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Customer reviews for Nexgrill Oakford 875 PRO Pellet Smoker Grill w/ Cover for
Nexgrill Oakford 875 PRO Pellet Smoker Grill w/ Cover
4.4 out of 5 stars
stars
278 ratings274 reviews
  1. 5 stars69% (191)
  2. 4 stars16% (45)
  3. 3 stars9% (25)
  4. 2 stars2% (6)
  5. 1 star4% (11)

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Showing 11-20 of 274 reviews
Jun 22, 2026
Reviewer name: Tom
4 out of 5 stars
4 out of 5 stars review

Better Than Expected For The Price

I recently purchased the Oakford 875 as a second pellet grill. Yesterday, my daughter and I assembled it without too much difficulty. I would strongly urge for two to tackle it since some of the connections require a lot of gymnastics. Earlier today, I burned it in and then smoked two racks of ribs. I must say it did a better job than expected for its price point. The only issue with assembly was my own making. We attached the bottom shelf backwards and did not notice it until it was completed. The mistake does not impact function so it will remain as attached. The biggest challenge was connecting the folding front shelf. Others have noted the same issue. It's control scheme is rather straight forward but I have not yet attempted to use the app. Time will tell.

Helpful?3JEAA1VR2D4L18201822128
reply from HappyGrilling

Tom, thank you for this wonderfully detailed and honest review! We love that you and your daughter tackled this together, and your tip about needing two people for some of the connections is genuinely helpful for other buyers. We are glad the ribs turned out great despite the bottom shelf mix-up, and your note about the folding front shelf connection echoing other reviews is feedback we will make sure reaches our team. Please call us at 1-800-913-8999 to register your warranty. We hope the app adds even more value once you try it!

Jun 22, 2026
Reviewer name: Bluedog72
4 out of 5 stars
4 out of 5 stars review

Be Careful When Changing Out Hopper Pellets

Thus far, I am pleased with the quality of construction and performance. This is my second pellet grill, but first Nexgrill brand. I do have two concerns: attaching the fold down shelf and the location of the hopper's pellet "chute" for lack of a better word. Today, I attempted to change out the pellets in the hopper from a previous smoke. I keep my pellets in an industrial airtight tub like those available at Lowe's, etc. I place it as far as I could under the opening of the chute but the location of the bottom shelf prevented the tub from being centered. So, I repositioned (balanced) the tub on the shelf. Bad idea. when the tub was filling, the tub tipped over from the shelf and spread pellets all over the ground. Perhaps a relocation of the opening of the chute might prevent this from happening in the future. As far as the folding shelf, the attachment to the grill was a pain. Several reviewers made similar comments. It definitely requires two people to assemble. That said, the overall instructions were decent. Otherwise, I am pleased with the smoker.

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
Jul 12, 2026
Reviewer name: LAURA
1 out of 5 stars
1 out of 5 stars review

git it for my husband as his first pellet grill. went to use it and the controller doesnt work. called nex grill and they dont have replacements for the controller. so now i have to return as sams doesnt have replacement grills... the grill is too new for the company to have replacement controllers.. totally sucks..

Helpful?3JEAA1VR2D4L18201822128
reply from HappyGrilling

Laura-<br /><br />Copilot said:<br /><br />Thank you for your feedback. We&#39;re very sorry to hear about your experience, especially since this grill was a gift and your husband&#39;s first pellet grill. We understand how disappointing it must have been to have the controller fail when you were excited to use it for the first time.<br /><br />We apologize for the frustration caused by the lack of replacement controller availability. As this is a newer model, replacement inventory may be limited during the initial launch period. While we understand that returning the grill may be the most convenient solution in your situation, we recognize how inconvenient and disappointing this experience has been.<br /><br />If you have not already completed the return, we encourage you to contact Nexgrill Customer Service at 1-800-913-8999. Our team would be happy to review your case and determine whether any additional support options may be available.<br /><br />We appreciate you choosing Nexgrill and regret that your first experience did not meet expectations. Your feedback helps us improve both our products and our customer support experience.

