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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView
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3.9 out of 5 stars
stars
707 ratings707 reviews
  1. 5 stars55% (386)
  2. 4 stars18% (126)
  3. 3 stars8% (60)
  4. 2 stars5% (34)
  5. 1 star14% (101)

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Showing 561-570 of 707 reviews
Nov 28, 2021
Reviewer name: Sierra0227
3 out of 5 stars
3 out of 5 stars review

Love the craft ice and the modern appearance

[This review was collected as part of a promotion.] I bought a month ago and while I love it we have been unable to use the water and ice maker on the door and we have yet to have a technician dispatched to us after putting a request in over 3 weeks ago.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Apr 9, 2022
Reviewer name: pzing
5 out of 5 stars
5 out of 5 stars review

Love the craft ice maker!!!

[This review was collected as part of a promotion.] We bought this refrigerator 3 weeks ago. plenty of room for everything. Looked long and hard for the right one. Finally settled o the LG. The only downfall is that I wish it would make ice faster. Couldn't be happier. Hope it lasts a long time!!!

Review from lg.com
Helpful?4SESO4BN9O7618183863704
May 27, 2023
Reviewer name: Niledu
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Stop.working on day 2

The fridge stop.working on the 2 days I have a new fridge that is not working waiting for repair

Review from lg.com
Helpful?4SESO4BN9O7618183863704
reply from LG Social

Hi, we regret to hear of your experience as this is definitely not the norm! Should you need an update regarding your repairs, don't hesitate to reach out to us. We're available via phone support or social media. Our customer service phone number is (800) 243-0000 and you can reach us between Mon. to Sun. 8AM - 9PM EST. If you'd prefer to contact us via social media, our Facebook and Twitter handle is @LGUSSupport. Please contact us for any questions while we work towards a resolution. ^Chris

Dec 19, 2022
Reviewer name: Verna2347
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Defective

Within 2 months the craft ice maker had to be replaced. 3 months later the compressor went out.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Dec 7, 2023
Reviewer name: Leepster
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the see threw door

Love my new LG Refrigerator with the see threw door I can connect it to WiFi

Review from lg.com
Helpful?4SESO4BN9O7618183863704
Dec 18, 2022
Reviewer name: Side by Side
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Designer Ice Maker broke & LG replaced the unit in a timely manner at no charge!

Review from lg.com
Helpful?4SESO4BN9O7618183863704
Jan 25, 2023
Reviewer name: dwj5551
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG frig

Just bought a new LG frig on 1/3/2023. Love it! Plenty of room and very pleased!

Review from lg.com
Helpful?4SESO4BN9O7618183863704
Oct 31, 2022
Reviewer name: Favorite fridge
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The best fridge we had

The ice maker and perfect temp were the best features

Review from lg.com
Helpful?4SESO4BN9O7618183863704
Nov 7, 2023
Reviewer name: Calandra
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Loud noises

This refrigerator is making loud noises

Review from walmart.com
Helpful?4SESO4BN9O7618183863704
reply from LG Digital Customer Care

Hi, Calandra. Thank you for taking the time to give us feedback. We're sorry to hear your refrigerator is making loud noises. We would be pleased to look into this, but we must switch to a platform that allows for back-and-forth conversation. Kindly send us a private message on Facebook or X (Twitter) using @LGUSSupport, and we'll be glad to see what we can do for you. ^Dan

Sep 19, 2023
Reviewer name: CS58
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Nice but having problems

Ice maker stops making ice at times. Also refrigerator beeps about every 30 minutes

Review from lg.com
Helpful?4SESO4BN9O7618183863704
reply from Customer Care

Hey there. Thank you for taking your time in leaving a review regarding your 27 cu. ft. Side-By-Side InstaViewâ„¢ Refrigerator. We want to ensure that you get a pleasant experience using your 27 cu. ft. Side-By-Side InstaViewâ„¢ Refrigerator and address any questions or concerns that you may have about it. Please get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. ^Anthony