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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView
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Showing 61-70 of 688 reviews
Oct 20, 2023
Khro
4 out of 5 stars review

Verified Purchase

Don't really need the instaview

[This review was collected as part of a promotion.] Overall happy with product, custom ice maker broke within 1st 6 month's, LG sent me a new one and it was easy to install, don't really use the instaview but it was a feature that my wife wanted, water tasted funny at 1st, but fine now, would buy again.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
Sep 27, 2023
CollegeMom4
3 out of 5 stars review

Verified Purchase

Nice Fridge but Too Many Issues

[This review was collected as part of a promotion.] I purchased this item almost a year ago and have experienced issues in this short period of time. The first issue is the craft icemaker stopped making ice. The second issue is the a strange chemical smell.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from LG Digital Care Team

Thank you so much for bringing this issue to our attention. We completely understand how frustrating it can be when things aren't working as they should. Please know that we take all problems very seriously, and we are absolutely committed to resolving them for you as quickly as possible. If you ever need assistance, please don't hesitate to direct message us on Facebook or Twitter using the handle @LGUSSupport. It would be a pleasure to help you in any way we can. To expedite the process, please include the model and serial numbers of your refrigerator when you message us. Thank you for taking the time to reach out! ~Rita

Sep 23, 2023
imadj
5 out of 5 stars review

Verified Purchase

Great product

[This review was collected as part of a promotion.] Got this just about a month ago as part of a total kitchen renovation. It's a great refrigerator with excellent features. Looks fantastic in my new kitchen. Both the freezer and fridge have excellent storage capacity. The only drawback is there is no deli drawer, but I just use a removable plastic bin. Love the craft ice feature!

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
Aug 8, 2023
Roccom
3 out of 5 stars review

Verified Purchase

IG Side by side

I bought my refrigerator one year ago a month after I had it the glass over the bottom drawer shattered in June of this year , the icemaker stopped working. I checked the water filter and there was never one in there . Now I have to do steps to my refrigerator before the guy can come and fix it And not only that the shelf on my door cracked and fell and broke crashing down breaking bottles. Iam so sorry to say I bought this LG because I heard it was number one but I have my doubts now

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from LG Social.

Hi there. Thanks for reaching out. For the LG Refrigerator. If water is tasting bad and the filter has already been replaced. Chances are it could be your water supply. There could be hard water in your area or it could be from a faulty water line. Mold, bacteria or mineral buildup could be in the water line or supply. Use a funnel to run vinegar through the water lines to the ice maker, and run vinegar through the water dispenser, as well. Make sure to have a container ready to catch the vinegar so you can discard it. Next, run clean water through the water lines for a few minutes, then reassemble the housing. If you have exhausted these method and water still seems to taste funny. We recommend you contact our LG Support Team. Either send a Private Message through Facebook or Twitter with your contact information using the handle @LGUSSupport. Or call our customer service line(800)243-0000. ^Jai.

Jun 21, 2022
PNelson
5 out of 5 stars review

Verified Purchase

I Love My New LG Refrigerator!

[This review was collected as part of a promotion.] I purchased this a few weeks ago and love it!!! It is so spacious - both on the freezer and fridge sides. The shelving is large too along with the various compartments. I’m able to organize everything so well. Love the ice cube makers - the craft ice is fun too!!! The design is modern and sleek - the stainless is so pretty and keeps clean!!! Love the lighted door so I can quickly see inside! So happy with my new refrigerator!!!

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
Oct 3, 2023
AGM51
4 out of 5 stars review

Verified Purchase

Connection to the phone app

[This review was collected as part of a promotion.] Purchased this refrigerator a month ago. All the features work fine. I am unable to connect this device to the phone app. I spent 40 minutes on the phone with the help team and they we unable to help.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from LG Digital Care Team

Hey there, we are glad to hear your LG Side-by-Side Refrigerator is working well in your home. We would love to assist you in getting it connected to the app. Check out this link: http://spr.ly/6420uel3o Shoot us a private message on Twitter or Facebook at @LGUSSupport with any other questions! ~Tegan

Jul 5, 2022
Anonymous
2 out of 5 stars review

Verified Purchase

Refrigerator

[This review was collected as part of a promotion.] I have been waiting to call customer service. One thing is there were several dents in the doors I would like to get taken care of. The other issue is the ice maker hangs up and you have to tap the holder to get it dropping again. I like the visual see through glass along with the craft ice. The drawers should have the handles at the top instead of on the bottom so basically your almost reaching for the floor.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

Oct 8, 2022
LatrinaRNCHPN
1 out of 5 stars review

Verified Purchase

Terrible Product

[This review was collected as part of a promotion.] I had this refrigerator in my home less than 3 wees and it stop getting cold. LG service had repairer come in and replaced th compressor on the refrigerator. After a day the refrigerator is still not working. I have been without a refrigerator for over 1 month and it is brand new. I am not happy with refrigerator or LG service.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

May 17, 2023
Golfplayer3rd
5 out of 5 stars review

Verified Purchase

Perfect device

I have had this product for a month now and it is super. The design is very sleek and the features it offers are incredible. The round ice is great for drinks and the see through door helps cut back on wasted energy. The LG ThinQ app is just another great feature to have when you want to be able to control your unit from anywhere.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
May 18, 2022
Blossoming Beauty
5 out of 5 stars review

Verified Purchase

Beautiful fridge love the ice maker

[This review was collected as part of a promotion.] This fridge is beautiful and quiet as well. The ice maker is awesome. I need help setting it up on wifi. This is a great for someone who doesn't want their fridge to be a giant smart phone in the kitchen. I highly recommend this beautiful designed appliance!

Review from lg.com
Helpful?3MYQDTK4PY0918183863704