Hello. Thank you for sharing your experience with your LG Refrigerator. An ice maker failure right at the one-year mark can definitely raise questions, especially when it impacts daily use. For reference, you can explore LG refrigerator ice maker support and warranty coverage here: https://www.lg.com/us/support/help-library/lg-refrigerator-craft-ice-maker-guide-CT10000021-20150777965681. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this ice maker issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Hi, Mike. Thanks for sharing your experience with your LG Refrigerator—love hearing that the spacious design, thoughtful interior layout, and of course that craft ice are all winning you over! Sounds like it’s fitting your needs perfectly and adding a little extra joy along the way. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Hi, there. We appreciate you sharing your experience, and we understand how great it feels when a new refrigerator fits your home perfectly. Your LG Refrigerator (LRSOS2706S) model is designed with generous interior space and the Craft Ice feature that elevates every drink, so it’s wonderful to hear how much you’re enjoying both the capacity and those slow‑melting ice spheres. It’s a standout combination that adds convenience and a touch of fun to everyday use. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ — LG Digital Care Team ^Juvy

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy