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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView
3.9 out of 5 stars
stars
707 ratings707 reviews
  1. 5 stars55% (386)
  2. 4 stars18% (126)
  3. 3 stars8% (60)
  4. 2 stars5% (34)
  5. 1 star14% (101)

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Showing 81-90 of 707 reviews
Jun 9, 2023
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Stylish and functional

I have had this refrigerator about two weeks and can report that I am very pleased with it so far. It’s very roomy and I especially like the craft ice feature. I like the energy saving feature, as I live off grid on solar power only. It runs flawlessly. I would recommend.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
Jan 4, 2023
Reviewer name: Hager5
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Love the refrigerator but not the ice machines

I have had this for probably a year now, love the refrigerator but the craft ice doesn’t work anymore and the regular ice doesn’t produce enough when I have company. You have to constantly tell the refrigerator to make craft ice, it would be nice if the machine would constantly make craft ice. I loved the craft ice when it was working.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
reply from Social Media

Thank you for your feedback, and we're sorry to hear that you had a hard time with your LG refrigerator. Your feedback helps us improve our perspective regarding new ways to enhance our services and future product developments. We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000... ^Jolly

Mar 17, 2024
Reviewer name: Toddneesh
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG Frig

[This review was collected as part of a promotion.] Great refrigerator, We have had issues with the Craft Ice Maker but LG has come through every time, They replaced it once, and then sent us a brand new Craft Ice Maker and a Water filter free of charge, Great Service

Review from lg.com
Helpful?4SESO4BN9O7618183863704
Nov 14, 2022
Reviewer name: Debi60
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features!

[This review was collected as part of a promotion.] We bought a brand new built & we were too late to upgrade our applianes to Whirlpool or GE. We are really pleased with the Smart LG ThinQ. Love how we can knock on door & see what's inside without opening!!

Review from lg.com
Helpful?4SESO4BN9O7618183863704
May 18, 2023
Reviewer name: Drho
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] I bought my Thing Q Model a month ago and it is awesome. I love the craft ice feature because I love a good old fashion. The UV sterilizer was a selling point for me also. Definitely would recommend this. In addition, it's larger than most other fridges.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
Oct 18, 2023
Reviewer name: JudyAl
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

problem

[This review was collected as part of a promotion.] one major problem is where the settings board is located. It is on the right side when you open the fridge and if you are not careful you can accidentally hit the settings and screw the thing up, such as stopping the craft ice maker from working. And when this ice maker is working it makes this horrible loud noise before "dropping" the ice into the tray.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
Dec 28, 2022
Reviewer name: Chip555
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great ice maker for cubes and round balls

[This review was collected as part of a promotion.] We purchased this refrigerator a year ago and had no problems until last month when our ice maker for the round ice ball’s stopped working. LG repair man fixed our problem and the ice maker has been working again.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
Sep 10, 2022
Reviewer name: Vrba
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Extremely pleasant to look at.

Well I've had the fridge almost a month now and it is a great addition to my kitchen. I love the craft ice although it does take a while for it to make. The regular ice maker seems to have a hard time keeping up with demand but it has been quite hot lately so demand has been high. Also like the black stainless steel because magnets don't stick to it . Lots of room inside and the water filter is a snap to change out. Still trying to get used to not having protruding handles on the doors but these things take time. All in all I am quite satisfied with this purchase.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
Nov 16, 2022
Reviewer name: William F
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Fridge

[This review was collected as part of a promotion.] We really like this refrigerator. It seems extremely well made, sturdy and has great features. Cosmetically, it looks great in our kitchen. We have been Whirlpool customers for 2 decades, but we plan on buying LG products moving forward

Review from lg.com
Helpful?4SESO4BN9O7618183863704
Sep 25, 2023
Reviewer name: wjb1
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

An OK "smart" appliance

Nice looking model. Water does not come out too cold, craft ice maker broke and I was sent the part to install and fix (easy), the app really doesn't do to much and, to be honest, the knock on window to see the interior contents isn't very useful on a day to day basis.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
reply from LG

Hi, There. Thank you for sharing your experience with your LG Refrigerator. It’s great to hear that you appreciate the design of the refrigerator, and that the craft ice maker repair was easy to complete with the part provided. While the knock-on-door feature and app functionality may not add much to your daily routine, your feedback helps us understand how these features are being used in real homes. For reference, you can explore LG refrigerator features and smart app capabilities here: https://www.lg.com/us/support/help-library/lg-refrigerator-smart-features-and-thinq-app-guide-CT10000021-20150777965681. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this water temperature and feature usability issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James