[This review was collected as part of a promotion.] It took almost 3 months and now i have frost built up in the freezer..its terrible..and the repair guy was rude, it like he didn't want to be here fixing my door which is still not working properly..

[This review was collected as part of a promotion.] I like this fridge, but we have had problems with it. When the fridge door closes, the freezer door pops open, When the freezer door closes, the fridge door opens. I have had food to defrost because I was unaware that freezer door was open.

Wonderful refrigerator. Like the tap feature even though we don't use it very often. We do love the round ice. We use it all the time. The only issue we had was we had to go online and update the ice machine as it quit making ice. We didn't know we had to do that until we contacted LG. It wasn't in the owners manual.

[This review was collected as part of a promotion.] I like the amount of space and design of this refrigerator. Unfortunately, I am waiting on a replacement because the refrigerator part doesn’t cool any lower than 40 degrees, even though I have it on the coolest setting (33 degrees). Hoping it’s just my unit that is defective and the new replacement will be just fine. Other than that, it’s exactly what I wanted.

[This review was collected as part of a promotion.] I had many very difficult and confusing interactions with the help, I’m not even sure what happened? It ended with her saying I will get a refund because there are no appliance repairmen in my area, no communication since?

I recently purchased the LG 27 CU. FT. SIDE-BY-SIDE INSTAVIEW™ REFRIGERATOR, and I couldn't be happier with my choice. This refrigerator offers an abundance of space, making it a dream for storage. Its modern design has completely transformed the look of my kitchen, giving it a sleek and upscale appearance. One of the standout features that I love is the automatic UV cleaning of the water pourer spout, ensuring that the water I drink is always fresh and safe. But perhaps my absolute favorite aspect is the craft ice balls. They add a touch of luxury to my drinks and are a conversation starter when I have guests over. Overall, the LG InstaView refrigerator has exceeded my expectations. It combines style with functionality, and the attention to detail, like UV cleaning and craft ice, sets it apart. I highly recommend this fridge to anyone looking to upgrade their kitchen and enjoy the convenience it brings to daily life.

Bought this fridge, waited 2 weeks for it to get to me for it to not work. I put stuff in it thinking it would work perfectly since it came to us new but instead it froze everything! I checked and it was set on 37 degrees which is manufacturer recommended setting. I turned it up to 43 degrees (as high as it will go and also not a safe temp for food) and I put a thermometer in it from my deep freezer to see if it was keeping temp. Within 20 minutes, the thermometer said 5 degrees with it set at 43! The freezer side was set to 0 per your recommendation and thermometer said it was -10, causing the water lines to freezer and be unable to produce ice or dispense water. This is the main purpose of a fridge is that the thermostat in it is accurate and functioning properly to keep food safe and fresh, it couldn't even do that. Returned this to the store and replaced it with a trusted brand.

[This review was collected as part of a promotion.] I have been waiting months for a new craft ice maker and nothing has been delivered yet. I have called 4 times already and I’m promised the same thing yet nothing is being done to fix my craft ice maker. Very disappointed.

We purchased this fridge specifically for the craft ice feature. It’s a little loud and occasionally glitches. We were not aware the fridge needed to be updated. Customer support was less than supportive. We ended up having to replace the craft ice maker. It’s still a tad loud, but that’s just something we have to accept apparently.

I bought this model about 6 months ago to replace my 20+ old side by side. It is sleek, works well, and LG customer service is easy to reach. I needed help on something simple related to set up and they were great. The one thing to be aware or is that the shelves cannot be adjusted, except for the refrigerator top shelf. The spacing accommodates what most people would store, but it does not allow for moving up and down.