Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Thank you for your wonderful feedback! We’re so glad to hear that you’re enjoying the clean design and the handy window that helps you keep track of what’s inside your LRSOS2706S refrigerator. It’s all about making life a little easier, and we’re thrilled it’s working so well for you. If you ever need anything, we’re always here to help, just a private message away through our social media platforms @LGUSSupport or @LGUSA on Instagram. Enjoy your beautifully organized fridge! ^Anthony

Hi, Bella. Sounds like your LG Refrigerator is treating you well — great quality and craft ice on demand is a pretty sweet combo. If you ever need anything in the future, @LGUSSupport is always ready to help. #LifesGood ❤️ LG Digital Care Team ^Juvy

Hi, there. Thank you for sharing your feedback on your LG Refrigerator (LRSOS2706D) model. We understand how important it is for your appliances to work efficiently and reliably. We strive to provide high-quality products that meet our customer's needs and expectations. To fix this, ensure the freezer's temperature is 0 and -4 degrees Fahrenheit. The ice will be produced slower if the freezer temperature is set warmer. Ensure the water line is connected to the unit and the home valve and that the line is not pinched or kinked. For more information, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy

Hey there! It's great to see how much you've been enjoying your LG refrigerator, from the easy-view window to the different types of ice that's available. You can always keep that ice refreshing and delicious by subscribing and saving on replacement filters for your fridge. All you need to do is follow this link (https://tinyurl.com/22vbrhms) and click on the "Live Chat" bubble on the bottom right corner, and you'll be all set! *Josh

Hey there! We want to help get the door-in-door feature repaired for your LG refrigerator, and we'd be more than happy to see what options are available for you. Please send us a private message on social media at @LGUSSupport with your contact info, model number, and details about the door, and we'll be ready to help! *Josh