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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView

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Showing 41-50 of 690 reviews
Jul 28, 2022
Socaln8v
5 out of 5 stars review

Verified Purchase

Great Refrigerator

[This review was collected as part of a promotion.] I bought this refrigerator about 4 weeks ago and it hasn’t disappointed. It does what it’s supposed to do, keeping things cold. The craft ice maker is really cool too. The Instaview is nice, but not a must have.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
Dec 24, 2022
Bulging refrigerator
1 out of 5 stars review

Verified Purchase

Totally disappointed

I had my new custom cabinetry custom made based on LG specs. We found the LG fridge is bulging on the sides. LG tech and “engineers” declared it to be shipping damage. Hence…….. I am screwed. PEOPLE, check out any other brand BEFORE you buy this factory defect LG product. I had to pay the cabinet craftsman to widen the opening to fit the defective fridge.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jan 24, 2024
Fantastic4
4 out of 5 stars review

Verified Purchase

Fun Fridge for family of 6!

Overall we are happy with our new fridge. The inside is spacious and has a nice look to it and the knock feature is fun. I am trying to figure out how to keep dust particles from adhering to the lower front and showing so much. I have also dumped 5 trays of ice balls and they still taste salty. Once we get these little things adjusted I am sure it will be perfect!

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
Nov 2, 2022
Skuzer
5 out of 5 stars review

Verified Purchase

Great Refrigerator

We are so happy with the LG refrigerator. It is quiet, solid and has more room than I anticipated. In prior side by sides I couldn't see anything in the drawers. It is easy to see everything and I really appreciate the viewing door as well as the large ice cubes.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
Nov 9, 2023
Lg qthin
1 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] It took almost 3 months and now i have frost built up in the freezer..its terrible..and the repair guy was rude, it like he didn't want to be here fixing my door which is still not working properly..

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from Customer Care

At LG, we take all customer concerns seriously, and we are committed to addressing and resolving any issues that arise. To help us better understand and address your concerns, we kindly ask that you contact us directly by sending us a private message on Facebook or Twitter using @LGUSSupport, and it would be our pleasure to go over some other available options to resolve your concerns. Furthermore, we'd like to apologize for the rude encounter that you experienced with the technician who came to your home. This is not the level of service we aim for. We'll be waiting to make things right for you. ~Tanisha

Mar 21, 2023
Dani14
3 out of 5 stars review

Verified Purchase

Fridge is just ok

We purchased this fridge specifically for the craft ice feature. It’s a little loud and occasionally glitches. We were not aware the fridge needed to be updated. Customer support was less than supportive. We ended up having to replace the craft ice maker. It’s still a tad loud, but that’s just something we have to accept apparently.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from Social Media

We're sorry to hear you're having an issue with your craft ice machine! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. ^Jolly

Aug 13, 2023
Adam Wilfley
2 out of 5 stars review

Verified Purchase

I like the layout of the side by side

[This review was collected as part of a promotion.] I’ve had this unit for about four months now. Everything works great except the icemakers. It has a door icemaker, and a craft ice maker. I’m having trouble with the craft icemaker. It pops loudly and no longer is it producing ice. The door icemaker seems to be slower than the previous LG refrigerator freezer that I had. I did call in and spoke to someone I think in the Philippines, which I had trouble understanding with the accent, and have no resolution at this time. I would like to have somebody come out and look at this unit so that I might enjoy it for years to come. So for me, the jury is out on the quality of this product. I have bought mini LG items in the past refrigerators, washer, dryers, etc..

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from LG Social Media

We're sorry to hear you're having an issue with your craft ice machine! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. -Shae

Aug 7, 2023
Magda2o22
5 out of 5 stars review

Verified Purchase

I like my KG

I bought my LG a year ago. Overall I like it very much. Door ice maker failed to work once before the factory warranty. I called the LG and they sent a mechanic to install the parts. I have ice any time I need. Hope the ice maker won’t fail again. Also I purchased extra 2 years warranty. Hope next time it will cover all expenses.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
Jul 11, 2023
Jdan07
4 out of 5 stars review

Verified Purchase

Overall good purchase

I bought this refrigerator as my first owned and not just apart of a rental unit and it did not disappoint. I love the design. I love the knock feature and I enjoy the crafted ice. I will say the only disappointment I had is that the ice spheres do not look quite like they should. Not as clear as advertised or as round sometimes. But other than that it is a great purchase.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
Feb 12, 2023
Sara830
1 out of 5 stars review

Verified Purchase

Bad main board after 6 weeks

After having our fridge for 6 weeks, it stopped working. The repair man said the main board is bad. We haven’t had a fridge/freezer for 2 weeks now, and it’s still not fixed. I have 3 small children and it has been ridiculous not having a fridge. Never did I think that a fridge this expensive would be broken in 6 weeks. Not happy and would not buy this brand again.

Review from lg.com
Helpful?3MYQDTK4PY0918183863704
reply from Social Media

We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the LG Refrigerator, so we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly