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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView
3.9 out of 5 stars
stars
707 ratings707 reviews
  1. 5 stars55% (386)
  2. 4 stars18% (126)
  3. 3 stars8% (60)
  4. 2 stars5% (34)
  5. 1 star14% (101)

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Showing 91-100 of 707 reviews
May 11, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I bought a stove and a refrigerator. I am so glad that I did so much and my wife is so happy with it more likely. If we had to, we were purchase it all over again that’s not satisfied that we are with your appliance.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
Oct 8, 2023
Reviewer name: Marcos407
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the features!!

[This review was collected as part of a promotion.] I bought this a couple of weeks ago and love it!! My kids love to tap and see what’s in the fridge. This has saved us from them opening it up to see what’s inside a bunch of times. Love the craft ice feature to make my cocktail drinks a little fancier. Would definitely recommend this fridge.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
Feb 28, 2023
Reviewer name: Bobsquared
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Gotta keep it neat!

[This review was collected as part of a promotion.] My husband and I were in the market for a new fridge and we researched everything. The LG was a perfect match! The side-by-side was intriguing as we were replacing a French door style. One of our concerns was if the freezer would hold a frozen pizza-and it does! The roominess on both sides have been optimal. The transparent door really makes one “keep it neat “ and we have a really good looking interior, if I say so myself! We have been very pleased with the standard ice and the craft ice, kinda fancy!! We would certainly recommend this fridge and are very pleased we purchased it!

Review from lg.com
Helpful?4SESO4BN9O7618183863704
reply from VXI Austin

Hey there. Thank you for taking your time for reviewing our 27 cu. ft. Side-By-Side InstaViewâ„¢ Refrigerator LRSOS2706S. This one definitely has plenty of space for two or three of your pizzas! We're glad to hear that you are enjoying this refrigerator and keep in mind that, should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000. ~Anthony

Jun 1, 2023
Reviewer name: ZanMan007
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great refrigerator! Some issues, though

I really like our new refrigerator. It works really well, but sometimes, I wish the door would get cooler. It's not as cold as on the shelves. And the craft ice maker is having some trouble. When it tries to 'dislodge' the newly-made craft ice, the unit clanks for about a minute, and then drops the ice. I've put in for a service call regarding this. But I really love this fridge overall. Would still recommend to others. (Would not get the see-through door, though).

Review from lg.com
Helpful?4SESO4BN9O7618183863704
Sep 9, 2022
Reviewer name: Saxmd
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice refrigerator except…..

We love our LG refrigerator. It looks nice, keeps food cold and fresh and love the see through door. Unfortunately one of the reasons we bought this model was for the craft icemaker and we have had issues with it. It worked fine for about 4 months but since then it has not ejected the ice balls properly and then it attempts to refill the molds and water ends up spilling into the ice tray and freezing. We are having the refrigerator serviced next week and hopefully that will fix the issue.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
reply from Social Media

We're sorry to hear that you had a negative experience with your LG fridge. Thank you for taking the time to communicate with LG about your experience, we hope the tech is able to resolve this issue for you. Should you have any problems after your repair, please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki

Mar 26, 2023
Reviewer name: Mike3406
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love my new refrigerator

I was looking to replace my contractor grade appliances and chose the LG side by side. It's the difference between night and day. You can't even hear it run. I really like the craft ice and ice in door with the UV disinfection of the ice/water dispenser.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
reply from social/lg

We want to say a great big thank you for your committed support of the LG Brand, as thus we strive to meet our customers expectations by improving our products and services daily. We're here to help if you have any questions or concerns please feel free to reach out to us via Facebook or Twitter by sending us a private message or @LGUSSupport, Our Customer Service Number is (800)243-0000.~Tanisha

Dec 4, 2023
Reviewer name: Dea3
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Features and Large Space Capacity

We love this refrigerator. It's huge inside. My husband loves the bourbon ball ice cube feature. There is so much space for extra food if you're hosting a party or have a large family. The side door compartments in the refrigerator are really large too. The drawers in the freezer can hold a lot of food, if you like to meal prep, and the shelf space is more than adequate. If you have kids who are constantly opening the frig door to see what's inside, the see through glass is a mental lifesaver.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
Oct 12, 2022
Reviewer name: Craft ice disappointment
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Great concept, poor engineering

[This review was collected as part of a promotion.] Great concept with the craft ice maker. It is the reason we purchased LG. Unfortunately like with any new idea and product their are some shortfalls and bugs to work out. The Craft ice maker freezes up constantly and will not dump ice balls out. Water tries to fill again and overflows into ice bin making a solid ice block. Finally the ice maker broke after only 3 months because the mechanism that vibrates and bangs (very loud every night) to loosen the ice couldn’t break the iced up tray in order to dump the ice balls into the bin. Would not buy again. Maybe they will perfect it in the couple years. LG has come out and replaced the craft ice maker under warranty but I assume since its the same model ice maker it will continue with the same problems. Read many reviews with this same issue.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Oct 18, 2023
Reviewer name: JudyAl
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

problem

[This review was collected as part of a promotion.] one major problem is where the settings board is located. It is on the right side when you open the fridge and if you are not careful you can accidentally hit the settings and screw the thing up, such as stopping the craft ice maker from working. And when this ice maker is working it makes this horrible loud noise before "dropping" the ice into the tray.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
Sep 25, 2023
Reviewer name: wjb1
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

An OK "smart" appliance

Nice looking model. Water does not come out too cold, craft ice maker broke and I was sent the part to install and fix (easy), the app really doesn't do to much and, to be honest, the knock on window to see the interior contents isn't very useful on a day to day basis.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
reply from LG

Hi, There. Thank you for sharing your experience with your LG Refrigerator. It’s great to hear that you appreciate the design of the refrigerator, and that the craft ice maker repair was easy to complete with the part provided. While the knock-on-door feature and app functionality may not add much to your daily routine, your feedback helps us understand how these features are being used in real homes. For reference, you can explore LG refrigerator features and smart app capabilities here: https://www.lg.com/us/support/help-library/lg-refrigerator-smart-features-and-thinq-app-guide-CT10000021-20150777965681. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this water temperature and feature usability issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James