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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView

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Showing 11-20 of 690 reviews
Dec 29, 2022
Frail One
5 out of 5 stars review

Verified Purchase

Love this Refrigerator!!

[This review was collected as part of a promotion.] I love everything about this fridge! It's extremely roomy compared to my old side by side. The ice maker kept up with the rush of Christmas to my pleasant surprise! I love everything about fridge!!!

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
Nov 7, 2022
plo15
5 out of 5 stars review

Verified Purchase

Reliable appliance with cool features

[This review was collected as part of a promotion.] I've owned this fridge for a few months now and it has performed reliably and consistently. The cool features such as see-thru door and specialty drink ice maker works everytime. I have 3 young kids so our appliances get a lot of use and this has not failed

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
Oct 21, 2022
Anonymous
5 out of 5 stars review

Verified Purchase

guarentee

[This review was collected as part of a promotion.] I am very happy with everything, I bought filters and I asked for a guarantee for my Fridge ///////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
Sep 27, 2023
CollegeMom4
3 out of 5 stars review

Verified Purchase

Nice Fridge but Too Many Issues

[This review was collected as part of a promotion.] I purchased this item almost a year ago and have experienced issues in this short period of time. The first issue is the craft icemaker stopped making ice. The second issue is the a strange chemical smell.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from LG Digital Care Team

Thank you so much for bringing this issue to our attention. We completely understand how frustrating it can be when things aren't working as they should. Please know that we take all problems very seriously, and we are absolutely committed to resolving them for you as quickly as possible. If you ever need assistance, please don't hesitate to direct message us on Facebook or Twitter using the handle @LGUSSupport. It would be a pleasure to help you in any way we can. To expedite the process, please include the model and serial numbers of your refrigerator when you message us. Thank you for taking the time to reach out! ~Rita

Jul 24, 2023
Tonino_mo
1 out of 5 stars review

Verified Purchase

CRAFT ICE Maker Replaced two times one year!!!

[This review was collected as part of a promotion.] Everything else work well, but, the Craft Ice maker has been replaced two times in less than one year,( owned since November 2022), once under labor warranty the second I had it delivered free, but I installed it. I'm afraid next time I would have to pay for the replacement and installation. This is a very nice future and it was one of the pros that make me select this model, now I'm not sure it was a good decision.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from LG Social Media

Thank you for bringing this to our attention. We understand how this craft ice maker issue must have been frustrating and disappointing for you. We would like to investigate your unit's concern and see how we can help. For us to do so, please send us a private message on Facebook or Twitter using @LGUSSupport with the contact number associated with your unit. -Cazz

Jan 24, 2023
CY_FL
4 out of 5 stars review

Verified Purchase

Very good refrigerator, great value

I bought this model about 6 months ago to replace my 20+ old side by side. It is sleek, works well, and LG customer service is easy to reach. I needed help on something simple related to set up and they were great. The one thing to be aware or is that the shelves cannot be adjusted, except for the refrigerator top shelf. The spacing accommodates what most people would store, but it does not allow for moving up and down.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
Oct 18, 2023
JudyAl
4 out of 5 stars review

Verified Purchase

problem

[This review was collected as part of a promotion.] one major problem is where the settings board is located. It is on the right side when you open the fridge and if you are not careful you can accidentally hit the settings and screw the thing up, such as stopping the craft ice maker from working. And when this ice maker is working it makes this horrible loud noise before "dropping" the ice into the tray.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
Jul 19, 2023
Cold Beers
5 out of 5 stars review

Verified Purchase

We LOVE this fridge

We left our last LG with our home sale and were sorry that we did. It was a door-in-door SmartView, and we just couldn't see getting another when we had a perfectly good fridge in the garage of our new home. Also, made me exercise a bit for my dinner! However, with all the 4th of July sales, we finally decided to fill the kitchen space, and my Wife found this. I assumed it was exactly the same as our last fridge, but am pleasantly surprised that it is not. Well, mostly, anyway. I DO miss the door-in-door, and I wish this one had handles in the tops of the doors as well, but it is sleek looking and HUGE inside. Fit our space perfectly as well, and the craft ice, though gimmicky, is pretty cool.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
Sep 25, 2023
wjb1
3 out of 5 stars review

Verified Purchase

An OK "smart" appliance

Nice looking model. Water does not come out too cold, craft ice maker broke and I was sent the part to install and fix (easy), the app really doesn't do to much and, to be honest, the knock on window to see the interior contents isn't very useful on a day to day basis.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from LG

Hi, There. Thank you for sharing your experience with your LG Refrigerator. It’s great to hear that you appreciate the design of the refrigerator, and that the craft ice maker repair was easy to complete with the part provided. While the knock-on-door feature and app functionality may not add much to your daily routine, your feedback helps us understand how these features are being used in real homes. For reference, you can explore LG refrigerator features and smart app capabilities here: https://www.lg.com/us/support/help-library/lg-refrigerator-smart-features-and-thinq-app-guide-CT10000021-20150777965681. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this water temperature and feature usability issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Feb 27, 2023
TeamMom
5 out of 5 stars review

Verified Purchase

Knock glass door feature

[This review was collected as part of a promotion.] We have had our new fridge for about a month and we really love the tap feature that lets us view what in the refrigerator without having to open the door. And we are a family of 5 and all our boys Love the three ice cub shapes for different drink options. We unanimously decided that this has been our favorite refrigerator so far.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from LG Social Media

Hi there! Thanks for reaching out. We are excited to hear you are enjoying your LG Refrigerator. We will admit they are pretty cool. Furthermore, we just wanted to remind you to be sure to change the water filter every six (6) months to continue enjoying great tasting water and ice. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.