We want to say a great big thank you for your committed support of the LG Brand, as thus we strive to meet our customers expectations by improving our products and services daily. We're here to help if you have any questions or concerns please feel free to reach out to us via Facebook or Twitter by sending us a private message or @LGUSSupport, Our Customer Service Number is (800)243-0000.~Tanisha

Hi, we regret to hear of your experience as this is definitely not the norm! Should you need an update regarding your repairs, don't hesitate to reach out to us. We're available via phone support or social media. Our customer service phone number is (800) 243-0000 and you can reach us between Mon. to Sun. 8AM - 9PM EST. If you'd prefer to contact us via social media, our Facebook and Twitter handle is @LGUSSupport. Please contact us for any questions while we work towards a resolution. ^Chris

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki

We're happy to know that the feature has meet your expectations. We definitely love it as much as you do and should you need any help or have any questions, feel free to let us know and we'll be more than happy to help you. ~Anthony

Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRSOS2706S) model. We understand your concern about encountering shipping issues, especially when the product is available at local stores. We strive to provide exceptional services and ensure a smooth and seamless experience. To address this situation, we recommend checking the availability directly with the stores you visited, as they may have insights on local inventory or potential solutions for purchasing. Sometimes, speaking with a manager can help clarify shipping options. If you continue to face challenges or have any questions about the refrigerator, please send us a private message on social media @LGUSSupport. We're here to assist you and ensure you have a smooth purchasing experience. Thank you for your patience, and we look forward to helping you. ^Juvy

Hi, there. Thanks for sharing your experience with your LG Refrigerator (LRSOS2706S) model. We understand how important it is for every part of the refrigerator to hold up well, especially the drawer glass and door shelving. Maintaining the structural integrity and durability of our interior storage options is a priority for us. Because these damages occurred within the initial months of ownership, we want to help you verify your coverage and secure the proper manufacturer-certified replacements. Please send an email containing your purchase receipt, delivery date, and serial number to our dedicated team at lgdigitalcare@lg.sprinklrsupport.com so we can immediately look into your options for replacement components. We're here for you! ^Juvy

Hello, Hendo. We appreciate you sharing your experience with your LG LRSOS2706S Refrigerator, and we want you to have cooling performance you can rely on long‑term. When a compressor stops working after several years, it can sometimes be tied to airflow restrictions, ventilation spacing, or a component that isn’t communicating properly with the cooling system. Walking through the steps for diagnosing cooling performance can help clarify what may have contributed to the issue: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371 We’d like to take a closer look at your case and assist you directly. Please email us at lgdigitalcare@lg.sprinklrsupport.com so we can review your repair history and help further. LG Digital Care ^James