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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView
3.9 out of 5 stars
stars
707 ratings707 reviews
  1. 5 stars55% (386)
  2. 4 stars18% (126)
  3. 3 stars8% (60)
  4. 2 stars5% (34)
  5. 1 star14% (101)

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Showing 41-50 of 707 reviews
Oct 20, 2023
Reviewer name: Khro
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Don't really need the instaview

[This review was collected as part of a promotion.] Overall happy with product, custom ice maker broke within 1st 6 month's, LG sent me a new one and it was easy to install, don't really use the instaview but it was a feature that my wife wanted, water tasted funny at 1st, but fine now, would buy again.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
Oct 27, 2022
Reviewer name: Rbreen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Happy with purchase

I liked the style and look of this refrigerator and the storage room. At first I was concerned that it would not hold as much as my French door style but it has plenty of room. I have had it for a month and so far I am very happy. At first I had issues with the ice maker not producing so I contacted customer service and found them to be helpful and resolved the issue for me. So after a month of use I am happy with my purchase.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
Jun 11, 2023
Reviewer name: Souppie922
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The best LG Refrigerator!!!!!

We are extremely pleased with our LG side-by-side “Instaview” refrigerator w/bottom freezer purchased a few months ago. Our favorite features are the ice cubes: slow melting ice craft, regular and crushed, as well as the knock twice to view contents of the frig. It’s aSouppie sleek, flat feature and it performs very well. I could not ask for a more reliable electronic in my kitchen. Thanks LG!

Review from lg.com
Helpful?4SESO4BN9O7618183863704
reply from Social/LG

We are just over the moon to hear that you are loving your LG Side-By-Side InstaView™ Refrigerator, and the cool features and abilities it possesses. This drives us to keep enhancing our products and services. Should you need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy!! ~Rita

Jun 29, 2022
Reviewer name: Kait04
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the fridge

[This review was collected as part of a promotion.] I bought this fridge and had it delivered. The first came and had a cooling issue. We were able to quickly get an exchange. The new one came and immediately started cooling. We were able to put food in the fridge within about 4 hours or so. Absolutely love the craft ice. Even my dogs do too :P I would highly recommend getting it! It’s really nice to tap on the glass and see what you need to get at the grocery store and save a bit more on the energy bill.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
Jul 11, 2023
Reviewer name: Jdan07
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Overall good purchase

I bought this refrigerator as my first owned and not just apart of a rental unit and it did not disappoint. I love the design. I love the knock feature and I enjoy the crafted ice. I will say the only disappointment I had is that the ice spheres do not look quite like they should. Not as clear as advertised or as round sometimes. But other than that it is a great purchase.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
Nov 1, 2023
Reviewer name: Oneway12
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great craft ice that last over several bourbon cup

The refrigerator works perfectly. It’s excellent on cooling for both the refrigerator and the freezer. The craft ice balls are excellent if you have a party and use this refrigerator for your bar area. The only downside to this refrigerator is that the ice maker that holds the ice is small and runs out of ice fast!!! I got seven or eight full cups of ice and it was already out. This would not work well for a family of four getting ice all the time. If you’re looking to use it for a home bar in the basement then it would work well(that’s what I’m using it for) but other than that it’s a excellent refrigerator

Review from lg.com
Helpful?4SESO4BN9O7618183863704
reply from Customer Care

Hi, there! Thank you for taking the time to share your feedback on your new refrigerator. We are thrilled to hear that you find it to be excellent in terms of cooling and the craft ice balls are perfect for parties. We understand your concern regarding the ice maker, and we apologize for any inconvenience this may have caused. We appreciate your feedback and will be sure to share it with our product team to improve our products in the future. If you ever have any further questions or concerns, please don't hesitate to reach out to us.

May 17, 2023
Reviewer name: Golfplayer3rd
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect device

I have had this product for a month now and it is super. The design is very sleek and the features it offers are incredible. The round ice is great for drinks and the see through door helps cut back on wasted energy. The LG ThinQ app is just another great feature to have when you want to be able to control your unit from anywhere.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
Jul 5, 2022
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Refrigerator

[This review was collected as part of a promotion.] I have been waiting to call customer service. One thing is there were several dents in the doors I would like to get taken care of. The other issue is the ice maker hangs up and you have to tap the holder to get it dropping again. I like the visual see through glass along with the craft ice. The drawers should have the handles at the top instead of on the bottom so basically your almost reaching for the floor.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

May 15, 2022
Reviewer name: Chaz8888888888
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Features not working

Since day one this fridge did not work correctly. Keeps locking out features like ice maker and even getting water. Only makes 3 craft ice balls at a time and it takes a week for that to happen. If you want to use the features in the morning you have to do a reset every time it’s ridiculous. I will never buy LG items again.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, ^Sandy

Jul 17, 2023
Reviewer name: MckDPJ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My Favorite Refrigerator

[This review was collected as part of a promotion.] I have had this almost a year and it has been great. It has lots of room and I really like the french doors it makes storing things and being able to find them so much easier. I would recommend this fridge. I did have an issue with the craft icemaker however LG fixed it within two days which was awesome.

Review from lg.com
Helpful?4SESO4BN9O7618183863704