[This review was collected as part of a promotion.] I bought this fridge and had it delivered. The first came and had a cooling issue. We were able to quickly get an exchange. The new one came and immediately started cooling. We were able to put food in the fridge within about 4 hours or so. Absolutely love the craft ice. Even my dogs do too :P I would highly recommend getting it! It’s really nice to tap on the glass and see what you need to get at the grocery store and save a bit more on the energy bill.

Had for a month+ and so far so good. I like the craft ice, but wish it made faster. Regular ice only available through the door dispenser, I would like to be able to grab a handful manually. Looks great and is a nice compromise when you have both black and stainless appliances. The drawer handles are at the bottom, I would prefer top, but not a deal breaker.

[This review was collected as part of a promotion.] I've owned this fridge for a few months now and it has performed reliably and consistently. The cool features such as see-thru door and specialty drink ice maker works everytime. I have 3 young kids so our appliances get a lot of use and this has not failed

I really like our new refrigerator. It works really well, but sometimes, I wish the door would get cooler. It's not as cold as on the shelves. And the craft ice maker is having some trouble. When it tries to 'dislodge' the newly-made craft ice, the unit clanks for about a minute, and then drops the ice. I've put in for a service call regarding this. But I really love this fridge overall. Would still recommend to others. (Would not get the see-through door, though).

I have had this for probably a year now, love the refrigerator but the craft ice doesn’t work anymore and the regular ice doesn’t produce enough when I have company. You have to constantly tell the refrigerator to make craft ice, it would be nice if the machine would constantly make craft ice. I loved the craft ice when it was working.

I purchased this unit out of sheer excitement to have this particular model in my kitchen. All of the features are advanced and app friendly. It is roomy and very appealing to the eye. I am proud of my purchase and hope it will serve me well for many years to come.

[This review was collected as part of a promotion.] We got this as a gift a few weeks back! Not only is the craft ice amazing. The look is elegant and sexy in my kitchen. Only thing I wish they could improve. 6 cubes a day of craft ice. They really covered everything from a stinky fridge, with a built in air freshening system. Also the knock on the glass display to see what in the fridge, is a wonderful, energy efficient feature.

[This review was collected as part of a promotion.] We bought a brand new built & we were too late to upgrade our applianes to Whirlpool or GE. We are really pleased with the Smart LG ThinQ. Love how we can knock on door & see what's inside without opening!!

[This review was collected as part of a promotion.] It's coming to almost 11 months since I purchased this refrigerator & I really like it. The space & tech is just great; & I think it is really economical. There are only 2 items of concern: 1. The water filters are pricey unless you gamble on the cheaper versions 2. I wish the tray covers were very tempered glass or plastic. There's lots of stories where someone dropped something & that glass just shattered; & they are not cheap to replace

I bought this refrigerator during a floor model sale, solely based on cost. I had been looking for a bottom freezer and hadn't even considered a side-by-side, but I've had it installed for a month and I've been impressed. It has way more space than the other fridge's I was looking at, and the freezer shelves are much easier to organize than one deep chest drawer.