[This review was collected as part of a promotion.] This is the second time we have bought this model refrigerator! We bought the first one and loved it so much, had so many compliments on it from friends and family. Everyone loves the sleek, clean and modern look of the refrigerator. They love the knock knock door to look into the refrigerator without opening the door. But what blows everyone’s mind is the two separate ice makers; one on the freezer door that you can fill your glass from- either cubes or crushed ice, and then the Craft ice inside the freezer that are round orbs of ice that everyone wants in their glass to drink from! The spacious interior provides lots of room to put my refrigerated items in and the drawers never allow my produce to freeze or feel wet. The clear shelves make it easy to inventory everything in the refrigerator and freezer for food preparation or creating a shopping list. And clean up is a breeze inside with just a wipe down throughout the refrigerator and freezer sections. When we sold our house this refrigerator was quite the incentive for the buyer along with our other LG appliances. When we bought our new home we made sure to order this exact model and had it delivered! We love this side by side refrigerator!!

I bought a similar fridge as this one and almost the same price. The compressor went and they said it’s under warranty for 10 years. But they couldn’t find anyone to fix in my area and so they didn’t offer any compensation or solutions. So I had to purchase a fridgaire instead.

[This review was collected as part of a promotion.] Make sure to take a snapshot of your receipt and save it to Google photos. Brand New tap on glass to see in, works good as a fridge, door shelves hold a copy of milks. Took a month for it to come in. We bought this model for the Craft ice maker which stopped 5 months in. Went to the app which says everything is alright but apparently doesn't include and ice maker diagnostics. Just put in a request for warranty support. Will see how that goes

[This review was collected as part of a promotion.] Has the capacity that we were looking for and both the door ice and drink also with the craft ice in the freezer. However we had trouble with the craft ice overflowing the forms and creating a ice block in the tray. Service came within two days to repair it. But the problem still happens and we are awaiting the return of the service man with a new unit.

[This review was collected as part of a promotion.] Purchased this Nov 30.2021. This frig is a great fit for our kitchen. It has plenty of room for all of our cold foods and drinks. Its great for the grandkids, they can view the drinks without having to open the door. Very pleased with the performance of this product.

We have had our unit for about 2 years now and when it was originally delivered the door was damaged so a new unit was swapped out. Then we had some problems with the craft ice not working all the time. After 2 replacements we got it working. Now we woke up and it was totally dead. The freezer fan was shorted out which disabled the power supply, So the fan was replaced under warranty and it's working again. There are many useful features like craft ice and tap to turn on the light but I wonder just how many bells and whistles you really need. The fact it is connected to our network is great for checking out the unit and testing to make sure it is working properly. I really like it but I think the warranty should be reset if there is an issue until it can go a full year without any problems. I'm just saying if a company stands behind a product then it shouldn't be a problem and might just make it so products are built to a higher standard. I'm just saying!!!

We love our LG refrigerator but have had several problems with the ice maker and craft ice maker. Both have been replaced but are now not working again. I did the diagnostics with the app and was told we would receive a replacement ice maker and craft ice maker and would install it on our own if they included replacement filters. We still have not received the replacement and currently have no ice or craft ice.

I am so very disappointed in this fridge. It was delivered today. Loaded up the fridge and all the salad dressings, bottles, mustard bottle etc. are viewable even when the interior light is not on. What I thought was going to be a sleek clean look now looks junky because you can see everything that is in the bins/ shelving through the “knock” panel. I am very upset. One photo is with the “ knock” light on and one photo is with the light off.

[This review was collected as part of a promotion.] We have had this refrigerator for 2+ years! We love it! Craft ice is amazing, great water pressure. I likely would have given it more of a 4.7 instead of a 5 ⭐️ only bc of the smaller than normal freezer storage & the regular ice isn’t great keeping up at times but overall it’s been an enjoyable refrigerator:) I would buy it again!

[This review was collected as part of a promotion.] When I bought this refrigerator I loved it however the year later the refrigerator is no longer working properly only freeze ice about once a day and trying to get it repaired or replaced has been a total disaster