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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView
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4 out of 5 stars
stars
688 ratings688 reviews
  1. 5 stars55% (380)
  2. 4 stars18% (126)
  3. 3 stars9% (60)
  4. 2 stars5% (32)
  5. 1 star13% (90)
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Showing 611-620 of 688 reviews
Sep 19, 2024
AdrianSd
3 out of 5 stars review

Craft ice

I bought this fridge for the look and the ice craft. They have fix the ice craft 3 times and the freezer is giving problems after 3 years. Make sure to buy insurance for the fridge!

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from LG Digital Care Team

Hey Adrian! Thank you for sharing your LG fridge experience with us. Having a cold place to store your delicious foods and access to that sweet, spherical Craft Ice goodness is a game changer, so we'd love to help! Please get in touch with us on social media @LGUSSupport with your contact info, and we'll happily look into options regarding your freezer and Craft Icemaker! *Joseph

Feb 19, 2022
Wildfire81
5 out of 5 stars review

Great features and applications

[This review was collected as part of a promotion.] I purchased the refrigerator and the product is doing very well. The system are functioning. The only issue is the smart function. Unable to link up using the mobile device.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
Aug 7, 2024
Repair sucks
3 out of 5 stars review

[This review was collected as part of a promotion.] I haven’t even had it for 2 years and it already broke down. Their repair process and policies are very bad.. . It’s been two weeks since I called to have it looked at and it’s still not fixed…

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from LG

Hi there. Thank you for sharing your experience with us. We understand the inconvenience you’ve faced with your LRSOS2706S unit. We understand how important it is for our products to function reliably, and we are committed to making this right. Please know that your feedback is invaluable to us, and we take it seriously. If you have any questions, feel free to reach out to us via @LGUSSupport, so we can look into this for you. We'll be happy to assist you. -MC

Apr 27, 2022
lexlex
5 out of 5 stars review

love it completely had it about a year now but my craft ice stopped working about a week ago and it just fills the ice bin with water so its one huge block. Anyone have this problem or know how to fix it without it costing an arm and a leg

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
Oct 22, 2024
AllanPaji
4 out of 5 stars review

Bad Warrenty

[This review was collected as part of a promotion.] Love the fridge. The only complaint I have is having to schedule a repair wirh LG. I wasted a whole day waiting for a company come out that doesn’t seem to exist.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
Jul 18, 2024
Anonymous
1 out of 5 stars review

Brand New Refrigerator Gone Bad

Can't even count as 1 star it should be 0 due to not working and LG not wanting to replace with a new refrigerator sold to me with a bad compressor. very unhappy with purchase

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from LG

Hi, there. Thank you for reaching out to us regarding the LG Refrigerator (LRSOS2706S) model. We understand the importance of having new, reliable appliances that function properly. We strive to provide high-quality products and exceptional customer service that fulfill our customers' requirements and anticipations. We value your feedback, and we'll make sure to pass it along to our team for further review and improvement. If there's anything we can do to assist you further, please reach out to us on social media @LGUSSupport. ^Juvy

Jan 8, 2022
Coledogg
5 out of 5 stars review

Two words “CRAFT ICE”

[This review was collected as part of a promotion.] Great refrigerator, spacious, love the craft ice, it’s very sleek and stylish oh and did I mention the craft ice…

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
Jul 11, 2024
Rbadkins
4 out of 5 stars review

Great but could have improvements

Have used for about a month. Love the ball ice inside freezer. The problems I’ve had is getting the ice to produce enough. When the door runs out, takes a long time to replenish. I wish there were more videos on tips and tricks.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
May 23, 2023
Joe444
2 out of 5 stars review

Terrible Ice Maker

[This review was collected as part of a promotion.] We have this fridge less than a year and have had to replace the craft ice maker twice. Once under warranty the other at our expense.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from social/LG

We always try our best to give our clients the best service we can, so it's distressing for us to hear that your LG Appliance is not living up to the standards we have in place. This is definitely not the experience we want for you. We would be delighted to have this investigated. Please call our Customer Service at 800-243-0000 and we'll take it from there. We'll be waiting for you. ~Tanisha

Jan 2, 2022
MD in MO
3 out of 5 stars review

Beautiful Fridge

[This review was collected as part of a promotion.] Bought this recently, looks great. Super capacity, but, no deli tray. 2 trays on the bottom, with pulls on the bottom of each. Poor design. Fridge side only cools to about 39.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane