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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView
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3.9 out of 5 stars
stars
707 ratings707 reviews
  1. 5 stars55% (386)
  2. 4 stars18% (126)
  3. 3 stars8% (60)
  4. 2 stars5% (34)
  5. 1 star14% (101)

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Showing 381-390 of 707 reviews
May 6, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I was able to get help by talking to a person rather a machine. I loved that and he was very patience with explaining my problem. He solve finding exactly what I was talking about. Good service .

Review from lg.com
Helpful?4SESO4BN9O7618183863704
Jan 20, 2023
Reviewer name: Chipk
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

LG Support failed.

This arrived with the sides bulging to the point I had to have cabinet maker cut the cabinets wider. LG support and “engineers” declared it to be shipping damage. BS.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
reply from Social Media

We’re sorry to hear that you didn’t have a great experience with our service. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, or you can reach us at our customer service line at (800) 243-0000, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

Jan 14, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great refrigerator

[This review was collected as part of a promotion.] I bought this refrigerator last year, I did have some minor issues but LG fixed all of my problems. The frid. is working better than we expexted; very happy with the design and performance.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
reply from LG

Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRSOS2706S) model. It’s great to hear that everything is now running even better than expected and that the design and performance are meeting your needs. This model is built with features like Door‑in‑Door access and efficient cooling technology, so it’s wonderful to know it’s serving your home well. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Jun 18, 2022
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] Good product but disappointed with both ice makers going down at the same time and only had for 4 months. But they are working on getting this fixed in a timely manner

Review from lg.com
Helpful?4SESO4BN9O7618183863704
Apr 7, 2023
Reviewer name: BillsolarNH
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice large size

Clean look, quiet running great space inside! Ice maker and water on door easy-to-use . Little taller than old unit so had to make some cabinet adjustments. Wish had butter area and deli draw. Overall, love it.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
reply from LG Social Media

Your detailed review just made our day! It's our pleasure to provide the best possible quality and service to our customers, and we're glad this commitment was reflected in your 5-star experience using our products. We are really grateful that you have shared your thoughts with us and the rest of our community. Your suggestion will be considered for our continuous improvement and product development. We can't wait to welcome you back for your next LG product review! -Cazz

Aug 25, 2023
Reviewer name: Kim Caesar
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Loving my new refrigerator.

The refrigerator was purchased 5 months ago, and we only had one issue. It was easily and quickly resolved. The service repair people came to the house, and it was an easy fix. They were expedient.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
Jan 3, 2024
Reviewer name: Lynn Bolden
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Bad Product with dysfunctions

The refrigerators ice maker has broken several times in a year in a half. There is a class action suit against LG products which makes craft ice. There are issues with the ice maker. I wouldn’t suggest purchase

Review from lg.com
Helpful?4SESO4BN9O7618183863704
reply from LG Digital Care Team

Hello Lynn, We see that you've rated us only 1- star. We're learning from this experience. We look forward to your next review to inform us on other things we can do to increase your satisfaction. ~Tanisha

Jul 24, 2023
Reviewer name: Biddi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This unit has a lot of great features.

[This review was collected as part of a promotion.] We got our fridge a couple of months ago and it has been great love the craft ice also lovw the space that it has great job LG.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
Oct 22, 2023
Reviewer name: PenNM
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Fine

[This review was collected as part of a promotion.] Seems to be a fine refrigerator ... and we like the interior design. However, the craft-ice maker as stopped working.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
reply from Customer Care

Hey there! We're glad you're enjoying your InstaView, the interior is one of our favorites! Let's see what we can do to get that Craft Ice working properly, shoot us a Private message on Twitter or Facebook @LGUSSupport with your model and serial number. ^Gaby

May 12, 2023
Reviewer name: Ron and Katy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

We really like this refrigerator!

Very quiet, cools and freezes perfectly, love the see thru glass feature and the round ice maker. Has a high quality look and feel. We've had this for a couple weeks and have only good things to say.

Review from lg.com
Helpful?4SESO4BN9O7618183863704
reply from LG Social.

Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.