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Customer reviews for Nexgrill Oakford 875 PRO Pellet Smoker Grill w/ Cover for
Nexgrill Oakford 875 PRO Pellet Smoker Grill w/ Cover
4.4 out of 5 stars
stars
284 ratings280 reviews
  1. 5 stars68% (193)
  2. 4 stars16% (46)
  3. 3 stars9% (25)
  4. 2 stars3% (8)
  5. 1 star4% (12)

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Showing 11-20 of 280 reviews
Jul 25, 2026
Reviewer name: PAMELA
5 out of 5 stars
5 out of 5 stars review

EXCELLENT BUY!!!

EXCELLENT SMOKER/GRILL!! I've had this a couple months and have nothing but great to say!! Perfectly smokes, and turn up to 500° and it grills perfect!! Easy Cleaning, nice finish that wipes right off. big storage for pellets, and a durable cover that blacks all the weather. This is the total package for a reasonable price. I was blessed to find this with $100 off promotion at Sams, so I only paid $399!!! I order my hardwood pellets from Sams at $11 a bag and they burn perfect. I even got two food-grade 5 gallon buckets that seal tightly for storage of pellets for $7.00. I LOVE SAMS!!! ❤️

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Helpful?3JEAA1VR2D4L18201822128
reply from HappyGrilling

PAMELA, thank you so much! Perfect smoking, great grilling up to 500 degrees, easy cleaning, large pellet storage, a durable cover, and scoring it at $100 off is about as good as it gets. Your pellet storage tip with the sealed food-grade buckets is genuinely brilliant and we know other owners will appreciate it. Please call us at 1-800-913-8999 to register your warranty. Enjoy every smoke!

Jul 12, 2026
Reviewer name: LAURA
1 out of 5 stars
1 out of 5 stars review

git it for my husband as his first pellet grill. went to use it and the controller doesnt work. called nex grill and they dont have replacements for the controller. so now i have to return as sams doesnt have replacement grills... the grill is too new for the company to have replacement controllers.. totally sucks..

Helpful?3JEAA1VR2D4L18201822128
reply from HappyGrilling

Laura- Copilot said: Thank you for your feedback. We're very sorry to hear about your experience, especially since this grill was a gift and your husband's first pellet grill. We understand how disappointing it must have been to have the controller fail when you were excited to use it for the first time. We apologize for the frustration caused by the lack of replacement controller availability. As this is a newer model, replacement inventory may be limited during the initial launch period. While we understand that returning the grill may be the most convenient solution in your situation, we recognize how inconvenient and disappointing this experience has been. If you have not already completed the return, we encourage you to contact Nexgrill Customer Service at 1-800-913-8999. Our team would be happy to review your case and determine whether any additional support options may be available. We appreciate you choosing Nexgrill and regret that your first experience did not meet expectations. Your feedback helps us improve both our products and our customer support experience.

Aug 3, 2026
Reviewer name: Payton J
4 out of 5 stars
4 out of 5 stars review

Oxford 875 Pro from Sam's club

Writing this the day we set it up. Overall pretty easy set up. Pretty heavy so it took 2 people to assemble. Have not used it yet so can not speak for the cooking quality, but I will update once we have a few months of use. We went with the Nexgrill because it was more affordable than Traeger, and it seemed more sturdy and better quality than the Sam's Club brand!

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
May 30, 2026
Reviewer name: Shawn
5 out of 5 stars
5 out of 5 stars review

Great Grill for the Money

this is my first pellet smoker but i have been around people using them for years this grill gives a great smoke ring on the meat and keeps temp pretty much on spot so far I have only used this for 3 smokes so far but I am truly impressed with it if anything i would love a way to control the smoke by shutting a damper or something other then that this grill works great

Helpful?3JEAA1VR2D4L18201822128
reply from HappyGrilling

Shawn, thank you so much! A great smoke ring and steady temperature on your first three smokes is a wonderful start, and we are thrilled it is already impressing someone who knows their way around a pellet smoker. Your idea about smoke control is really creative feedback and we will make sure it reaches our product team. Please register your warranty by calling us at 1-800-913-8999. Here is to many more great cooks!

Jun 22, 2026
Reviewer name: Tom
4 out of 5 stars
4 out of 5 stars review

Better Than Expected For The Price

I recently purchased the Oakford 875 as a second pellet grill. Yesterday, my daughter and I assembled it without too much difficulty. I would strongly urge for two to tackle it since some of the connections require a lot of gymnastics. Earlier today, I burned it in and then smoked two racks of ribs. I must say it did a better job than expected for its price point. The only issue with assembly was my own making. We attached the bottom shelf backwards and did not notice it until it was completed. The mistake does not impact function so it will remain as attached. The biggest challenge was connecting the folding front shelf. Others have noted the same issue. It's control scheme is rather straight forward but I have not yet attempted to use the app. Time will tell.

