Hi. Thank you for sharing your experience regarding your LG LRSOS2706D Refrigerator. We always aim to engineer dependable kitchen appliances with innovative ice features, and we want to help ensure your system produces perfect ice smoothly without interruption. When an ice maker experiences frost accumulation or freezing, we recommend checking that the freezer temperature is set to the optimal level between minus six and eight degrees Fahrenheit and ensuring that the water line pressure is strong enough to fill the mold properly. You can explore additional guidelines for managing your ice system by visiting our official resource page at https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-waterice-related-issues-in-an-lg-fridge--20154432248901 for detailed instructions. If you require further support to get your ice production running flawlessly, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can investigate your options and help you directly. ^James

Hello. Thanks for sharing your experience with your LG Refrigerator. We appreciate you letting us know about the difficulty you’ve had with warranty support, and we want to help look into what may be affecting the service process for your LG unit. To allow us to properly investigate the details of your specific product model and to see how we can assist with your refrigerator‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on support for your LG Refrigerator: https://www.lg.com/us/support/help-library ^James

Hello, Ghaith! We work continuously to improve the quality of our products, and your feedback is so important to us, it will not go unnoticed. This will be shared with our specialist teams for future product developments. If you would also leave your feedback on our LG website we would appreciate it: https://www.lg.com/us/support/feedback. If you do need any future assistance just send us a direct message us through Facebook or Twitter with the hashtag @LGUSSupport, including the LG Refrigerator's model and serial numbers. It will be our pleasure to assist you. ~Rita

Your safety is our number one concern! We are sorry to hear about the unfortunate circumstances you experienced with your LG Side-By-Side Refrigerator. With that said, we are happy that you were able to receive quick repair services, and if you ever need future help, just send us a private message on Facebook or Twitter using the hashtag @LGUSSupport, including your case number, and we will take it from there! ~Rita

Hi, Mike. Thanks for sharing your experience with your LG Refrigerator—love hearing that the spacious design, thoughtful interior layout, and of course that craft ice are all winning you over! Sounds like it’s fitting your needs perfectly and adding a little extra joy along the way. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi, Yolanda. We appreciate you sharing your experience with your LG LRSOS2706S Refrigerator, and we understand how strongly you feel about the unit based on what you’ve been seeing. We want you to feel supported with both performance and day‑to‑day use. If the concern is tied to the ice maker, checking that the water filter is fully installed, flushing several gallons through the dispenser, and ensuring the ice bin is clean can help improve taste and overall quality. Reviewing the water line for kinks or buildup can also make a noticeable difference. You can find additional guidance on water and ice‑related issues here: https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-waterice-related-issues-in-an-lg-fridge--20154432248901 If you’d like us to take a closer look at your unit or walk through next steps together, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James

Hello, Yolanda. We appreciate you sharing your experience with your LG LRSOS2706S Refrigerator, and we understand how strongly you feel about the unit based on what you’ve been seeing. We want you to feel supported with both performance and day‑to‑day use. If the concern is tied to the ice maker, checking that the water filter is fully installed, flushing several gallons through the dispenser, and ensuring the ice bin is clean can help improve taste and overall quality. Reviewing the water line for kinks or buildup can also make a noticeable difference. You can find additional guidance on water and ice‑related issues here: https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-waterice-related-issues-in-an-lg-fridge--20154432248901 If you’d like us to take a closer look at your unit or walk through next steps together, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James

Hi there, Sam. We genuinely appreciate you sharing your feedback regarding your experience with LG refrigerators. We understand how important it is to have reliable appliances in your home, and we&#39;re sorry to hear that you&#39;ve faced challenges.<br /><br />If you&#39;re experiencing any specific issues with your LRSOS2706S Side-by-Side Refrigerator, we encourage you to reach out to our customer support team. We’re here to help address any concerns you may have and to work towards a resolution.<br /><br />Your satisfaction is our priority, and we want to ensure that your experience with our products meets your expectations. Thank you for your input, and we hope to assist you soon.<br /><br />—Renzo