Hey there! Thank you for letting us know about what's happening with defrost mode on your LG refrigerator. Our goal is always to ensure that your fridge is kept up and running for many years, and we'd be more than happy to follow up on how your technician service went. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about the service visit, and we'll be ready to help! *Josh

Hi there, thank you for taking a moment to share your experience with your LG 27 cu ft Side‑By‑Side InstaView Refrigerator, model LRSOS2706S. It’s great to hear that the refrigerator has been performing well for you. We’re also glad the service experience met your expectations when the compressor issue came up. Getting everything resolved quickly so you can get back to normal is exactly what we aim for. If you ever need assistance, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood

Hi Qumeasha, we understand how much you’re enjoying your LG LRSOS2706S Side by Side Refrigerator, and thank you for sharing your experience. The ThinQ app alerts, temperature control, and remote ice maker management are standout features of this model, and it’s great to hear they’re adding real convenience to your daily routine. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Hey there! Thank you for bringing this to our attention. We want you to be able to enjoy all the awesome features of your LG refrigerator fully, such as your icemaker, because it really jazzes up our favorite beverages! We have this helpful guide that'll provide step-by-step troubleshooting depending on what you're experiencing here: t.ly/Uvh8Q. If these steps do not work, please private message us on social media @LGUSSupport with your contact information. We'll be more than happy to help you out with this! ^Joslyn

Hey there! We want to help get the door-in-door feature repaired for your LG refrigerator, and we'd be more than happy to see what options are available for you. Please send us a private message on social media at @LGUSSupport with your contact info, model number, and details about the door, and we'll be ready to help! *Josh

Hi, Russ. Thank you for reaching out. We understand your concern about experiencing issues with the compressor on your LG Refrigerator (LRSOS2706S) model. We aim to provide high-quality products that exceed our customer&#39;s needs and expectations. <br /><br />As a first step, we recommend checking if the fridge is properly level and the vents around the compressor area are clear of any obstructions. Sometimes, a lack of airflow can cause the compressor to struggle. If this doesn’t seem to help, please send us a private message on social media &#64;LGUSSupport, and our team will be happy to look into further troubleshooting or arrange service if needed. ^Juvy