Helpful?3JEAA1VR2D4L18201822128
reply from HappyGrilling

Tom, thank you for this wonderfully detailed and honest review! We love that you and your daughter tackled this together, and your tip about needing two people for some of the connections is genuinely helpful for other buyers. We are glad the ribs turned out great despite the bottom shelf mix-up, and your note about the folding front shelf connection echoing other reviews is feedback we will make sure reaches our team. Please call us at 1-800-913-8999 to register your warranty. We hope the app adds even more value once you try it!

May 6, 2026
Reviewer name: Natan K
5 out of 5 stars
5 out of 5 stars review

Great experience so far, need more time

Set-up was easy, instructions were brief and to the point. As I was assembling I noticed it is well built. Getting it ready was well described in manual. I am already enjoying it. I may be a bit cautious, do not want to rush, time will show durability and reliability - both are important to me. I am optimistic.

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
May 27, 2026
Reviewer name: Pamela
1 out of 5 stars
1 out of 5 stars review

Frustrated

So, I ordered the Oakford 875 on 05/10/2026 after looking at one in the store. My nearest Sams Club is 65 miles away, so when I got home, I decided to have it shipped instead of driving 130 miles to pick it up. I was hoping to have it before Memorial Day Weekend, but it delivered 05/26/2026. It was the last thing to come off the truck after 8pm so I'm sure it spent hundreds of miles being beat up on the windy country roads to my residence. I did notice some damage to the box and the driver agreed to note this on his paperwork. What I did not expect was what happened when we lifted the top off the box. Parts went everywhere to the point of actually falling and bruising my wife's toe. I am including a picture of what the packaging looked like. The thing was pretty beat up as you can imagine a few dozen parts loose in a big heavy box. I contacted Sams Customer Service, and the lady was nice enough and attempted to display empathy from whatever country she was located in. I was offered a refund or replacement and would have taken the refund but there was $100 off when I ordered it. I requested to pick up the replacement at my local store 65 miles away so I could check it out first and she stated this was not an option. So now I guess I have to wait another two weeks plus and hope the next one is in better shape. I'm not blaming anyone however; it is frustrating to have the pile in the photo on my porch for the next few weeks. There is no way this thing is going back without being completely destroyed. I hope I can give a review on the grill soon.

Helpful?3JEAA1VR2D4L18201822128
reply from HappyGrilling

Pamela, we are so sorry, and we hope your wife's toe is okay. That is genuinely not how anyone's new smoker experience should begin, and the entire situation from the late delivery to parts flying out of the box to the customer service limitations you hit afterward is deeply frustrating. You handled all of it with more patience than most people would. We would love to reach out personally once your replacement arrives to make sure everything is right and that you can finally get to the review we are hoping to read from you. Please call us at 1-800-913-8999 anytime, and please also make sure to register your warranty as soon as the new one is in your hands. We are genuinely sorry, Pamela.

May 2, 2026
Reviewer name: Benny D
4 out of 5 stars
4 out of 5 stars review

Good grill

I love the overall design of this grill. It has an extra large hopper for long cooks, a powerful controller, and thoughtful design on the barrel and shelving. It does suffer from the same design flaw as every other grill on the market with a floating auger motor and gearbox. That's my only major design critique and mandatory upgrade. It does work, but it can be made to work much better for just a few dollars.

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
Jun 3, 2026
Reviewer name: Paul H
3 out of 5 stars
3 out of 5 stars review

Grill is nice but…

This is our second grill the first one something was wrong with the touchscreen on the front. We're gonna see how this one works and hopefully it works out. Don't get me wrong all the food that we have cooked on. It is been awesome. I'm looking much more family night barbecues

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128
reply from Product Support

We are so glad the food has been awesome and that you are looking forward to more family nights around the smoker! We are sorry about the touchscreen issue on your first unit and we completely understand why you are approaching this one with cautious optimism. We are committed to making sure this experience is a much better one. If anything comes up at all, please give us a call at 1-800-913-8999 and we will take great care of you.

Jun 27, 2026
Reviewer name: Luis R
4 out of 5 stars
4 out of 5 stars review

Looks good!

I give it 4 stars just because is mandatory to complete the registration and haven't really used it yet. But overall, it looks good and was easy to set up! Some details on the process for the “before first use” are a little confusing and contradictory to some YT videos I've watched, but for now… It was a great buy for a first smoker.

Review from Nexgrill
Helpful?3JEAA1VR2D4L18201822128