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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView

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Showing 531-540 of 676 reviews
Apr 21, 2025
Duke
1 out of 5 stars review

Took a month

Sams online showed this fridge being deliver in about a week . My fridge is now showing it will be almost a month .lies!! buy somewhere else

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reply from LG Digital Customer Care

Hi, Duke. Thank you for sharing your experience with the LG Refrigerator (LRSOS2706S) model. We understand your concern about facing unexpected delays, especially when you&#39;re relying on a timely delivery for such an essential appliance. Our goal is to provide you with top-notch products and great service to make everything go smoothly.<br /><br />This fridge is a Side-by-Side model with our handy SpacePlus Ice System and Door Cooling, all designed to make your life easier and keep things cool evenly. While the delivery times are handled by the retailer, we really want you to get your unit and start enjoying all its awesome features as soon as possible. It might be a good idea to reach out to Sam&#39;s Club customer service at 888-746-7726 to check in on your order and see if any follow-ups are needed.<br /><br />If you need more help, feel free to drop us a private message on social media &#64;LGUSSupport so we can lend a hand. We&#39;re here for you every step of the way. ^Juvy

Jul 14, 2022
Lynn61
1 out of 5 stars review

Complete disaster. Do not buy!

Bought this a month ago. Layout is cumbersome, it would be nice to be able to adjust the shelf height. The craft ice only makes about 3 balls a day, but ok to save for parties. The interior looks a little cheap, but as long as it works right? Well, that’s the rest of the story. 1 month in, the freezer got warm, followed by the fridge a couple of days later whilst we waited for a service call. The diagnostics on the app were telling me that everything was working perfectly. When the service engineer came, he told us that both compressors had completely stopped working and that the connectivity wasn’t functioning properly. Basically, the entire workings of the refrigerator need to be replaced after 1 month. Luckily, the company we bought it from is willing to take it back and give a complete refund. They totally understand that we have lost all faith in the product.

Review from lg.com/ca
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May 4, 2023
Prawnstar
5 out of 5 stars review

Tons of space and excellent crushed ice!

Been installed now for 2 months and I just love it! It features much more freezer space than the French door fridge I had for a decade. Plus this has 2 ice makers.. one for crushed or normal block ice.. and it also makes ice balls perfect for anything on the rocks. The other benefit to the big ball ice is that it melts very slowly so it keeps drinks cold for hours. Max amount of ice balls made per day is between 3 and 6. The water filter is SO easily accessible and easy to replace! Big thumbs up! This fridge makes no noise while sitting there, but does make some noise when new ice balls are dropped or new ice is dropped into the crusher. A brief read through the manual allows you to easily learn how to operate all the options. The ice maker is easily turned on and off by pressing a button inside of the fridge so you can make sure if you leave town for long periods that the fridge doesn’t make ice to be wasted. I’m extremely happy with this buy!

Review from lg.com
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reply from LG Social.

Hey there. Thank you for sharing your love for our LG Washer. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Aug 27, 2021
JB7779311
3 out of 5 stars review

Could have been a 5-star fridge but.......

So many amazing features and cool options on this fridge. Pictures don't do it justice it really is a nice looking appliance. Two ice options, self cleaning water dispenser. Insta-view to see all of the food items. Now why did I give it a 3 star rating. Simple. Poor design. Why on earth did LG decide to place the lock button on the inside of a fridge where ice and water is dispensed on the outside. This means one has to open and close the fridge twice to unlock ( close to dispense, reopen , lock and close) So if you have children and want lockout access. DO-NOT-BUY-THIS -MODEL. For the price and all of the options included I am astounded on such a poor choice. How hard would it be to put a lock button or hold ice/water button for 3 sec to lock!?!!? Second to make it worse its a smart fridge and even in the app you can't lock out the dispensers. If they come out with a software fix this will be a 4 1/2 star. I can't give it five because why put on an Instaview without the Instadoor and outside ice/water ( no option exists in this price range to get the door)

Review from lg.com
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Jan 13, 2023
Dan85
2 out of 5 stars review

It's an "ok" refrigerator

This refrigerator is ok, I honestly don't like, other people might like it but don't, the craft ice stopped working for a while and now it's working fine again, the refrigerator arrived with small dents inside the the fridge area on the side, but we didn't didn't noticed until we started paying attention to details. I had several people including my self smash their toes while opening the door since its just so low to the floor. It has no bar handles, or at least a vertical ledge to grab on to, so if your not paying attention you'll slam the door close or open while seeking for the handle. One of door trays broke as if it was made of paper, well the entire refrigerator seems very very fragile and has many features that don't make sense. It does have very good space, but, that's about all..

Review from lg.com
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reply from Social Media

Hi Dan85. We regret to read about the issues that you have experienced with your refrigerator and we sincerely apologize for any inconvenience. We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000...^Ivan

Aug 19, 2024
Kaorlee
4 out of 5 stars review

Great purchased!

[This review was collected as part of a promotion.] Got the frige several months and it arrive on tine! Unfortunately the water valve got stuck couldn’t dispense water or ice. Got it replaced through 3rd contractor with no charge! The frige is working very well, nice cold, water and ice dispense, you can control with the App, it a great big purchase.

Review from lg.com
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Mar 6, 2022
Fxybrwn52
5 out of 5 stars review

Craft ice

[This review was collected as part of a promotion.] The circle ice is amazing. They do fall hard in the ice bin to the point that I was in the kitchen and when they fell I jumped. It only make 3 per day I can change the setting but haven’t figured that out yet.

Review from lg.com
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Dec 22, 2024
Handyman Dwayne
4 out of 5 stars review

Great features, Many useful options, See thru door

We have had the unit for about 20 months and we love it and all the great features and options, When they work right. We really like the see thru door and tap to turn on the light. And the craft ice balls are super for drinks. But we had the craft ice maker replaced twice under warranty before we got it to work right. And just recently the whole unit stopped working with no power at all. It was traced to a bad freezer fan and bad power board and was replaced with no charge due to problems with them. Overall we really love it but only time will tell if it lasts. I am cautiously hopeful!

Review from lg.com
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reply from LG

Hi. Thanks for sharing your thoughts about your LG Refrigerator! Sounds like you and your new washer are off to a fun start — learning curve and all. And the grabber tool made us laugh… resourceful solutions always win. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jan 20, 2023
Pippasthoughs
4 out of 5 stars review

Very Spacious

We have been very satisfied with our new LG refrigerator and the large capacity it offers. The door space is especially nice since it keeps condiments from cluttering up the shelves. We have one complaint which although may not be important to others it is to us. There is no way to keep vegetables fresh! The drawers are not temp controlled and I have had to throw out more fresh veggies than with any other fridge. Even our fruit goes bad much quicker than normal. If there are any suggestions to help keep vegetables fresh we would greatly appreciate it since this is our first fridge to every own without temp controlled drawers. Lastly, not sure why there is no longer lunchmeat drawers but almost all the refrigerators we looked at no longer had them! Ended up purchasing a storage drawer to hold lunchmeat and cheese.

Review from lg.com
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Dec 5, 2021
Chasefc
4 out of 5 stars review

I love this refrigerator but

[This review was collected as part of a promotion.] I love this refrigerator but The top shelf on the door fell off and broke. It had fallen once before but I was able to catch it and thought it was just a one time incident. Now I have a refrigerator that has a broken shelf and I’ve only owned it for one month. I will be calling customer service to see if they will send me a replacement shelf that actually fits the door. I love every other feature of the refrigerator so far I hope this is only a solo incident.

Review from lg.com
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