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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView

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Showing 601-610 of 676 reviews
Aug 7, 2024
Repair sucks
3 out of 5 stars review

[This review was collected as part of a promotion.] I haven’t even had it for 2 years and it already broke down. Their repair process and policies are very bad.. . It’s been two weeks since I called to have it looked at and it’s still not fixed…

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from LG

Hi there. Thank you for sharing your experience with us. We understand the inconvenience you’ve faced with your LRSOS2706S unit. We understand how important it is for our products to function reliably, and we are committed to making this right. Please know that your feedback is invaluable to us, and we take it seriously. If you have any questions, feel free to reach out to us via @LGUSSupport, so we can look into this for you. We'll be happy to assist you. -MC

May 23, 2023
Joe444
2 out of 5 stars review

Terrible Ice Maker

[This review was collected as part of a promotion.] We have this fridge less than a year and have had to replace the craft ice maker twice. Once under warranty the other at our expense.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from social/LG

We always try our best to give our clients the best service we can, so it's distressing for us to hear that your LG Appliance is not living up to the standards we have in place. This is definitely not the experience we want for you. We would be delighted to have this investigated. Please call our Customer Service at 800-243-0000 and we'll take it from there. We'll be waiting for you. ~Tanisha

Jan 2, 2022
MD in MO
3 out of 5 stars review

Beautiful Fridge

[This review was collected as part of a promotion.] Bought this recently, looks great. Super capacity, but, no deli tray. 2 trays on the bottom, with pulls on the bottom of each. Poor design. Fridge side only cools to about 39.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Oct 22, 2024
AllanPaji
4 out of 5 stars review

Bad Warrenty

[This review was collected as part of a promotion.] Love the fridge. The only complaint I have is having to schedule a repair wirh LG. I wasted a whole day waiting for a company come out that doesn’t seem to exist.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
Oct 3, 2024
Kenbouche
3 out of 5 stars review

Refrigerator is great. Ice-maker inoperative.

The refrigerator is great, unfortunately, the ice-maker is not. The ice-maker has been repaired several times, but the problems never were corrected. Now I am waiting for a new door to be delivered to fix the problem. I have gone months without ice.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from LG Digital Care Team

Hey Ken! Thank you for sharing your experience with us. We're glad to hear you're enjoying your LG refrigerator. Your icemaker is the ultimate sidekick for crafting your favorite drinks, and we're all about making sure you can enjoy it! We'd like to look further into your door replacement for the icemaker, so please private message us on social media @LGUSSupport with your contact information. We'll be happy to look into this with you together! ^Joslyn

Jan 7, 2025
JRYO44
5 out of 5 stars review

Great features the tech is very impressive.

[This review was collected as part of a promotion.] I purchase the item in Dec 2024 and my family and I love it especially my spouse she is head over heal about the features and space. I love the fact that I use my phone to check the status.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from LG Digital Care Team

We’re thrilled to hear that you and your family are loving this model, especially the spacious design and smart features! Thanks for choosing LG, if you need help, be sure to reach us on social media @LGUSSupport. We’re always here to help! ^Jose

Sep 17, 2024
Brit504
5 out of 5 stars review

Refrigerator Repair

[This review was collected as part of a promotion.] I need repair on my LG REFRIGERATOR. They came out in a timely manner. Also repair job was completed with no hassle

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from LG

Hi! We appreciate you sharing your experience with your LG Refrigerator, and we’re glad to hear the repair visit was handled quickly and wrapped up with ease. It’s always great when an LG service team gets everything running smoothly again without any hassle. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jul 18, 2024
Anonymous
1 out of 5 stars review

Brand New Refrigerator Gone Bad

Can't even count as 1 star it should be 0 due to not working and LG not wanting to replace with a new refrigerator sold to me with a bad compressor. very unhappy with purchase

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from LG

Hi, there. Thank you for reaching out to us regarding the LG Refrigerator (LRSOS2706S) model. We understand the importance of having new, reliable appliances that function properly. We strive to provide high-quality products and exceptional customer service that fulfill our customers' requirements and anticipations. We value your feedback, and we'll make sure to pass it along to our team for further review and improvement. If there's anything we can do to assist you further, please reach out to us on social media @LGUSSupport. ^Juvy

Jan 8, 2022
Coledogg
5 out of 5 stars review

Two words “CRAFT ICE”

[This review was collected as part of a promotion.] Great refrigerator, spacious, love the craft ice, it’s very sleek and stylish oh and did I mention the craft ice…

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
Jan 14, 2022
My Xmas Present 2021
4 out of 5 stars review

An Upgrade and Christmas Present from my Husband

[This review was collected as part of a promotion.] Beautiful addition to our kitchen as we swap out our white appliances. Wonderful features and lots of space. AND craft ice. We fancy!!!!

Review from lg.com
Helpful?3MYQDTK4PY0918183863704