phone to the grill, because it never finishes connecting.

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
reply from Product Support

We’re sorry to hear about the issues with the app and account setup. That’s frustrating, especially when it impacts your ability to use key features. Please call us at 1-800-913-8999 so we can help troubleshoot and get you connected properly.

May 17, 2026
Reviewer name: Rashard B
5 out of 5 stars
5 out of 5 stars review

First try, it was great!

After setting up, it was easy to get started and put some meat on the grill! Great product, pellets are a game changer! Definitely a great purchase and if you’re looking to up your grill game - this is the one!

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128