May 31, 2026
Reviewer name: Jonathan M
4 out of 5 stars
4 out of 5 stars review

Looks great

Bizarrely, I cannot activate my warranty without leaving a review. I obviously haven't gotten to use it yet, but they insist. I think I'll love the grill, but I don't love practices used to fill a website with high reviews especially like this where I likely haven't used it yet. Assembly went well anyway.

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
May 30, 2026
Reviewer name: Shawn
5 out of 5 stars
5 out of 5 stars review

Great Grill for the Money

this is my first pellet smoker but i have been around people using them for years this grill gives a great smoke ring on the meat and keeps temp pretty much on spot so far I have only used this for 3 smokes so far but I am truly impressed with it if anything i would love a way to control the smoke by shutting a damper or something other then that this grill works great

Helpful?3JEAA1VR2D4L18201822128
reply from HappyGrilling

Shawn, thank you so much! A great smoke ring and steady temperature on your first three smokes is a wonderful start, and we are thrilled it is already impressing someone who knows their way around a pellet smoker. Your idea about smoke control is really creative feedback and we will make sure it reaches our product team. Please register your warranty by calling us at 1-800-913-8999. Here is to many more great cooks!

Jun 27, 2026
Reviewer name: Luis R
4 out of 5 stars
4 out of 5 stars review

Looks good!

I give it 4 stars just because is mandatory to complete the registration and haven't really used it yet. But overall, it looks good and was easy to set up! Some details on the process for the “before first use” are a little confusing and contradictory to some YT videos I've watched, but for now… It was a great buy for a first smoker.

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
Jun 15, 2026
Reviewer name: Smoking with Wayne
5 out of 5 stars
5 out of 5 stars review

Early Fathers Day Gift

I got this as an early father's day gift 2 weeks ago, since then I have done an overnight10.5 lb brisket and a 10.6 lb Pork Boston Butt. Of coarse did the YouTube prepping and my overwhelming vote on this is Fabulous, Fantastic, Awesome and any other wording that fits in that category. The clean up is a breeze and the pellet use on low and slow shocked me with how little it actually used. The build on this thing is like a tank, built strong and well. Would I recommend? With out a doubt ABSOLUTELY I would. Thanks for a well built unit Nexgrill. I will definitely be enjoying it for a very long time.

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Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
Jul 12, 2026
Reviewer name: Calvin F
5 out of 5 stars
5 out of 5 stars review

Does Everything!

The Oakford 875 Pro is hands down the best outdoor cooking appliance I have ever purchased. The build quality is very good, and it is sturdy. I have cooked your backyard staples like, ribs, burgers, brats and they are great, but one of our family favorites is chicken breast. We also love smoking/grilling things like frozen pizzas and even apple pies. I love trying new food in it every chance I get.

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
Jun 3, 2026
Reviewer name: Paul H
3 out of 5 stars
3 out of 5 stars review

Grill is nice but…

This is our second grill the first one something was wrong with the touchscreen on the front. We're gonna see how this one works and hopefully it works out. Don't get me wrong all the food that we have cooked on. It is been awesome. I'm looking much more family night barbecues

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
reply from Product Support

We are so glad the food has been awesome and that you are looking forward to more family nights around the smoker! We are sorry about the touchscreen issue on your first unit and we completely understand why you are approaching this one with cautious optimism. We are committed to making sure this experience is a much better one. If anything comes up at all, please give us a call at 1-800-913-8999 and we will take great care of you.

Aug 7, 2026
Reviewer name: Luis H
5 out of 5 stars
5 out of 5 stars review

Great Machine but missing parts

The machine is beautiful and I appreciate the materials used to build it. Unfortunately, I'm missing the Grease bucket foil liner, Grease bucket and Meat Probe. Part #s 21, 22 and 23.

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128