Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView forMember photos
Great refrigerator for larger families!
[This review was collected as part of a promotion.] I love everything about the refrigerator from how spacious and accessible both the fridge and freezer are, how quickly and consistently it gets to the set temps, and how quiet it runs. The only downfall is how small the ice compartment is. My family loves to randomly eat ice. The ice maker and storage of ice is just way too small for our family.
Hi! We really appreciate this honest take — love hearing the fridge is delivering on space, easy access, steady temps, and that quiet run you barely notice. That’s the kind of everyday reliability we aim for. Thanks as well for calling out the ice‑bin limitation; we’ll make sure your note gets over to our product team. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^James
ICE MAKING FEATURES ARE GREAT
[This review was collected as part of a promotion.] Great feature of opening the doors. I love the handles below the doors because it keeps your hands off the stainless steel finish and prevents smears. GREAT IDEA!!
Hello there! Thanks for the review. Always great hearing you’re enjoying the design and the handy door features on your refrigerator. If you ever need help with anything in the future, @LGUSSupport is always here to assist. #LifesGood ❤️ ‑Rich
Verified Purchase
I don't really see a reason for the special sphere
It was a good price but took forever to be delivered. It has the app that is great if I want to make sure it is at temp, it doesn't track power usage unless I live in an area the power company has special equipment. It doesn't have handles and a review I read he said it was hard for him but he was like 6'4" and could grab it from the top but the top doesn't have a grip. The handled is the opening in the middle and it is low on the fridge. It doesn't have that much freezer space as it has two icemakers. I don't really see a reason for the special sphere shaped ice except to say, "I have ice balls". I wouldn't buy it again no matter the savings that I got.
Bad Craft Ice Maker
After only one year old and the ice craft ice maker went out. Fortunately LG did send me a new and replaced it very quickly. They also said they would give me two new filters but they never arrived. Afterwards I went online and found out the craft ice maker is a common problem.
Hi. We appreciate you sharing your experience regarding your LG LRSOS2706S Refrigerator. We recognize your experience with the craft ice maker performance, the shared replacement history, and the delivery of your replacement filters. To help maintain optimal ice production and clear system lines, we recommend verifying that the freezer temperature is set at or below 0°F (-18°C), checking that the water line valve is fully open, and ensuring that the water filter is replaced every six months to sustain proper water pressure. For more troubleshooting steps regarding ice production, please visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181?srsltid=AfmBOor2Uo4HZIhy5xwhpB9OOjUOFB_nOzD95-m4AJs2vS24Ws-5VVpQ. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Verified Purchase
Door fitment
Found right door about 1/4 inch lower than the right. Attempted adjustment but will not move up enough. Fridge seems to be fine otherwise.
We’re sorry to hear about the door alignment concern on your LRSOS2706S. A slight height difference can sometimes be corrected with hinge or leveling adjustments, but it should align properly. We’d be happy to review this with you to ensure everything is set up correctly. Please contact our LG CareQ Team at 1-888-542-2623 with your model and serial number for assistance. You can also reach us via: 💬 WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp 💻 Live Chat: https://lg-chatbot.com/web/ca?locale=en_CA ✉️ Email: https://www.lg.com/ca_en/support/email We appreciate you bringing this to our attention.
Never again
We purchased an LG refrigerator and have had various problems with it since the beginning. That, coupled with the lack of warranty response on the part of LG, has convinced me to never purchase another LG product of any kind. If it says LG, I'll pass right on by.
Hi. We appreciate you sharing your thoughts and experience regarding your LG LRSOS2706S Refrigerator. We recognize your experience with the overall performance and initial setup of your unit. To help restore optimal cooling, please clean the condenser coils at the bottom back of the unit, ensure the doors are completely sealed without any obstruction, and verify that the temperature settings are properly set. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Horrible product/service.
I will NEVER purchase an LG product again and encourage others to do the same. Compressor stopped after 5 years. Waited TWO MONTHS to get something done. No one to repair fridge (couldn’t locate a repairman the could service). Years ago I purchased a front end loader washer. Panel would falter every other month. The dryer was great. ZERO stars
Worst refrigerator ever!! Don't buy this model!!
Bought this fridge in 2021 with 3 year extended warranty. Good thing but didn't matter after 5th year. Almost all the shelves broke or fell out if the door swung open to quickly breaking condiments jars. Then the ice ball maker went out got it replaced within 3 years warranty. Then recently this past week the entire fridge stop cooling/freezing causing us to lose $400 worth of fresh groceries. Had error code displayed ‘E-CH.' looked it up could be a host of issues. Cost of repairs would have outweighed the cost of fridge its self. So we had to get it hauled off and replaced it with a new one. NOT LG this time!!
Hi, James. We appreciate you sharing your thoughts and experience regarding your LG Refrigerator, model LRSOS2706S. We appreciate the opportunity to address your feedback regarding the door shelving, and we want to ensure our appliances provide robust food storage and dependable preservation technology for your home. To help maintain optimal performance and clarify system codes, we recommend checking that the condenser coils at the rear or bottom base are completely free of dust accumulation, and verifying that the doors close firmly to ensure a tight cooling environment. For visual reference on maintaining your cooling components, you can watch this guide at https://m.youtube.com/live/c2GEZvlbtrQ?t=19s, and you can explore replacement options on the https://lgparts.com/ website. For detailed technical insights on managing internal freezing functions, please visit this helpful resource at https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181?srsltid=AfmBOoql0_SGSJENCjK2E44I3HDirAxdMv2YGKmycLGxPPX4RLpoXAC8. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Don't buy
The bottom drawer does not go below 42° F, even when the temperature is set to 33°. Meat consistently goes bad. Talked to support who scheduled a tech visit then tried to get me to cancel it several times by threatening to charge me.
Hello, John. We appreciate you sharing your thoughts about your LG LRSOS2706S Refrigerator. We recognize your experience with the temperature regulation in the bottom drawer and your experience with customer support, and we aim to provide reliable appliances alongside dependable service for your home. You can review steps and helpful visual tips for managing refrigerator temperatures through this video https://m.youtube.com/live/c2GEZvlbtrQ?t=19s. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Don't buy Craft Ice Maker
Not happy. The craft ice maker has gone out and needed to be replaced multiple times, beginning 3 months after purchase. Total of approximately 8 times over the past 4 years.
Hello. We appreciate you sharing your feedback with your LG Refrigerator, model LRSOS2706S. We recognize your experience with the performance of the craft ice maker on your unit. To help maintain proper ice production, ensure the water supply line valve is fully opened, verify that the freezer temperature is set to recommended levels, and check that the craft ice maker power switch is turned on. You can also refer to a helpful guide on ice maker troubleshooting at https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181?srsltid=AfmBOoo02Qu3ClrairCN7zxOfV_Q8cOC4GtN-WvlcXF41uX2aIsVnlxb. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James