Hi there. Thank you for reaching us. We completely understand your feelings about the issue with your LG refrigerator's ice tasting off. Especially when your previous refrigerator didn’t have the same issue. It sounds like you’ve already tried to address the problem, and we want to help you find a solution. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Hi there. We’re thrilled to hear you love your new LG fridge and that it’s bringing style and function to your space! Side-by-side designs offer a fresh take on organization, and it sounds like you’re settling in nicely. We appreciate your feedback on the egg rack and will be sure to pass it along to our product team. For more feedback or questions, private message us on social media @LGUSSupport. Thanks for choosing LG to bring smart convenience to your home. ^David

Hi Bob. Thank you for sharing your feedback on the LG LRSOS2706S refrigerator. We’re pleased to hear that the replacement process is finally underway. If you have any additional questions or need further assistance, please send us a private message on our social media platform via @LGUSSupport. Our team is here to ensure everything goes smoothly. We appreciate your patience and look forward to making sure you’re satisfied with your new refrigerator. ^Sam

Hey there! We want to help get the door-in-door feature repaired for your LG refrigerator, and we'd be more than happy to see what options are available for you. Please send us a private message on social media at @LGUSSupport with your contact info, model number, and details about the door, and we'll be ready to help! *Josh

Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRSOS2706S) model. We’re glad to hear that a replacement is on the way, but we understand your concern about dealing with an appliance that hasn’t worked properly for a significant portion of time. We aim to provide high-quality products and exceptional customer service that meet our customer's needs. Once the replacement arrives, ensure it's installed and set up correctly. Keep all documentation related to the replacement process and warranty information. This will be helpful if any further issues arise. Please reach out to us on social media @LGUSSupport if you need any further assistance or have additional questions. We appreciate your patience and are here to help ensure everything goes smoothly with your replacement. ^Juvy