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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView

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Showing 21-30 of 676 reviews
Oct 18, 2023
JudyAl
4 out of 5 stars review

Verified Purchase

problem

[This review was collected as part of a promotion.] one major problem is where the settings board is located. It is on the right side when you open the fridge and if you are not careful you can accidentally hit the settings and screw the thing up, such as stopping the craft ice maker from working. And when this ice maker is working it makes this horrible loud noise before "dropping" the ice into the tray.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
Oct 6, 2022
DocJPS
5 out of 5 stars review

Verified Purchase

Great fridge

[This review was collected as part of a promotion.] We purchased this as a compromise between the refirgerator my wife wanted, and the one I wanted. Talk about fortuitous. We both love this unit. The freezer section is roomy and easy to organize, the fridge section is actually very well thought out. The view window I incorrectly thought was a gimick I now use constantly to prevent opening the door. And the craft ice fits perfect in my hydroflask. The craft ice is also perfect for my scotch glass. Overall we love this appliance

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
Dec 12, 2022
Normssa
5 out of 5 stars review

Verified Purchase

My new LG fridge works exactly as advertised

[This review was collected as part of a promotion.] We've had our new LG fridge for about a month and everything works correctly and it even comes with an instruction manual. Some brands only have online manuals. It took a day and a half to get get regular ice and craft ice. The craft ice is soo cute! The digital controls work good and I can set what temperature I want for fridge and freezer. I can't think of anything bad to say about it. We are very happy with our refrigerator choice.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
Jun 13, 2023
Help pls
2 out of 5 stars review

Verified Purchase

Please help

Help, We just ordered and received this beautiful refrigerator this week. We cleaned out the ice and water and thought we were good. Then we opened the freezer door and the ice container fell when it was full of ice and broke one of the shelves. We had used the door several times in the last three days prior placing new items inside and had not touched the ice maker again and then this happened. Where would we go to buy a new shelf? How do we make sure the ice maker is seated properly when we had thought we had done so and come to find several days later that it can just fall down? Have no idea what to do from here. Can someone please email me back?

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from Social/LG

Hello, there! We're so sorry to hear that your LG Side-by-Side InstaView Refrigerator's ice container fell and damaged your shelves. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to immediately assist you. Please reach out to our support team on Facebook or Twitter, @LGUSSupport, and provide the model and serial numbers of your unit in your first message to our social media support team. We apologize for any inconvenience this has caused. ~Rita

Mar 8, 2023
Mightymikev
4 out of 5 stars review

Verified Purchase

Works great except the ice makers

We love this fridge, we can find things before we open the door which saves money. Only one problem, the ice makers. The craft ice maker stopped working in December and one month later the door ice maker quit. The craft has been replace and is working well. We are waiting for the door ice maker to arrive. (on order).

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from Social Media

It means a lot to us that you took the time to share your thoughts with the rest of our community and us. It helps us continue to improve and provide the best possible service to customers like you. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Jun 23, 2022
RB in Katy
5 out of 5 stars review

Verified Purchase

Do you like cold drinks

[This review was collected as part of a promotion.] After our French door style frig (which I can’t stand) died, we wanted a side by side and chose this model and are glad we did. If you love ice cold drinks and milk, this is the frig for you. I thought the wouldn’t care about the craft ice maker but actually like the round ice balls. It is massive as well on both sides. Hopefully, it lasts because we love it so far.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
Jul 22, 2023
Lizzylove
5 out of 5 stars review

Verified Purchase

Love it

I am so glad I decided to make this purchase. Its a beautiful and is well made. Although, food has become expensive, I love to purchase, fill the fridge and organize the drinks on the door some can knock knock and see what we have available. It's just the best thing I have purchased.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
Dec 28, 2022
Chip555
5 out of 5 stars review

Verified Purchase

Great ice maker for cubes and round balls

[This review was collected as part of a promotion.] We purchased this refrigerator a year ago and had no problems until last month when our ice maker for the round ice ball’s stopped working. LG repair man fixed our problem and the ice maker has been working again.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
Sep 12, 2023
sarah65
1 out of 5 stars review

Verified Purchase

Dissatisfied

We had owned a LG Refrigerator for 19 years, no problems. We downsized to a smaller home in July and decided to purchase new refrigerator. We blame both ourselves and the salesman for not reviewing the features more thoroughly. We weren’t told about the round ice balls, so surprised when they started to dispense (loudly and slowly), not a useful idea in our thinking. Opening the drawers from the bottom, very unhandy. The glass front looked nice, but we’re constantly having to wash the fingerprints off. Finding milk, orange juice, etc, do not get as cold if put on the shelves behind the glass front. To say the least very disappointed in this purchase.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from LG

Hello, Sarah. Thank you for sharing your experience with your LG Refrigerator. We understand how important it is for refrigerator features to match your household needs, from the ice maker design to drawer accessibility and cooling performance behind the glass front. For more information on refrigerator support and product resources, you can visit our official LG page here: www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-ice-maker-noises-on-my-lg-refrigerator. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this ice maker, drawer usability, and cooling performance issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Aug 7, 2022
Debflorida
4 out of 5 stars review

Verified Purchase

Side by side with craft ice and knock to view

I bought this to replace previous French Door that had ice maker that stopped working properly after first year. Main objective was to not have indoor icemaker that was housed in refrigerator section. I thought I would have to give up in door water and ice, then I saw this side by side that at first glance looks like a four door. Knock twice on the glass panel of the refrigerated side and see what is inside. No electronics to worry about. Looks very GI tech. Has ice maker in the four of the freezer - but wait- it also has an ice maker in the freezer that makes craft ice. Big round balls of ice. Fun feature. So far so good.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704