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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView

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Showing 521-530 of 676 reviews
Oct 14, 2024
Crysse
1 out of 5 stars review

Looks cool in store but doesn't ship to ANY place

We have 2 stores near me. Both have this refrigerator in them but you have to purchase online. When going online it says cannot be shipped....to ANY of the 8 zip codes I entered including the codes of the stores they are sitting in. 1800 number is no help and neither is the store itself

Helpful?3MYQDTK4PY0918183863704
reply from LG Digital Customer Care

Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRSOS2706S) model. We understand your concern about encountering shipping issues, especially when the product is available at local stores. We strive to provide exceptional services and ensure a smooth and seamless experience. To address this situation, we recommend checking the availability directly with the stores you visited, as they may have insights on local inventory or potential solutions for purchasing. Sometimes, speaking with a manager can help clarify shipping options. If you continue to face challenges or have any questions about the refrigerator, please send us a private message on social media @LGUSSupport. We're here to assist you and ensure you have a smooth purchasing experience. Thank you for your patience, and we look forward to helping you. ^Juvy

Sep 2, 2023
Pwalker71
1 out of 5 stars review

Total Waste of Money

The absolute worst major appliance purchase in my life. On paper this looks like a great choice, but in the real world it's all a load of Who Shot John. Problematic from day 1. Had to be coaxed into atarting. Thought I was starting my old Chevy. It was start then die. THEN there's the smell and the taste of the ice. It was like they were dipped in chlorine. Never went away. ICE WATER? No way. Never had a fridge deliver warm water. (yes I was hooked up to cold water) and the taste was on par with the foul tasting ice. As for In Door Circulation. Never once did I feel or see cold air coming from those vents. Don't waste your money and time. I got a refund and went with SAMSUNG

Helpful?3MYQDTK4PY0918183863704
reply from LGAnswers

Hi PWalker, we understand your experience fell short of our quality standards and are here for support should you need further assistance. Should you be inclined to, feel free to leave your input about your experience here: https://www.lg.com/us/support/feedback. We'd appreciate your submission as we rely on customer feedback to identify areas of improvement and improve our customer experience going forward. ^Chris

Jul 5, 2024
Frances
4 out of 5 stars review

Door shelves don't last.

I now have less space in my fridge because 2 out of the 4 door shelves have collapsed and shattered (cheap plastic) while opening the door. They weren't even overpacked.

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Dec 3, 2023
Joe76
4 out of 5 stars review

Verified Purchase

Thought I had bought a split door on left side.

Review from lg.com
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Aug 28, 2023
Ghaith
1 out of 5 stars review

Stay away from the linear compressor or LC

I purchased it on April 2018 , it not cooling or freezing anymore on August 2023 LG has a big lawsuit because of this linear compressor, LG will cover everything before 5 years for its faulty refrigerator including food spoil, but after five to ten years they will only cover the compressor, you will have to pay 550 dollars for labor, I will use it as a storage cabinet in my garage,

Helpful?3MYQDTK4PY0918183863704
reply from LGAnswers

Hello, Ghaith! We work continuously to improve the quality of our products, and your feedback is so important to us, it will not go unnoticed. This will be shared with our specialist teams for future product developments. If you would also leave your feedback on our LG website we would appreciate it: https://www.lg.com/us/support/feedback. If you do need any future assistance just send us a direct message us through Facebook or Twitter with the hashtag @LGUSSupport, including the LG Refrigerator's model and serial numbers. It will be our pleasure to assist you. ~Rita

Sep 5, 2023
LG Only Looks Good
3 out of 5 stars review

LG fridge with 2 icemakers

I bought my French door, freezer on the bottom in November 22. On August 30, 23, my ice maker failed, backed up the incoming water line pressure, shaking the kitchen wall. L.s.s, the i.maker auto shut off failed. Had I not been home, it would have blown water pipe in attic & flooded my entire house. LG sent a tech the next day. We video taped the rotation failure. OMG, my dream of having a bored May Tag repairman. When appliances lasted 20+ years.

Helpful?3MYQDTK4PY0918183863704
reply from LGAnswers

Your safety is our number one concern! We are sorry to hear about the unfortunate circumstances you experienced with your LG Side-By-Side Refrigerator. With that said, we are happy that you were able to receive quick repair services, and if you ever need future help, just send us a private message on Facebook or Twitter using the hashtag @LGUSSupport, including your case number, and we will take it from there! ~Rita

Jun 19, 2025
Russ61
1 out of 5 stars review

Bad compressor

Nothing but compressor trouble

Helpful?3MYQDTK4PY0918183863704
reply from LG Digital Customer Care

Hi, Russ. Thank you for reaching out. We understand your concern about experiencing issues with the compressor on your LG Refrigerator (LRSOS2706S) model. We aim to provide high-quality products that exceed our customer&#39;s needs and expectations. <br /><br />As a first step, we recommend checking if the fridge is properly level and the vents around the compressor area are clear of any obstructions. Sometimes, a lack of airflow can cause the compressor to struggle. If this doesn’t seem to help, please send us a private message on social media &#64;LGUSSupport, and our team will be happy to look into further troubleshooting or arrange service if needed. ^Juvy

Jan 2, 2026
B Mike
5 out of 5 stars review

Great capacity

Plenty of room, nice interior setup, love the craft ice and configuration in general

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from LG

Hi, Mike. Thanks for sharing your experience with your LG Refrigerator—love hearing that the spacious design, thoughtful interior layout, and of course that craft ice are all winning you over! Sounds like it’s fitting your needs perfectly and adding a little extra joy along the way. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jul 23, 2025
yvonne71
2 out of 5 stars review

it is still a refrigerator!

the craft ice maker never works, I have repaired twice and it still doesn't work. Just gave up!, not good.

Review from lg.com
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reply from LG Digital Care Team

Hey Yvonne! Thanks so much for sharing your LG Fridge experience with us. Having access to Craft Ice to keep your drinks fresh and classy is crucial, so we'd love to help! If you haven't yet, we recommend checking out our guide at https://spr.ly/6423fKwfX. If you still need help, please get in touch with us on social media @LGUSSupport with your contact info and model number. We'll gladly look more into this with you and explore options to get it running smoothly again! *Joseph

Oct 23, 2024
Sam
1 out of 5 stars review

Don't do it

https://youtu.be/r2lErtXGAsQ?si=apbE7lXnaKErQYfz Link to why you should not buy LG. Don't do it and end up with a broken one and a debt.

Helpful?3MYQDTK4PY0918183863704
reply from LG Digital Customer Care

Hi there, Sam. We genuinely appreciate you sharing your feedback regarding your experience with LG refrigerators. We understand how important it is to have reliable appliances in your home, and we&#39;re sorry to hear that you&#39;ve faced challenges.<br /><br />If you&#39;re experiencing any specific issues with your LRSOS2706S Side-by-Side Refrigerator, we encourage you to reach out to our customer support team. We’re here to help address any concerns you may have and to work towards a resolution.<br /><br />Your satisfaction is our priority, and we want to ensure that your experience with our products meets your expectations. Thank you for your input, and we hope to assist you soon.<br /><br />—Renzo